2010 Ram 1500

Price & value

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Owner's manual

Get the free official owner's manual from Mopar's owner manual library. Choose 2010 1500. It covers maintenance schedules, fluids, towing limits and warning lights. Older years may not be listed online.

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Fuel System, Gasoline:Storage:Tank Assembly:Mounting

  Mar 2018 · #18V160000

  Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia.

  Read more: details, risk and fix

  Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.

  Risk: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.

  Fix: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at [phone removed]. Chrysler's number for this recall is U04.

• Power Train:Automatic Transmission:Lever And Linkage:Column Shift

  Dec 2017 · #17V821000

  Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter.

  Read more: details, risk and fix

  Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

  Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

  Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at [phone removed]. Chrysler's number for this recall is T79.

• Power Train:Driveline:Differential Unit

  Feb 2013 · #13V038000

  Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008.

  Read more: details, risk and fix

  Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.

  Risk: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.

  Fix: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at [phone removed]. Chrysler's recall campaign number is N08.

• Power Train:Driveline:Differential Unit

  Oct 2012 · #12V474000

  Chrysler is recalling certain model year 2009-2010, Ram 1500 and Dodge Dakota trucks, manufactured from July 1, 2009, through November 30, 2009, because the rear axle pinion nut may loosen due to a lack of adhesive.

  Read more: details, risk and fix

  Risk: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.

  Fix: Chrysler will notify owners, and dealers will install a pinion nut retainer, free of charge. The recall began on June 17, 2013. Owners may contact Chrysler at [phone removed].

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Power Train236

  13 involved a crash · 1 involved a fire

  • Filed Aug 2026

    The contact owns a 2010 Dodge Ram 1500. The contact stated while driving at an undisclosed speed, the driveshaft detached. No warning lights were illuminated. The contact received notification for NHTSA Campaign Number: 13V038000 (Power Train) however, the part to complete the recall repair was not yet available. The vehicle was towed to a dealer, where it was diagnosed that the rear axle pinion nut needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 262,420.

  • Filed Nov 2025

    During unrelated work, a mechanic discovered the retaining ring for recall N08 (rear axle pinion nut) was not installed and the pinion nut was loose enough to turn by hand. He stated the recall had either been performed incorrectly or not at all, and that the vehicle was unsafe to drive. The recall shows “completed” in 2013, but the defect is still present. I contacted Stellantis Customer Care, submitted photos, and they confirmed in writing that if the defect still exists, the recall must be performed free of charge regardless of age, mileage, or ownership. I sent the photos of the missing ring, screenshots showing the recall marked completed, and Stellantis’ confirmation to the dealership before having the vehicle towed to verify coverage. The truck was towed to Time Chrysler Dodge Jeep Ram of Portland. My initial contact was [XXX] at that location. However, all recall decisions and communication later came from [XXX] , who works at a different dealership. Over the next month, the dealership repeatedly stalled the recall, saying they were waiting on approval from the district manager and then from the recall department, but no action was ever taken. Despite having Stellantis’ written confirmation and clear photographic evidence of the unresolved defect, the dealership refused to perform the recall. They insisted on treating it as a “warranty” issue and cited reasons such as mileage, age, and not being the original owner—none of which apply to safety recalls. They then stated that teardown and diagnosis “would run $1000,” even though the defect has already been documented by both the mechanic and Stellantis. All communication, including photos, the mechanic’s findings, Stellantis’ confirmation of coverage, and the dealership’s refusal, is available upon request. The truck has now been sitting at the dealership for over a month with an unresolved safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Sep 2025

    2010 Dodge Ram 1500 truck purchased used late May 2025 with 57000 miles. Late August 2025 with 60000 miles rear axle fell off when driving on Freeway at 60 miles per hour. Very serious accident was narrowly avoided as could not steer vehicle.Truck was serviced at dealership for recall of a pinion nut coming loose at 36107 miles in September 2013. Per this recall, the loose pinion nut can cause the axle to fail. The recall maintenance done in September 2013 at 36107 miles only lasted 24000 miles and serious safety issues reoccurred. In my opinion, on my vehicle the recall did not fix the problem. Now I am stuck with a $5000 repair on a vehicle with known recalls and safety issues that was supposedly fixed.Perhaps a second recall should be considered regarding this issue.

  • Filed Aug 2025 · Also filed under Suspension, Wheels

    Me and my husband were driving down the road to go see a friend and all of a sudden the wheel hub assembly broke in half causing us to have to slam on our brakes and keep from crashing. The wheel almost ended up under our truck making the truck look like it was kachowing like Lightening McQueen from the movie Cars

  • Filed May 2025 · Also filed under Unknown or Other

    I was driving to work on [XXX] when my rear end locked up and I slid sideways down [XXX]. I was going slower than normal due to slippery road conditions. The mechanic told me it was the pinion nut that froze up and locked up the gears and snapped the drive shaft. If it had been clear roads the truck probably would have flipped over. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Showing the 5 most recent of 236.
• Electrical System77

  2 involved a crash · 3 involved a fire

  • Filed Jun 2025

    Odometer Fraud. The contact purchased a 2010 Dodge Ram 1500. The contact stated that while attempting to obtain an auto warranty from Car Shield, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 125,526 and at the time of registration, it was discovered that the mileage was 228,863.

  • Filed Apr 2025

    Odometer Fraud. The contact purchased a 2010 Ram 1500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 173,840 and at the time of registration, it was discovered that the mileage was 301,000.

  • Filed Jan 2025 · Also filed under Forward Collision Avoidance

    Ignition,key fob will not correctly start engine. Engine dies going down the road , will not stay running after you start engine it just dies and kicks the key fob out to the floor. Trying to retrieve the fob and restarting the engine, and not crashing is a serious problem. Have nearly been in major crashes because of this .

  • Filed Nov 2024 · Also filed under Air Bags

    The contact owns a 2010 Dodge Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not repaired. was provided to the contact. The manufacturer was made aware of the failure and informed the contact that the vehicle is not associated with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The contact was referred to the NHSTA Hotline for assistance. The failure mileage was not available.

  • Filed May 2024 · Also filed under Unknown or Other

    While driving my 2010 Dodge Ram 1500 Quad Cab, the key fob (FOBIK) has fallen out of the ignition while actively driving. The key can be removed from the ignition while actively driving with little to no effort. Upon this happening, the vehicle sometimes remains fully operable, at times it remains driving but looses speedometer, wipers, heat/ac, running/brake lights and turn signals, or the vehicle will completely shut off, losing all function and drivability to include power steering. In one instance, the vehicle remained driving but lost wipers and lights during a night time storm. On another occasion, the vehicle lost all drivability traveling at a high rate of speed at night with traffic on a highway in a rural area with no streetlights. This defect has provided for a multitude of highly dangerous events while driving. There IS a recall (recall ref K08) describing this exact issue, however my VIN was not included in the recall and is not being recognized and or honored for recall repair by local Chrysler Dodge Dealerships or by Chrysler Headquarters. Chrysler Headquarters customer service communicated it is the responsibility of the NHTSB to add my VIN to the recall in order for the repair or replacement of the faulty WIN module along with replacement and programming of key fobs to be covered. This repair is estimated to cost $2500.

  • Showing the 5 most recent of 77.
• Engine61

  3 involved a fire

  • Filed Nov 2025

    Was just driving and the engine shut off and a check engine light came on and won’t start again believe timing chain failed

  • Filed Dec 2023 · Also filed under Electrical System, Structure

    My husband was driving about 20mls per hrs when our truck cought fire the whole front of our truct cought fire. The front mirror and everything if distroit due to the fire .

  • Filed Jan 2023

    This incident has happened several times while driving on the road. When driving at slow speeds, approaching a red light, or slowing down to make a left or right turn, the vehicle shuts off without warning. The power steering and brakes stop working, making the car hard to handle. I have to put it in neutral, restart the vehicle, and start it back up without any problems. This is a very well-maintained vehicle and a daily driver. The car has 172000 miles on it. I have done internet research on this, and it seems to be a very common thing with Dodge Ram Trucks.

  • Filed Nov 2022 · Also filed under Steering, Electrical System

    My 2010 Dodge Ram 1500 shuts off without warning. The incident frequently happens when I am driving at city speeds. If I am turning, the vehicle shuts off, and the power steering also cuts off, causing problems turning the steering wheel. When I am driving straight, there are no warning lights on the dashboard, and the vehicle shuts down. This is very dangerous while going.

  • Filed Oct 2022 · Also filed under Power Train

    The contact owns a 2010 Dodge Ram 1500. The contact stated that while driving at an unknown speed, the vehicle was jerking as the check engine warning light illuminated. The vehicle was taken to a local dealer where the contact was informed that the oxygen sensors and transmission fluid needed to be replaced. The vehicle was not repaired, however, the contact attempted to replace the oxygen sensors himself. The failure reoccurred and the vehicle was then taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was repaired and the proper oxygen sensors were replaced; however, the contact stated that when he drove over 45 MPH, all warning lights would illuminate on the instrument panel and that an abnormal noise was heard coming from the rear of the vehicle. The vehicle was then taken back to the independent mechanic where it was diagnosed that the transmission needed to be replaced. Additionally, during the repair the contact was informed that the rear differential had loose bolts and would also need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure however the VIN was not available at the time of the call therefore a case could not be opened. The VIN was not available. The approximate failure mileage was 240,000.

  • Showing the 5 most recent of 61.
• Steering41

  1 involved a crash

  • Filed Jan 2023

    [XXX] My truck sway at 65mph, like a drunk person driving. Scary. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

  • Filed Nov 2022 · Also filed under Electrical System, Engine

    My 2010 Dodge Ram 1500 shuts off without warning. The incident frequently happens when I am driving at city speeds. If I am turning, the vehicle shuts off, and the power steering also cuts off, causing problems turning the steering wheel. When I am driving straight, there are no warning lights on the dashboard, and the vehicle shuts down. This is very dangerous while going.

  • Filed Jan 2021 · Also filed under Power Train, Unknown or Other

    TRUCK BROKE DOWN WHEN DRIVING CITY STREET NORMAL CONDITIONS. DRIVE SHAFT FELL OFF AND BROKE IN TWO. RELATED TO SAFETY RECALL N08 - REAR AXLE PINION NUT OPENED APRIL 2013. EXTENSIVE DAMAGE DONE TO TRUCK, $13K OR SO IN PARTS ALONE OR MORE THAN TRUCK VALUE. HAD MY TRUCK SINCE JUNE 2020, JUST NOW INFORMING ME THEY WILL NOT COVER ANY DAMAGES CAUSED BY THE SAFETY RECALL ISSUE (ONLY THE RECALL REPAIRS WHICH IS MINIMAL). DO I HAVE ANY RECOURSE WITH CHRYSLER? ARE THEY CORRECT IN THEIR HANDLING OR DO THEY OWE ME SOME KIND OF FAIR SETTLEMENT PAYOUT SINCE THE DAMAGES ARE WORTH MORE THAN THE TRUCK VALUE (TRADE IN AROUND $12K).

  • Filed Sep 2020 · Also filed under Unknown or Other

    TRUCK SHAKES IN THE BACK WHILE DRIVING.

  • Filed Apr 2019 · Also filed under Power Train

    2010 DODGE RAM 1500 W/ GEAR SHIFTER LOCATED ON STEERING COLUMN WAS PARKED IN A DRIVEWAY WHEN THE GEAR SHIFTER POPPED OUT OF GEAR AND BEGAN TO ROLL. AS A RESULT, OWNER OF VEHICLE SUFFERED LEFT ANKLE AND THORACIC FRACTURES REQUIRING HOSPITALIZATION. VEHICLE CAME TO REST AFTER CRASHING INTO A RESIDENTIAL PROPERTY.

  • Showing the 5 most recent of 41.
• Suspension29

  • Filed Aug 2025 · Also filed under Power Train, Wheels

    Me and my husband were driving down the road to go see a friend and all of a sudden the wheel hub assembly broke in half causing us to have to slam on our brakes and keep from crashing. The wheel almost ended up under our truck making the truck look like it was kachowing like Lightening McQueen from the movie Cars

  • Filed Nov 2022

    i recieved a recall for the rear axle pinion nut, took truck in and was told my truck was not involved. then i recieved another recall for the same thing and took truck in and they installed a retainer on the nut and this was supposed to fix the problem. now at 85,000 miles the pinion came loose so the retainer was not the answer. took to dealer and they want me to pay then try to get my money back from chrysler. i think chrysler should fix it at there cost because they knew they had a bad product to start with. truck is well taken care of not beaten normal driving. there is no way a rear end should go out at 85,000 miles. sent a notice to chrysler complaint dept but no responce, gues they just dont care.hope you do

  • Filed Dec 2021

    The contact owns a 2010 Ram 1500. The contact was driving for their local state vehicle inspection at 65 MPH when an abnormal humming noise was coming from the rear exterior of the vehicle. No warning light illuminated. The contact drove to the local dealer who diagnosed the failure was related to the differential gear on the bearing, and that the axle was damaged and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

  • Filed Nov 2021

    One of the Front Swivel bar ends fell off.

  • Filed Nov 2019 · Also filed under Fuel/Propulsion System

    TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 65 MPH, THE CONTACT STARTED TO SMELL FUEL FUMES INSIDE THE VEHICLE. THROUGH THE REARVIEW MIRROR, HE ALSO NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE 4WD WARNING INDICATOR WAS ILLUMINATED. THE CONTACT PULLED OVER, EXITED THE VEHICLE, AND NOTICED SMOKE AND A FUEL LEAK ON THE REAR TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE AND REAR WHEEL SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 150,792.

  • Showing the 5 most recent of 29.
• Unknown or Other28

  2 involved a crash · 1 involved a fire

  • Filed May 2025 · Also filed under Power Train

    I was driving to work on [XXX] when my rear end locked up and I slid sideways down [XXX]. I was going slower than normal due to slippery road conditions. The mechanic told me it was the pinion nut that froze up and locked up the gears and snapped the drive shaft. If it had been clear roads the truck probably would have flipped over. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed May 2024 · Also filed under Electrical System

    While driving my 2010 Dodge Ram 1500 Quad Cab, the key fob (FOBIK) has fallen out of the ignition while actively driving. The key can be removed from the ignition while actively driving with little to no effort. Upon this happening, the vehicle sometimes remains fully operable, at times it remains driving but looses speedometer, wipers, heat/ac, running/brake lights and turn signals, or the vehicle will completely shut off, losing all function and drivability to include power steering. In one instance, the vehicle remained driving but lost wipers and lights during a night time storm. On another occasion, the vehicle lost all drivability traveling at a high rate of speed at night with traffic on a highway in a rural area with no streetlights. This defect has provided for a multitude of highly dangerous events while driving. There IS a recall (recall ref K08) describing this exact issue, however my VIN was not included in the recall and is not being recognized and or honored for recall repair by local Chrysler Dodge Dealerships or by Chrysler Headquarters. Chrysler Headquarters customer service communicated it is the responsibility of the NHTSB to add my VIN to the recall in order for the repair or replacement of the faulty WIN module along with replacement and programming of key fobs to be covered. This repair is estimated to cost $2500.

  • Filed Jan 2022 · Also filed under Engine

    Vehicle driving speed limit of 65 when all of a sudden check engine light came on and off a few times. Driver pulled over to side of road and raised hood. Waiting on tow truck and vehicle caught fire in engine compartment.

  • Filed Jan 2021

    I'M GETTING NO WARM AIR FROM THE HEATING SYSTEM, AND I THINK THIS HAS SOMETHING TO DO WITH RECALL K17

  • Filed Jan 2021 · Also filed under Steering, Power Train

    TRUCK BROKE DOWN WHEN DRIVING CITY STREET NORMAL CONDITIONS. DRIVE SHAFT FELL OFF AND BROKE IN TWO. RELATED TO SAFETY RECALL N08 - REAR AXLE PINION NUT OPENED APRIL 2013. EXTENSIVE DAMAGE DONE TO TRUCK, $13K OR SO IN PARTS ALONE OR MORE THAN TRUCK VALUE. HAD MY TRUCK SINCE JUNE 2020, JUST NOW INFORMING ME THEY WILL NOT COVER ANY DAMAGES CAUSED BY THE SAFETY RECALL ISSUE (ONLY THE RECALL REPAIRS WHICH IS MINIMAL). DO I HAVE ANY RECOURSE WITH CHRYSLER? ARE THEY CORRECT IN THEIR HANDLING OR DO THEY OWE ME SOME KIND OF FAIR SETTLEMENT PAYOUT SINCE THE DAMAGES ARE WORTH MORE THAN THE TRUCK VALUE (TRADE IN AROUND $12K).

  • Showing the 5 most recent of 28.
• Fuel/Propulsion System27

  • Filed Apr 2025

    took the vehicle to the dealer on 2/27/25 on invoice # chcs169951 and they have refused to fix the issue. i was given a proof of correction paper without doing any or the work and told that they are no responsible to fix the issue because it is an older vehicle. I have been trying to register the vehicle but am unable to because it will not pass the brake and light inspection. I was told that it would take 2-3 weeks to update the system and has now been close to 2 months and still no update.

  • Filed Oct 2021

    When I go to get fuel, the tank takes the fuel slower than it should. And if does start to accept the fuel at the pace in which the pumps deliver it, it then overflows.

  • Filed Jan 2021 · Also filed under Electrical System, Engine

    HEAD BOLTS THAT BREAK AND TRANSMISSION STUCK IN FOURTH GEAR AND NOW CAM SHAFT SENSORS HAD REPAIRS DONE BUT IT KEEPS HAPPENING BOUGHT TRUCK NEW IN MOTION EVERY TIME THIS TIME IT WAS ON 1/22/21 OTHERS IN 17-18-19-21

  • Filed Nov 2019 · Also filed under Suspension

    TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 65 MPH, THE CONTACT STARTED TO SMELL FUEL FUMES INSIDE THE VEHICLE. THROUGH THE REARVIEW MIRROR, HE ALSO NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE 4WD WARNING INDICATOR WAS ILLUMINATED. THE CONTACT PULLED OVER, EXITED THE VEHICLE, AND NOTICED SMOKE AND A FUEL LEAK ON THE REAR TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE AND REAR WHEEL SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 150,792.

  • Filed Feb 2019

    DRIVER'S SIDE EXHAUST MANIFOLD CRACKED AND BROKEN STUDS/BOLTS AT HEAD. PASSENGER SIDE EXHAUST MANIFOLD CRACKED AND BROKEN STUDS/BOLTS. BOTH GASKETS LEAKING ALLOWING GAS AND EXHAUST FUMES INTO QUAD CAB. I AM SURE THIS IS NOT HEALTHY. THIS IS 5.7 L HEMI ENGINE V8

  • Showing the 5 most recent of 27.
• Structure27

  1 involved a crash · 1 involved a fire

  • Filed Dec 2023 · Also filed under Electrical System, Engine

    My husband was driving about 20mls per hrs when our truck cought fire the whole front of our truct cought fire. The front mirror and everything if distroit due to the fire .

  • Filed May 2023

    The frame has rusted thru, the fuel tank strap has failed and the fuel tank has dropped. If this had happened while driving, it could have killed him and many others. Upon researching for information, we found recall U04/nhsta 18v-160 which stated this document replaced service bulletin TSB# 1400218 - all for this exact problem. This was a regional recall/extended warranty and was not issued for vehicles in our region. But this document does state that should any vehicle meet the criteria described (make date range, model year, and problem) that that vehicle should be covered. My fathers truck meets all 3 criteria. Upon calling FCA (Fiat, Chrysler Automobiles), who issued the document, we were told that we aren't able to be included in this issue, since we don't have a recall listed and also because the recall turned from a recall to an extended warranty that expired in 2022. If this is a known issue why is there an expiration date on the repair of it? My father's truck only has about 67,000 miles on it, which is probably why the problem is only presenting now. And if we had known there was a possible chance that this could happen, why weren't we informed to check it? He is the original owner of the vehicle and we are appalled at the FCA repsonse. The document in reference is attached.

  • Filed Mar 2020

    TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE REVERSING IN A PARKING LOT THE TAILGATE OPENED WITHOUT WARNING. ADDITIONALLY, WHILE DRIVING AT 25 MPH THE TAIL GATE OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BREEDEN DODGE CHRYSLER JEEP RAM LOCATED AT (address removed) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

  • Filed Jan 2020 · Also filed under Air Bags

    2010 CHEVROLET SUBURBAN. CONSUMER CALLS REGARDING CRACK IN DASH AT PASSENGER SIDE AIRBAG SITE. *LD *JS

  • Filed Nov 2018

    THE OIL PAN ON MY 2010 DODGE RAM 1500 IS RUSTED THROUGH SO THE OIL LEAKS OUT ANY TIME THE MOTOR IS RUNNING. I HAVE HAD TO ADD AS MUCH AS 1 QUART OF MOTOR OIL AFTER DRIVING ONLY 50 MILES. THIS SHOULD BE A RECALL BECAUSE IF THE OIL ALL DRAINS OUT THEN THE MOTOR WILL SEIZE UP AND THE WHOLE TRUCK BECOMES GARBAGE! IT FEELS LIKE IT WAS MADE OF VERY THIN/CHEAP METAL BECAUSE WHEN I TIGHTEN THE OIL DRAIN PLUG, THE WHOLE END OF THE OIL PAN FLEXES UNDER VERY LITTLE TORQUE.

  • Showing the 5 most recent of 27.
• Air Bags18

  8 involved a crash

  • Filed Nov 2024 · Also filed under Electrical System

    The contact owns a 2010 Dodge Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not repaired. was provided to the contact. The manufacturer was made aware of the failure and informed the contact that the vehicle is not associated with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The contact was referred to the NHSTA Hotline for assistance. The failure mileage was not available.

  • Filed Aug 2022

    2010 DODGE RAM. CONSUMER STATED THAT THE AIRBAG DID NOT DEPLOY DURING COLLISION.

  • Filed Feb 2021

    THE AIRBAG LIGHT IN MY TRUCK CAME ON IN SEPTEMBER OF 2018. I HAVE HAD IT CHECKED OUT AND THE AIRBAG CONTROL MODULE IS NOT WORKING. I HAVE CONTACTED DODGE ON NUMEROUS OCCASIONS TO ORDER THE PART HOWEVER IT HAS BEEN ON AN INDEFINITE BACKORDER FOR THE PAST FEW YEARS. THE LAST TIME I CONTACTED THE DEALERSHIP WAS THIS PAST TUESDAY, FEBRUARY 23, 2021. I ALSO CONTACTED THE CHRYSLER CARE LINE IN JANUARY 2021. I AM AWARE THAT THERE WAS A CIVIL ACTION LAWSUIT AGAINST THE MANUFACTURER REGARDING THIS PART DATING BACK TO AROUND 2017. THIS IS A SIGNIFICANT SAFETY ISSUE BECAUSE MY TRUCK DOES NOT HAVE WORKING AIRBAGS. I AM ASKING FOR FURTHER ASSISTANCE IN FIXING OR SETTLING THIS ISSUE.

  • Filed Jan 2020 · Also filed under Structure

    2010 CHEVROLET SUBURBAN. CONSUMER CALLS REGARDING CRACK IN DASH AT PASSENGER SIDE AIRBAG SITE. *LD *JS

  • Filed Mar 2017

    TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE STRUCK THE SIDE OF ANOTHER VEHICLE THAT VEERED INTO HIS LANE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED A TRAUMATIC BRAIN INJURY THAT REQUIRED MEDICAL ATTENTION. THE DRIVER AND PASSENGER OF THE OTHER VEHICLE SUSTAINED UNSPECIFIED INJURIES THAT ALSO REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HOOD, FENDER, BUMPER, AND FRAME WERE DAMAGED. A POLICE REPORT WAS FILED. THE CAUSE OF THE AIR BAG FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. ..UPDATED 06/21/17 *BF *CN

  • Showing the 5 most recent of 18.
• Service Brakes17

  1 involved a crash

  • Filed Dec 2024

    We have had our truck taken to Nyle Maxwell in Taylor Texas and they have were suppose to check the truck because two lights came up on the dash board which dash ESP ABS and traction control light.The shift stick was stuck in park. They towed it to there shop but the lights were off and the gear shift was working. I drove off the lot had to stop at a light and my truck veered left sharply. They have looked at this problem twice. They are not finding anything but it is my truck I drive with my kids. We need so help. They also had to fix the ac and the serpentine belt because that broke while I was driving after they said it was good and safe to drive.

  • Filed Nov 2022 · Also filed under Air, Traction Control System

    The contact owns a 2010 Ram 1500. The contact stated while driving 40 MPH, there was an abnormal sound coming from the vehicle. The contact stated that the ESP, traction control, and ABS warning light illuminated. The vehicle was taken to the dealer and the tire pressure pump was replaced but the failure reoccurred. The vehicle was taken to the dealer, and they stated that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the part was no longer available. The failure mileage was 108,000.

  • Filed Nov 2018 · Also filed under Steering, Electrical System

    WHILE I WAS DRIVING 30 MPH ON A CITY STREET, MY TRUCK TURNED OFF UNEXPECTEDLY AND DISABLED THE POWER STEERING AND POWER BRAKING MAKING IT VERY DIFFICULT TO MANEUVER. I DID NOTATE THE THROTTLE CONTROL WARNING LIGHT DID COME ON. THIS HAPPENED TO ME AGAIN IN A PARKING GARAGE WHILE I WAS LEAVING, AGAIN DISABLING THE POWER STEERING AND POWER BRAKING, THOUGH I WAS FORTUNATE ENOUGH NOT TO HIT ANY CARS WHILE I WAS TURNING. MY IGNITION SWITCH 'WIN' MODULE NOW ACTS UP OCCASIONALLY AND THE TRUCK WILL TURN OVER FOR A SECOND, AND THEN IMMEDIATELY TURN OFF. I BELIEVE THE ROOT CAUSE IS THE WIN MODULE. PLEASE REFERENCE RECALL # 11V139000 AND 10V200000 AS THIS EXACTLY DESCRIBES HOW MY TRUCK WAS IN MOTION AND WAS SHUT OFF DUE TO A WIN MODULE DEFECT.

  • Filed May 2018 · Also filed under Steering, Engine

    TRUCK WILL START, RUN, AND DRIVE. BUT WHILE YOU ARE DRIVING WITH NO WARNING IT WILL DIE, LEAVING YOU WITHOUT POWER STEERING AND POWER BRAKES. PUT IN NEUTRAL AND IT WILL START BACK UP. YOU CAN'T GUESS WHEN IT WILL DIE, OR HOW MANY TRIES IT WILL TAKE TO START AGAIN. IT DOESN'T MATTER IF YOU ARE IN MOTION, TURNING, GOING FAST OR SLOW, OR STATIONARY. THE PROBLEM HAPPENS IN ALL SITUATIONS.

  • Filed Jun 2016

    BRAKES FAILED APPROACHING A VERY BUSY INTERSECTION, WHILE TRYING TO SLOW DOWN FROM A 55-MPH ZONE. THE PEDAL WENT ALL THE WAY TO THE FLOOR WITH NO BRAKE RESPONSE. LUCKILY, I HAD THE SENSE TO PUMP THE BRAKES QUICKLY BEFORE PLOWING INTO THE BUSY INTERSECTION! TOOK THE TRUCK TO THE DODGE DEALERSHIP AND WAS INFORMED AFTER A COUPLE OF DAYS THAT THE FAILURE WAS DUE TO THE MASTER BOOST PUMP, BUT THEY DID NOT HAVE ONE IN STOCK. BASICALLY, GOT MY TRUCK BACK A WEEK LATER AND WAS IN SHOCK OVER THE COST TO REPLACE ABOUT A $125 PART (AROUND $500). I NOTICED THAT THERE HAD BEEN RECALLS PERTAINING TO PROBLEMS IN THIS AREA WITH PREVIOUS YEAR MODELS AND EVEN 2010 YEAR MODELS, BUT WAS INFORMED THAT MY PARTICULAR VIN# WAS NOT AFFECTED...THINK THEY MAY NEED TO LOOK INTO THIS TO AVOID SOMEONE POSSIBLY BEING KILLED OR KILLING SOMEONE FROM A SIMILAR PROBLEM! COULD HAVE BEEN CATASTROPHIC! AT THE VERY MINIMUM, DODGE SHOULD ISSUE A TSB AND SHOULD REFUND $$ FOR THE REPAIR!

  • Showing the 5 most recent of 17.
• Engine And Engine Cooling14

  • Filed May 2019

    TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE THE ENGINE WAS RUNNING, AN ABNORMAL TICKING NOISE WAS HEARD FROM BOTH FRONT WHEELS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE MANIFOLD STUD FAILED AND NEEDED TO BE REPLACED. THE PASSENGER SIDE MANIFOLD WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER (LILLISTON CHRYSLER DODGE, 1501 N SECOND ST, RTE 47, MILLVILLE, NJ 08332, [phone removed]) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A SECOND DIAGNOSTIC TEST NEEDED TO BE PERFORMED. THE FAILURE MILEAGE WAS 87,268.

  • Filed Aug 2018

    TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE EXHAUST STUDS FAILED AND THE EXHAUST LEAKED ON BOTH SIDES. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM CRESTVIEW (address removed) WHERE IT WAS DIAGNOSED THAT THE EXHAUST WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 233,000.

  • Filed Apr 2018

    TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 55 MPH, THE CONTACT NOTICED EXHAUST FUMES ENTERING THE VEHICLE. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM FIAT FT. WALTON BEACH (address removed) WHERE IT WAS DIAGNOSED THAT SEVERAL BOLTS TO THE EXHAUST MANIFOLD WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

  • Filed Jul 2015

    TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHEN STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BOLTS WERE FRACTURED ON THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

  • Filed Jun 2015 · Also filed under Fuel System, Diesel

    TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. . .. .UPDATED 07/21/15 *BF THE CONSUMER STATED THIS IS NOT HER NAME OR COMPLAINT AND TO REMOVE HER NAME. UPDATED 07/28/15*JB

  • Showing the 5 most recent of 14.
• Fuel System13

  • Filed Jun 2022 · Also filed under Power Train, Gasoline

    The contact owns a 2010 Dodge Ram 1500. The contact received notification of NHTSA Campaign Numbers: 13V038000 (Power Train), 18V160000 (Fuel System, Gasoline), and 17V821000 (Power Train). The contact stated that while driving at an undisclosed speed, the rear axle pinion holding the rear drive shaft loosened. The vehicle was taken to the dealer, and the dealer declined to honor the recall repairs due to the age of the vehicle and possible liability issues. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 183,000.

  • Filed Jul 2018 · Also filed under Gasoline, Power Train

    TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED BAXTER CHRYSLER DODGE JEEP RAM LINCOLN AT [phone removed] (LOCATED AT 6601 TELLURIDE DR. A, LINCOLN, NE 68521) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • Filed Jun 2018 · Also filed under Gasoline

    TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V160000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HOFFMAN AUTOMOTIVE SERVICE DEPARTMENT, [address removed], [phone removed]) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT UPDATED 9/26/18*JB

  • Filed Sep 2016 · Also filed under Gasoline

    TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE FUEL TANK STRAPS DETACHED FROM THE FUEL TANK AND CAUSED IT TO HANG SLIGHTLY FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK STRAPS WERE COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,871. ...UPDATED 11/01/16 *BF ..UPDATED 09/25/17 *BF *TR

  • Filed Jun 2015 · Also filed under Engine And Engine Cooling, Diesel

    TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. . .. .UPDATED 07/21/15 *BF THE CONSUMER STATED THIS IS NOT HER NAME OR COMPLAINT AND TO REMOVE HER NAME. UPDATED 07/28/15*JB

  • Showing the 5 most recent of 13.
• Wheels12

  1 involved a crash

  • Filed Aug 2025 · Also filed under Suspension, Power Train

    Me and my husband were driving down the road to go see a friend and all of a sudden the wheel hub assembly broke in half causing us to have to slam on our brakes and keep from crashing. The wheel almost ended up under our truck making the truck look like it was kachowing like Lightening McQueen from the movie Cars

  • Filed Jun 2019 · Also filed under Electrical System, Exterior Lighting

    HEADLIGHT GREEN CONNECTOR CLIP FOR LOW BEER FAILS TO MAKE CONNECTION CAUSING HEADLAMP OUT.. CLEANING PRONGS INSIDE CLIP FIXES IT TEMPORARILY 2. TIRE PRESSURE SENSORS VAVLES DO NOT READ PROPERLY AND ARE EXTREMELY ANNOYING

  • Filed Apr 2017

    FRONT WHEEL BEARING ASSEMBLIES FAILING ,HAVE REPLACED BOTH SIDES ON 2010 DODGE AS WELL AS MY 2009 CHRYSLER 300C PROBLEMS WITH FAULTY WHEEL BEARING AT CHRYSLER???

  • Filed Jun 2016

    THE GOODYEAR HP 275/60R20. I HAVE 76000 MILES ON MY DODGE RAM1500 I AM CURRENTLY ON MY SECOND SET OF TIRES I REPLACED THE FIRST SET AT 42000 I HAVE RUFFLY 34000 ON THIS SET. AND I HAVE A BUBBLE ON THE TIRE THAT IS RUFFLY THE SIZE OF A QUARTER IN THE MIDDLE OF THE TREAD; ALSO HAVE INSIDE WEAR WEAR THE TREAD IS SEPARATING. THE TIRES ARE HAVING EVEN WEAR THIS IS GOOD YEARS ISSUE !!!!! REMINDER THESE ARE 45000 MILE TREAD LIFE WARRANTY ????

  • Filed Mar 2016

    TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 62 MPH, THE REAR OF THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO A BARRICADE. THERE WERE NO INJURIES. THERE WAS NO WARNING INDICATOR. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS UNAVAILABLE.

  • Showing the 5 most recent of 12.
• Gasoline12

  • Filed Jun 2022 · Also filed under Power Train, Fuel System

    The contact owns a 2010 Dodge Ram 1500. The contact received notification of NHTSA Campaign Numbers: 13V038000 (Power Train), 18V160000 (Fuel System, Gasoline), and 17V821000 (Power Train). The contact stated that while driving at an undisclosed speed, the rear axle pinion holding the rear drive shaft loosened. The vehicle was taken to the dealer, and the dealer declined to honor the recall repairs due to the age of the vehicle and possible liability issues. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 183,000.

  • Filed Jul 2018 · Also filed under Fuel System, Power Train

    TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED BAXTER CHRYSLER DODGE JEEP RAM LINCOLN AT [phone removed] (LOCATED AT 6601 TELLURIDE DR. A, LINCOLN, NE 68521) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • Filed Jun 2018 · Also filed under Fuel System

    TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V160000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HOFFMAN AUTOMOTIVE SERVICE DEPARTMENT, [address removed], [phone removed]) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT UPDATED 9/26/18*JB

  • Filed Sep 2016 · Also filed under Fuel System

    TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE FUEL TANK STRAPS DETACHED FROM THE FUEL TANK AND CAUSED IT TO HANG SLIGHTLY FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK STRAPS WERE COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,871. ...UPDATED 11/01/16 *BF ..UPDATED 09/25/17 *BF *TR

  • Filed Mar 2015 · Also filed under Fuel System

    DATE COMPLAINT FILED: 03/03/2014 COMPONENT(S): FUEL SYSTEM, GASOLINE DATE OF INCIDENT: 01/15/2014 NHTSA ID NUMBER: 10566905 I HAVE THE SAME EXACT PROBLEM AS THE COMPLAINT LISTED ABOVE. I HAVE HAD THREE EVENTS OF GAS SPEWING OUT AFTER THE PUMP CLICKS OFF. THE MOST RECENT PROMPTED ME TO TAKE MY TRUCK TO THE LOCAL DODGE DEALER AND THEY REPLACED THE FUEL FILLER TUBE AND VAPOR CANISTER. THE DEALER CLEARLY STATES IN THE RECEIPT FOR THE WORK THAT IF THIS DOESN'T CORRECT THE PROBLEM THE GAS TANK WILL HAVE TO BE REPLACED. *TR

  • Showing the 5 most recent of 12.
• Exterior Lighting11

  • Filed Jun 2019 · Also filed under Electrical System, Wheels

    HEADLIGHT GREEN CONNECTOR CLIP FOR LOW BEER FAILS TO MAKE CONNECTION CAUSING HEADLAMP OUT.. CLEANING PRONGS INSIDE CLIP FIXES IT TEMPORARILY 2. TIRE PRESSURE SENSORS VAVLES DO NOT READ PROPERLY AND ARE EXTREMELY ANNOYING

  • Filed Dec 2017

    TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO SHINE BRIGHTLY. THE CONTACT STATED THAT IT WAS DIFFICULT TO DRIVE SINCE THE HEADLIGHTS WERE VERY DIM. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (ULTIMATE CHRYSLER DODGE JEEP RAM, 2674 U.S. 62, MOUNTAIN HOME, AR 72653) AND THE CONTACT HAD TO PAY FOR THE VEHICLE TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT [phone removed] AND STATED THAT THERE WAS NO RECALL AND THE VEHICLE WAS NOT UNDER WARRANTY. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 8/16/18*JB

  • Filed Mar 2016

    ONE DAY ALL OF THE SUDDEN THE HEADLIGHTS WON'T COME ON. NEITHER WHEN TURNED ON OR IN AUTO. AND THEN ALL OF THE SUDDEN STARTED WORKING AGAIN WITHOUT EVEN POPPING THE HOOD UP. A COUPLE DAYS LATER, DURING NIGHT TIME, I WENT TO SWITCH THE LOW BEAM TO HIGH BEAM AND PUFF, NO LIGHTS AT ALL WHILE DRIVING 40MPH IN A HILL COUNTRY SIDE IN A PITCH BLACK NIGHT. I SWITCHED BACK TO LOW BEAM AND NOTHING... SCARY TIMES... I'VE ENDED UP PULLING OVER THE SIDE (ONLY HALF OF THE TRUCK SINCE IT WAS ON THE HILL SIDE), TURN HAZARD BLINKERS ON ... AND BESIDES THE DANGEROUS OF THE SITUATION I WAS NOT GOING TO MOVE WITHOUT HAVING ANY TYPE OF ILLUMINATION. LESS THAN A MINUTE LATER, THE LIGHTS COME BACK ON BY IT SELF.... TALKING ABOUT ANNOYING AND SCARY TIMES. SINCE THEN, I HAVE CHANGED THE LIGHT BULBS TWICE, RECHECKED THE WIRES, USED THE BRUSH WIRE ON THE CONNECTORS AND THE ISSUE STILL HAPPENING. BUT SINCE THERE ARE NOT "FUSES" ANYMORE AND THE LIGHTS ARE CONTROLLED BY THE TIPM, I DON'T HAVE THE $1350 THE CHRYSLER DEALER WANTS FOR A NEW TIPM UNIT AND RE-PROGRAMMING IT. RIDICULOUS!! AND THE WORSE PART IS... THEY CANNOT GUARANTEE THE ISSUE WILL BE RESOLVED. WHAT A 50 CENT FUSE COULD FIX NOW IT IS PART OF SOMETHING INTEGRATED THAT IS FAULTY AND RENDER THE WHOLE SYSTEM USELESS AT NIGHT TIME. THESE PAST 2 DAYS, THE HEADLIGHTS WON'T COME UP AT ALL, I CHECKED WITH A VOLTMETER AND THERE IS NO POWER COMING UP ON EITHER OF THE HEADLAMPS CONNECTORS (LEFT OR RIGHT SIDE).

  • Filed Jan 2016 · Also filed under Steering, Power Train, Electrical System, Air Bags, Vehicle Speed Control, Unknown or Other, Electronic Stability Control (esc), Service Brakes, Engine, Fuel/Propulsion System, Visibility/Wiper

    2010 DODGE RAM 1500 HEMI TRAVELING AT HIGHWAY SPEED WHEN INSTANTLY THE GAUGE CLUSTER STARTED ACTING ERRATIC. FIRST THE TIRE PRESSURE DISPLAY SAID THAT DIFFERENT TIRES WERE SHOWING A MULTITUDE OF DIFFERENT PRESSURES THE GAS GAUGE STARTED FLICKERING BETWEEN FULL AND EMPTY AS WELL AS THE STOP WORKING OF THE SPEEDOMETER AND TACHOMETER AIR-CONDITIONED, POWER STEERING AND CONTINUAL WINDSHIELD WIPER ON EVEN THOUGH THEY WERE OFF AT THE SWITCH. RADIO INTERMITTENTLY ON AND OFF AND ABS AND AIRBAG LIGHT ON AND OFF INTERMITTENTLY. ALL FOUR WINDOWS FAIL TO OPERATE AND INTERIOR LIGHTING WILL NOT COME ON. GAUGE FUNCTION FLUCTUATES EVERY COUPLE SECOND.

  • Filed Aug 2015 · Also filed under Electrical System, Engine

    TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE HEADLIGHTS AND TAIL LIGHTS WOULD NOT WORK. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL NEEDED TO BE CONTINUOUSLY PRESSED TO MOVE THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE RESTARTED INDEPENDENTLY; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. MA 10/5 *CN

  • Showing the 5 most recent of 11.
• Vehicle Speed Control11

  2 involved a crash

  • Filed Jan 2016 · Also filed under Steering, Power Train, Electrical System, Exterior Lighting, Air Bags, Unknown or Other, Electronic Stability Control (esc), Service Brakes, Engine, Fuel/Propulsion System, Visibility/Wiper

    2010 DODGE RAM 1500 HEMI TRAVELING AT HIGHWAY SPEED WHEN INSTANTLY THE GAUGE CLUSTER STARTED ACTING ERRATIC. FIRST THE TIRE PRESSURE DISPLAY SAID THAT DIFFERENT TIRES WERE SHOWING A MULTITUDE OF DIFFERENT PRESSURES THE GAS GAUGE STARTED FLICKERING BETWEEN FULL AND EMPTY AS WELL AS THE STOP WORKING OF THE SPEEDOMETER AND TACHOMETER AIR-CONDITIONED, POWER STEERING AND CONTINUAL WINDSHIELD WIPER ON EVEN THOUGH THEY WERE OFF AT THE SWITCH. RADIO INTERMITTENTLY ON AND OFF AND ABS AND AIRBAG LIGHT ON AND OFF INTERMITTENTLY. ALL FOUR WINDOWS FAIL TO OPERATE AND INTERIOR LIGHTING WILL NOT COME ON. GAUGE FUNCTION FLUCTUATES EVERY COUPLE SECOND.

  • Filed May 2015

    THAT MORNING I WAS DRIVING TO WORK HEADING EAST ON STATE ROAD 56. I WAS PASSING ANOTHER VEHICLE WHEN THE ACCELERATOR STUCK TO THE FLOOR. I WAS EXCEEDING 100 MPH AND COULD NOT SLOW DOWN. I HAD BOTH FEET ON THE BRAKE PEDAL BUT THAT DIDN'T HELP. THE BRAKES WERE SMOKING HOT!!. THANK GOD THERE WASN'T A SCHOOL BUS PICKING UP CHILDREN AT THAT TIME. I FINALLY DECIDED TO TURN THE IGNITION SWITCH OFF. I THOUGHT MAYBE THE STEERING WHEEL WOULD LOCKUP; BUT IT WORKED. *TR

  • Filed Feb 2014

    ACCELERATOR PEDAL BROKE OFF, MADE OF PLASTIC, WITH ADJUSTABLE PEDALS OPTION. THIS BROKEN PEDAL WAS REPLACED BY DEALER ON WARRANTY IN 2013, AND AFTER THE REPAIR THE NEW PEDAL BROKE OFF AGAIN. THIS PART SEEMS DEFECTIVE, IT IS MADE OF THIN HOLLOW PLASTIC THAT BREAKS OFF FROM NORMAL DRIVING PRESSURE, SEEMS TO BE A DESIGN DEFECT. *TR

  • Filed Jul 2012 · Also filed under Power Train, Wheels

    I WAS DRIVING VEHICLE AT 55 MPH ALONG UNDIVIDED 2 LANE HIGHWAY. DIFFERENTIAL BEGAN TO MAKE WHINING NOISE AND THEN WITHIN 1-2 MINUTES THE REAR DIFFERENTIAL LOCKED UP AND THE DRIVE SHAFT YOKE BROKE CAUSING THE DRIVE SHAFT TO DROP TO THE GROUND. DUE TO THE SPEED, VEHICLE CONTROL WAS DIFFICULT WHILE ATTEMPTING TO STOP. ONCE STOPPED, DRIVE SHAFT YOKE WAS OBVIOUSLY SNAPPED OFF AND PASSENGER SIDE REAR TIRE HAD MELTED RUBBER FROM BEING DRAGGED FOR A FEW HUNDRED FEET WHEN DIFFERENTIAL LOCKED UP. VEHICLE WAS TAKEN TO DEAL AND AFTER 2 WEEKS DETERMINATION WAS MADE THAT SOMETHING SEIZED IN THE DIFFERENTIAL AND CAUSED INTERNALS TO BE DESTROYED. DEALER HAS NOT MENTIONED CURRENT RECALLS OR INVESTIGATIONS. AS OF NOW, I HAVE BEEN TOLD THAT DODGE IS NOT MAKING THE PARTS NEEDED AND THAT A MINIMUM OF 1 MONTH LEAD TIME IS EXPECTED BEFORE PARTS BECOME AVAILABLE. I AM TOLD NO LOANER VEHICLE OR RENTAL CAR WILL BE PROVIDED. *TR

  • Filed Jul 2012 · Also filed under Service Brakes

    I PULLED ONTO A MAJOR HIGHWAY AFTER STOPPING AT A YIELD SIGN. THE TRUCK REACHED ABOUT 35 MPH AND SUDDENLY IT FELT LIKE SOMETHING WAS HOLDING THE BACK OF THE TRUCK AND WOULDN'T LET IT GO ANY FASTER. I PUSHED DOWN ON THE ACCELERATOR BUT THE TRUCK WOULDN'T GO ANY FASTER. I TOOK MY FOOT OFF THE ACCELERATOR AND STEPPED ON THE BRAKE AND ALMOST CAME TO A COMPLETE STOP. WHEN I STEPPED ON THE ACCELERATOR AGAIN THE TRUCK SEEMED TO BE NORMAL. *TR

  • Showing the 5 most recent of 11.
• Visibility9

  1 involved a crash

  • Filed Jan 2019

    TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE WINDSHIELD. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HADDAD DODGE RAM (address removed) WHERE IT WAS DIAGNOSED THAT THE HVAC SYSTEM FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 76,000.

  • Filed May 2016 · Also filed under Structure

    WHEN TURNING ON TO THE HIGHWAY YOU CAN NOT SEE ON THE PASSENGER SIDE. THE METAL PART OF THE CAB BETWEEN THE PASSENGER WINDOW AND THE REAR WINDOW CREATES A BLIND SPOT. I HAVE ALMOST PULLED IN FRONT OF A VEHICLE 3-4 OR MORE TIMES. VEHICLE WAS NOT MOVING OR MAY HAVE BEEN MOVING 1 MPH. VEHICLE WAS MAKING A LEFT HAND TURN OUT OF A PARKING LOT ONTO THE HIGHWAY. VEHICLE IS A REGULAR CAB TRUCK. THANK YOU. *TR

  • Filed May 2015 · Also filed under Electrical System

    THE HVAC SYSTEM IN THE TRUCK FAILED. AIR WILL NOT FLOW THROUGH THE DASH FACE VENTS OR DEFROST VENTS. BROUGHT TO DEALER FOR REPAIR. DEALER SAID THAT ONE OR TWO "MODE DOOR ACTUATORS NEED TO BE REPLACED" THEY SAID THE DASH BOARD NEEDED TO BE REMOVED AND IT COULD COST SEVERAL THOUSAND DOLLARS. UPON RESEARCHING THE PROBLEM I FOUND THERE WAS A RECALL ISSUED FOR THE MODE DOOR ACTUATORS AND TO REPROGRAM THE CONTROL HEAD SOFTWARE (K17). MY TRUCK HAD THE SOFTWARE UPDATE IN 2012. THE DEALER REFUSED TO REPLACE THE MODE DOOR ACTUATORS UNDER RECALL BECAUSE THEY SAID THE SOFTWARE UPDATE WAS PERFORMED. I CALLED CHRYSLER CUSTOMER SERVICE AND ASKED ABOUT THE K17 RECALL. THEY SAID THEY WILL NOT COVER THE REPAIR BECAUSE I REFUSED FURTHER DIAGNOSTICS. THE ONLY OTHER DIAGNOSTICS THE DEALER SAID NEEDED TO BE DONE WAS TO REMOVE THE DASHBOARD TO SEE IF IT WAS ONE OR TWO BAD ACTUATORS AND THE COST IN LABOR TO REMOVE THE DASH WOULD BE SEVERAL THOUSAND DOLLARS. THEY KNOW WHAT THE PROBLEM IS THEY JUST DON'T KNOW HOW MANY ACTUATORS ARE DEFECTIVE. THE COST OF THE PARTS IS MINIMAL BUT THE LABOR IS NOT. I FEEL THAT DODGE/CHRYSLER SHOULD MAKE GOOD ON THE RECALL REPAIR AS IT IS A HAZARD NOT BEING ABLE TO CLEAR FROST FROM THE WINDSHIELD DUE TO THE DEFECTIVE PARTS. *TR

  • Filed Sep 2014 · Also filed under Electrical System, Electronic Stability Control (esc)

    DEFROSTER STOP BLOWING ON WINDSHIELD, HOWEVER, IT WOULD BLOW OUT OTHER VENTS, TECH FOUND THAT THE MODE 2 ACTUATOR HAD AN INTERNAL OPEN CIRCUIT, DEALER REMOVED AND REPLACED THE MODE 2 ACTUATOR. I SUBMITTED DOCUMENTATION FOR REIMBURSEMENT SINCE THIS IS A KNOWN PROBLEM. [XXX]. MY CLAIM WAS DENIED , I WAS TOLD MY VEHICLE DID NOT HAVE A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Filed Mar 2014

    WE HAVE A 2010 DODGE RAM 1500 WITH APPROXIMATELY 32000 MILES THE HVAC ACTUATOR GEARS ON OUR VEHICLE ARE BROKEN. I HAVE FOUND THAT THERE WAS A RECALL FOR THIS VERY THING FOR 2010 DODGE RAM TRUCKS. HOWEVER WHEN I CALLED CHRYSLER I WAS TOLD MY VIN # WAS NOT INCLUDED IN THIS RECALL. BECAUSE IT WAS MANUFACTURED AT A DIFFERENT PLANT. THE COST OF THIS REPAIR IS APPROXIMATELY $1000.00 I HAVE A LETTER THAT WAS SENT TO THE AFFECTED OWNERS IT WAS MARKED NOTIFICATION CODE K17 IT IS TITLED: REPROGRAM HVAC CONTROL HEAD AND INSPECT/REPLACE ACTUATORS. *TR

  • Showing the 5 most recent of 9.
• Visibility/Wiper5

  • Filed Sep 2019

    TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE AIR DOOR ACTUATOR DID NOT CLOSE. AS A RESULT, HOT AIR ENTERED DURING THE SUMMER AND COLD AIR WAS PRESENT DURING THE WINTER. THE FAILURE PREVENTED THE WINDOWS FROM DEFROSTING, WHICH CAUSED VISIBILITY ISSUES. ROSEVILLE CHRYSLER JEEP DODGE RAM (address removed) STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE DEALER STATED THAT THE REPAIR WOULD COST LESS THAN $3,000. THE MANUFACTURER STATED THAT THERE WAS A RECALL IN CANADA FOR THE FAILURE, BUT NOT IN THE UNITED STATES. THE CONTACT STATED THAT HE HAD THE SAME FAILURE REPAIRED BACK IN 2011 AT THE COST OF $2,800. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNKNOWN.

  • Filed Mar 2018 · Also filed under Structure, Engine

    THE EXHAUST MANIFOLD BOLTS HAVE SHEERED OFF JUST LIKE THEY DO ON MOST 5.7 HEMI RAMS. ALSO, THE BLEND DOOR ACTUATORS/BLEND DOOR ARE BROKEN JUST LIKE IN LOTS OF OTHER RAMS/CHRYSLER VEHICLES.

  • Filed Jan 2016 · Also filed under Steering, Power Train, Electrical System, Exterior Lighting, Air Bags, Vehicle Speed Control, Unknown or Other, Electronic Stability Control (esc), Service Brakes, Engine, Fuel/Propulsion System

    2010 DODGE RAM 1500 HEMI TRAVELING AT HIGHWAY SPEED WHEN INSTANTLY THE GAUGE CLUSTER STARTED ACTING ERRATIC. FIRST THE TIRE PRESSURE DISPLAY SAID THAT DIFFERENT TIRES WERE SHOWING A MULTITUDE OF DIFFERENT PRESSURES THE GAS GAUGE STARTED FLICKERING BETWEEN FULL AND EMPTY AS WELL AS THE STOP WORKING OF THE SPEEDOMETER AND TACHOMETER AIR-CONDITIONED, POWER STEERING AND CONTINUAL WINDSHIELD WIPER ON EVEN THOUGH THEY WERE OFF AT THE SWITCH. RADIO INTERMITTENTLY ON AND OFF AND ABS AND AIRBAG LIGHT ON AND OFF INTERMITTENTLY. ALL FOUR WINDOWS FAIL TO OPERATE AND INTERIOR LIGHTING WILL NOT COME ON. GAUGE FUNCTION FLUCTUATES EVERY COUPLE SECOND.

  • Filed Nov 2014 · Also filed under Engine And Engine Cooling

    UPON STARTING VEHICLE I HEARD SOME TYPE OF GEAR GRINDING/KNOCKING, SOMETIMES IT HAPPENS WHEN I TURN THE KEY OFF TOO. ALONG WITH THIS I NOTICED I HAD NO HEATING CONTROL WHICH KEPT ME FROM DE FOGGING MY WIND SHIELD OR HAVING HEAT IN GENERAL. COULD BE A BIG ISSUE IF THE WINDOWS WERE ICED OVER. HAS HAPPENED RANDOMLY OVER THE LAST SEVERAL WEEKS AND I HAVE FINALLY DISCONNECTED THE BLEND DOOR ACTUATOR LOCATED BEHIND THE GLOVE COMPARTMENT. WILL CONTACT DEALERSHIP. *TR

  • Filed Sep 2014

    THE DEFROST ON MY 2010 RAM 1500 P/U IS COVERED UNDER RECALL K-17 THAT REPROGRAMS THE HVAC SOFTWARE AND TESTS THAT ALL THE ACTUATORS WHICH DIRECT HEAT AND AIRFLOW ARE WORKING. I CONTACTED DODGE RECALL AND CONFIRMED THE RECALL # AND APPLICABILITY TO MY TRUCK. I WAS TOLD BY THE RECALL SPECIALIST THAT THE TRUCK HAD THE COMPLETED RECALL BUT THAT IT COULD BE COMPLETED TWICE UNDER THE RECALL. I AM THE SECOND OWNER OF THE TRUCK. I WAS TOLD I HAD TO TAKE THE TRUCK TO THE DEAL WHERE THE RECALL WAS ACCOMPLISHED. CHRYSLER COULD NOT TELL ME WHICH DEALER DI THE RECALL, I CONTACTED SEVERAL DEALERSHIPS TRYING TO GET THE HVAC ACTUATOR FOR THE DEFROST SCHEDULED FOR REPAIR. I CITED THAT W/O DEFROST DRIVING IS DANGEROUS AND AS FALL IS COMING I WOULD LIKE TO SCHEDULE AN APPOINTMENT. I RECEIVED ESTIMATES BETWEEN 1 /12 HRS LABOR TO 7 HRS. I AM CONCERNED THAT CHRYSLER RECALL SPECIALIST [name removed] INFORMATION AND CANNOT GET A DEALERSHIP TO COMPLETE RECALL REPAIRS. I ALSO HAVE A REAR PINION NUT RECALL AND RECEIVED THE SAME FEEDBACK TO CALL A DEALERSHIP AND SCHEDULE AN APPOINTMENT AND I AM PUSHED OUT 2-3 WEEKS WITHOUT A COMMITMENT THE REPAIR WILL BE NO CHARGE. THIS COMPLAINT IS TO HIGHLIGHT THE POOR CUSTOMER SERVICE AND RECALL RESOLUTION CAR CUSTOMERS ENDURE, AND THE DECISIONS TO PARK THE VEHICLE OR REPAIR IT, AND FIGHT FOR REIMBURSEMENT. THE AUTO COMPANIES ARE NOT REQUIRED OR DO NOT RESOLVE RECALLS TO THE SATISFACTION OF THE CUSTOMER THE VEHICLE OWNER. PLEASE HELP ME UNDERSTAND WHAT MY RIGHTS ARE AND WHAT I CAN DEMAND FROM CHRYSLER OR ITS DEALERSHIPS. *TR

• Tires5

  • Filed Jun 2018 · Also filed under Structure

    TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT TOOK THE VEHICLE TO PERKINS MOTORS (address removed) FOR ROUTINE SERVICE. THE TECHNICIAN INFORMED THE CONTACT THAT THE TIRE ROTATION COULD NOT BE PERFORMED BECAUSE TWO OF THE TIRES WERE OF DIFFERENT BRANDS; THEREFORE, THE TREAD DEPTHS WERE UNEVEN. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE DEALER THAT THE TIRES HAD TO HAVE THE SAME TREAD DEPTH IN ORDER TO BE ROTATED. THE CONTACT ASKED FOR THE INFORMATION IN WRITING SINCE IT WAS NOT LISTED IN THE OWNER'S SERVICE MANUAL. THE TECHNICIAN REPLIED THAT IT WAS PROPRIETARY INFORMATION AND COULD NOT BE MADE PUBLIC. THE TIRES WERE NOT ROTATED. THE FAILURE MILEAGE WAS 131,609.

  • Filed Nov 2013

    MY TIRES ON MY TRUCK ARE WEARING EXTREMELY UNEVENLY EVEN WITH CONSTANT TIRE ROTATIONS. GOOD YEAR TELLS ME IT IS AN ISSUE WITH DODGE, DODGE TELLS ME IT IS WITHIN GOODYEAR. THE TIRES ONLY HAVE 31,258 MILES ON THEM AND HAVE BEEN SHOWING EXCESSIVE WEAR. I ONLY DRIVE THE TRUCK TO & FROM WORK, DO NOT TAKE IT OFF ROADING WHICH WOULD WEAR THE TIRES EVEN MORE. I WAS INSTRUCTED BY GOODYEAR NOT TO TAKE THE TRUCK FOR LONG DRIVES IN THE RAIN OR UP TO THE SNOW WHEN IT STARTS TO SNOW HERE. AFTER DODGE LOOKED AT THEM THEY REFERRED ME TO GOODYEAR SAYING THE ONLY THING THEY CAN THINK OF IS THE TRUCK HAS ALOT OF ITS POWER ON THE RIGHT SIDE, ANOTHER EXCUSE. I HAVE RESEARCHED AND FOUND THAT RIGHT AROUND THE 30,000 MILE MARK IS WHEN ALOT OF OTHER DODGE RAM OWNERS ARE EXPERIENCING THIS KIND OF PROBLEM WITH THE TIRES. THIS IS A HUGE SAFETY CONCERN FOR MY FAMILY AS WELL AS OTHER FAMILIES ON THE ROAD. IF SOMETHING WERE TO HAPPEN WHO WOULD BE AT FAULT ? OH YES THE DRIVER, NOT GOODYEAR OR DODGE EVEN THOUGH THIS ISSUE HAS BEEN BROUGHT UP TO THEM. SO THE ENJOYMENT OF TAKING MY FAMILY TO PLAY IN THE SNOW IS COMPROMISED BECAUSE WHEN THE TIRES WERE INSPECTED BY GOODYEAR THEY FEEL IT IS AN ISSUE. I ASKED HOW MANY MORE MILES MIGHT I HAVE LEFT ON THE TIRES AND WAS INFORMED MAYBE 3,000. NOW I HAVE LOOKED ONLINE ON GOODYEARS WEBSITE AND THE LOWEST MILEAGE FOR THE TIRES THAT I HAVE IS 50,000 MILES FOR A WARRANTY. SO I AM LOSING OUT ON ABOUT 20,000 MILES WORTH OF TIRE TREAD. THIS IS IN REGARDS TO ALL 4 OF THE TIRES WEARING UNEVENLY "CUPPING." *TR

  • Filed Sep 2011

    TL* THE CONTACT OWNS A 2010 DODGE RAM WITH GOODYEAR WRANGLER H/P TIRES, LINE SIZE 275/60R20. THE CONTACT WAS DRIVING 5 MPH WHEN THE TIRE PRESSURE WARNING LIGHT ILLUMINATED AND THE FRONT DRIVER SIDE TIRE BLEW. THE CONTACT STATED THAT THE FIRST BLOW OUT WAS IN THE TREAD. THE CONTACT REPLACED THE TIRE WITH THE SPARE AND NOTICED THAT THE BLOW OUT ORIGINATED AT THE SIDE WALL. ONE WEEK LATER WHILE DRIVING 5 MPH, THE REAR DRIVER SIDE TIRE BLEW. THE CONTACT CHANGED THAT TIRE WITH A SPARE AS WELL. THE CONTACT DID NOT CALL THE MANUFACTURER. THE CONTACT BELIEVED THAT THE TIRES WERE DEFECTIVE. THE FAILURE MILEAGE WAS 13,000.

  • Filed Jan 2011 · Also filed under Equipment

    ON THREE SEPARATE OCCASIONS HAVE SUFFERED TIRE FAILURE AT SPEED GREATER THAN 50 MPH. VEHICLE BROUGHT TO TIRE CENTER EACH TIME. PROBLEM DIAGNOSED AS TPS FAILURE. TIRE DEALER STATED THAT THE TIRE PRESSURE SENSORS WERE CORRODED AND LEAD TO FAILURE. TOOK VEHICLE TO DEALER, DEALER STATED THIS IS A RECOGNIZED AND COMMON PROBLEM, IF FACT THE DEALER PARTS DEPARTMENT HAD RUN OUT OF SENSORS. MADE COMPLAINT TO DEALER MANAGEMENT WHO STATED THAT DODGE WOULD NOT RECOGNIZE AS A DEFECT DESPITE NUMEROUS FAILURES AND THAT THE REPAIR COSTS WERE TO BE BORN BY THE VEHICLE OWNER. *TR

  • Filed Dec 2010 · Also filed under Power Train

    EXCESSIVE NOISE AND VIBRATION WITH REAR WINDOWS IN DOWN POSITION IN 2010 DODGE RAM 1500 QUAD CAB TRX. *TR

• Electronic Stability Control (esc)4

  1 involved a crash

  • Filed Jan 2016 · Also filed under Steering, Power Train, Electrical System, Exterior Lighting, Air Bags, Vehicle Speed Control, Unknown or Other, Service Brakes, Engine, Fuel/Propulsion System, Visibility/Wiper

    2010 DODGE RAM 1500 HEMI TRAVELING AT HIGHWAY SPEED WHEN INSTANTLY THE GAUGE CLUSTER STARTED ACTING ERRATIC. FIRST THE TIRE PRESSURE DISPLAY SAID THAT DIFFERENT TIRES WERE SHOWING A MULTITUDE OF DIFFERENT PRESSURES THE GAS GAUGE STARTED FLICKERING BETWEEN FULL AND EMPTY AS WELL AS THE STOP WORKING OF THE SPEEDOMETER AND TACHOMETER AIR-CONDITIONED, POWER STEERING AND CONTINUAL WINDSHIELD WIPER ON EVEN THOUGH THEY WERE OFF AT THE SWITCH. RADIO INTERMITTENTLY ON AND OFF AND ABS AND AIRBAG LIGHT ON AND OFF INTERMITTENTLY. ALL FOUR WINDOWS FAIL TO OPERATE AND INTERIOR LIGHTING WILL NOT COME ON. GAUGE FUNCTION FLUCTUATES EVERY COUPLE SECOND.

  • Filed Sep 2014 · Also filed under Electrical System, Visibility

    DEFROSTER STOP BLOWING ON WINDSHIELD, HOWEVER, IT WOULD BLOW OUT OTHER VENTS, TECH FOUND THAT THE MODE 2 ACTUATOR HAD AN INTERNAL OPEN CIRCUIT, DEALER REMOVED AND REPLACED THE MODE 2 ACTUATOR. I SUBMITTED DOCUMENTATION FOR REIMBURSEMENT SINCE THIS IS A KNOWN PROBLEM. [XXX]. MY CLAIM WAS DENIED , I WAS TOLD MY VEHICLE DID NOT HAVE A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Filed Jul 2012 · Also filed under Steering

    AS I WAS APPROACHING TRUCK MOVING SAME DIRECTION IN OTHER LANE (4 LANE DIVIDED) IT HAD A RACK ON TOP WITH METAL SIDING ON IT NOT TIED DOWN CAUSE THE WIND CAUGHT IT A IT CAME RIGHT INTO MY PATH. I BRAKE AND STEERED RIGHT. AND IT WAS ALL OVER. I TOOK IT TO DEALER TOLD THEM THAT IT WAS NOT RIGHT THEY CHECKED HAD NOT HEARD OF ANY PROBLEMS. THEN IT HAPPEND AGAIN DOING 65 I WAS SIDEWAYS INTO ON COMING TRAFFIC IN SPLIT SECOND AND STOPPED WITHIN 150 FEET IF I HAD NOT COUNTER STEERED AS FAST AS ANYONE COULD. IN BOTH CASES IT WOULD HAVE ROLLED. TOLD DEALER IT SHOULD NOT BE ON THE ROAD. THEY WANTED TO TEST DRIVE MY RT TRUCK AND SEE IF THEY COULD GET IT SIDEWAYS I TOLD THEM NOT ON MY INSURANCE OR WITHOUT A TEST TRACK AND A WET SKIDPAD AND ROLL CAGE. BOTTOM LINE MY TRUCK IS UNSAFE AND HAVE BEEN WAITING FOR SOMETHING TO HAPPEN. I DO NOT DRIVE IT NOWHERE BUT WORK WITH BOTH HANDS ON THE WHEEL AND STABILITY CONTROL OFF. I THINK THE COMPUTER THAT SENSES A SKID IS NOT RIGHT LIKE IT MADE THE WRONG TIRE LOCK UP. MY TRUCK HAS DONE IT TWICE. BET IT CAN AGAIN IF YOU WANT TO CHECK. PLEASE GET ON THIS BEFORE SOME ONE IS HURT OR WORSE LIKE I TOLD THE DEALER. IT COULD HAVE BEEN YOUR WIFE AND KIDS IN THE TRUCK OR ON THE ROAD COMING AT A TRUCK THAT WAS OUT OF CONTROL AND NO FAULT OF THERE OWN. I KNOW HOW TEST FOR THIS PROBLEM. *TR

  • Filed Feb 2011 · Also filed under Traction Control System

    4 WHEEL DRIVE , ABS AND TRACTION CONTROL GOES OUT WITH FREEZING TEMPERATURE AFTER GETTING WET. *LN

• Seat Belts4

  1 involved a crash

  • Filed Feb 2011

    THERE IS A MAJOR DIFFERENCE BETWEEN THE 2004 AND 2010 DODGE RAM 1500 QUAD CAB CHILD RESTRAINT UPPER TETHER STRAPS. THE 2004 MODEL YEAR DOES HAVE THE INNER ANCHOR STRAP RING(S) INSTALLED FOR ATTACHING THE CHILD SEAT TETHER STRAP HOOK. THE PART NUMBER FOR THE 2004 UPPER TETHER STRAP IS 55350981-AB. THE 2010 MODEL UPPER TETHER STRAP IS 52029441-AA. IF YOU PUT THESE TWO PARTS SIDE BY SIDE THE MOUNTING OF THE BRACKETS APPEAR TO BE THE SAME AS FAR AS MOUNTING IS CONCERNED IN THE VEHICLE. THE BRACKET FOR THE 2004 MODEL APPEARS TO BE SHORTER IN LENGTH THAN THE 2010 MODEL BUT THE OVERALL LENGTH OF THE PARTS ARE ABOUT THE SAME. THE WEBBING MATERIAL ON THE 2010 MODEL IS MADE OF A HEAVIER QUALITY (COARSE THREAD) WEBBING MATERIAL AND THE 2004 MODEL HAS A WEBBING MATERIAL (FINE THREAD) SIMILAR TO STANDARD SEAT BELT MATERIAL. CHRYSLER / DODGE HAS NOT FOLLOWED THIS FEDERAL REGULATION FOR THE UPPER TETHER ANCHORAGE ON IT?S 2010 DODGE RAM QUAD CAB 1500 TRUCK. THE CURRENT TETHER STRAP IN THE 2010 MODEL VEHICLE COULD NOT BE CONSIDERED AS A TETHER ANCHORAGE POINT. ALL CHILD SEATS WITH UPPER TETHER STRAPS HAVE A METAL HOOK FOR WHICH TO CLIP INTO A TETHER ANCHOR. THE METAL HOOK ON CHILD SEAT TETHERS BY DESIGN IS NOT MEANT TO BE CLIPPED ONTO A LOOP OF WEBBING ONLY. SOME TECHNICAL ADVISORS FROM CHRYSLER / DODGE HAVE INFORMED ME AND MY DEALERSHIP SERVICE MANAGER ON MULTIPLE OCCASIONS THAT THE CHILD SEAT TETHER HOOK IS TO BE CLIPPED ONTO THE UPPER TETHER LOOP OF WEBBING. HOWEVER, IF YOU UTILIZE THE 2010 MODEL UPPER TETHER LOOP AS CHILD SEAT TETHER ANCHOR THE WAY IN WHICH THIS ASSEMBLY IS MANUFACTURED WEAKENING OF THE WEBBING MATERIAL COULD OCCUR OVER TIME OR DURING AN ACCIDENT BECAUSE THE WEBBING MATERIAL WOULD BEGIN TO BE CUT BY THE SHARP EDGES OF THE BRACKET SLOT THROUGH WHICH THE WEBBING MATERIAL GOES THROUGH. *TR

  • Filed Jan 2011 · Also filed under Child Seat

    CHILD SEAT TETHER STRAP ANCHOR RINGS ON INSTALLED ON 2010 DODGE RAM 1500 QUAD CAB. THE OWNER'S MANUAL CLEARLY STATES IN THE CHILD RESTRAINT INSTALLATION SEQUENCE ON PAGE 75 PARAGRAPH 3 "PASS EACH TETHER STRAP HOOK UNDER THE HEAD RESTRAINT AND THROUGH THE LOOP OF WEBBING BEHIND THE CHILD SEAT" PARAGRAPH 4 STATES "ROUTE EACH TETHER STRAP TO THE ANCHOR BEHIND THE CENTER SEAT, AND ATTACH TO THE HOOKS TO THE METAL RING" ON PAGE 76 AS PICTURED ITEM 1 THE INNER ANCHOR STRAP RING(S) CLEARLY SHOWS THE REQUIRED ANCHOR RING FOR THE ATTACHMENT OF THE CHILD SEAT TETHER HOOK. THE REQUIRED 3 TETHER LOOP STRAPS ARE INSTALLED AS REQUIRED BUT DO NOT HAVE THE REQUIRED METAL ANCHOR RINGS ON EITHER STRAP IN ORDER TO ATTACH THE CHILD CAR SEAT TETHER HOOK. THIS IS A MAJOR SAFETY ISSUE FOR ANYONE WISHING TO PROPERLY INSTALL A CHILD CAR/BOOSTER SEAT WHICH HAS A TETHER STRAP FOR USE. THERE IS A MAJOR DIFFERENCE BETWEEN THE 2004 AND 2010 DODGE RAM 1500 QUAD CAB CHILD RESTRAINT UPPER TETHER STRAPS. THE 2004 MODEL YEAR DOES HAVE THE INNER ANCHOR STRAP RING(S) INSTALLED FOR ATTACHING THE CHILD SEAT TETHER STRAP HOOK. THE PART NUMBER FOR THE 2004 UPPER TETHER STRAP IS 55350981-AB. THE 2010 MODEL UPPER TETHER STRAP IS 52029441-AA. IF YOU PUT THESE TWO PARTS SIDE BY SIDE THE MOUNTING OF THE BRACKETS APPEAR TO BE THE SAME AS FAR AS MOUNTING IS CONCERNED IN THE VEHICLE. THE BRACKET FOR THE 2004 MODEL APPEARS TO BE SHORTER IN LENGTH THAN THE 2010 MODEL BUT THE OVERALL LENGTH OF THE PARTS ARE ABOUT THE SAME. THE WEBBING MATERIAL ON THE 2010 MODEL IS MADE OF A HEAVIER QUALITY (COARSE THREAD) WEBBING MATERIAL AND THE 2004 MODEL HAS A WEBBING MATERIAL (FINE THREAD) SIMILAR TO STANDARD SEAT BELT MATERIAL. COMPLAINT BEYOND 2000 CHARACTERS. UPDATED 02/09/11 *TR

  • Filed Sep 2010 · Also filed under Air Bags

    TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT WAS RUN OFF THE ROAD WHILE DRIVING 65 MPH INTO A DITCH. THE FRONTAL AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK. THE CONTACT HIT AND BROKE THE STEERING WHEEL AND STEERING COLUMN BECAUSE OF THE SEAT BELT FAILURE; HE WAS INJURED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MECHANIC (AND POLICE OFFICER ON THE SCENE) STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 3,600.

  • Filed Aug 2010

    THERE WAS NO FAILURE OR ACCIDENT INVOLVED. WHILE RENTING A 2010 DODGE RAM PICKUP - SHOULDER HARNESS WAS SO HIGH IT RUBBED MY NECK SO RAW I HAD TO HOLD IT AWAY WITH LEFT HAND. SHOULDER HARNESS DESIGNS ARE NOT TAKING INTO CONSIDERATION PEOPLE THAT ARE SHORT 5' OR LESS. THE VEHICLE SAFETY BOARD NEEDS TO INVESTIGATE WHY ALL THE SHOULDER HARNESSES ARE MOUNTED SO HIGH ON THE SIDEWALL OF THE VEHICLE WHICH IN FACT CAN CAUSE SERIOUS BODILY HARM TO A SHORT PERSON DRIVING, IF INVOLVED IN A BAD ACCIDENT. I HAVE HAD OPEN HEART SURGERY AND HAVE HAD A PACEMAKER IMPLANTED, AND THIS EXTREMELY HIGH SEAT BELT NEARLY CUTS MY NECK. MY TOYOTA TUNDRA IS ALSO HIGH, BUT NOT NEARLY SO MUCH AS THIS RENTAL DODGE. *TR

• Traction Control System3

  1 involved a crash

  • Filed Nov 2022 · Also filed under Service Brakes, Air

    The contact owns a 2010 Ram 1500. The contact stated while driving 40 MPH, there was an abnormal sound coming from the vehicle. The contact stated that the ESP, traction control, and ABS warning light illuminated. The vehicle was taken to the dealer and the tire pressure pump was replaced but the failure reoccurred. The vehicle was taken to the dealer, and they stated that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the part was no longer available. The failure mileage was 108,000.

  • Filed Feb 2011 · Also filed under Electronic Stability Control (esc)

    4 WHEEL DRIVE , ABS AND TRACTION CONTROL GOES OUT WITH FREEZING TEMPERATURE AFTER GETTING WET. *LN

  • Filed Sep 2010 · Also filed under Engine And Engine Cooling, Electrical System, Air Bags

    I PURCHASED A NEW 2010 DODGE 1500 RAM PICKUP THREE WEEKS AGO. SINCE THAT TIME INTERMEDIATE THE LIGHTS FOR THE ANTILOCK BRAKES AND TRACTION CONTROL COME ON AND OFF WHILE DRIVING DOWN THE ROAD AS WELL AS SEVERAL OTHER ELECTRICAL COMPONENTS NOT WORKING OR WORKING OFF AND ON. I CONTACTED THE DEALER AND THEY INFORMED ME THAT I SHOULD POP THE HOOD BECAUSE THE MAIN ELECTRICAL BLOCK UNDER THE HOOD ON SOME HAVE HAD NOT PROPERLY CONNECTED PLUGS ON THE BACK AND THEY MAY VIBRATE LOOSE AND I SHOULD WIGGLE THEM AROUND AND SEE IF THAT FIXES THE PROBLEM. I WILL TAKE THE TRUCK IN FOR THEM TO TRY AND REPAIR BUT IT APPEARS TO ME THAT IF THE CONNECTOR IS LOOSE ON THESE THAT THE POWER INTERRUPTION TO THE CIRCUIT WILL MAKE THE ABS AND TRACTION CONTROL SYSTEMS INOPERABLE FOR THE PERIOD OF TIME THE LIGHTS ARE ILLUMINATED AND COULD CAUSE ACCIDENTS IF THIS OCCURS AT THE WRONG TIME. I HAVE PICS AND VIDEO OF THE ISSUES. THERE IS ALSO TO GIVE A BIGGER SCOPE OF THE BLOCKS LOOSENESS NO HEATED SEAT EXCEPT DRIVER NO COOLED SEAT EXCEPT DRIVER ALL 4 POSITIONS ARE SUPPOSED TO BE HEATED AND COOLED. THE RADIO WORKS OFF AND ON, THE POWER PEDALS DON'T WORK AT ALL. THERE IS AS A UNRELATED NOTE AN INTERMITTENT KNOCK IN THE LOWER PART OF THE ENGINE. *TR

• Child Seat3

  • Filed Apr 2012

    WHILE RIDING REAR-FACING IN HER CAR SEAT, MY DAUGHTER PUT HER FOOT OVER THE SIDE OF THE SEAT AND ACCIDENTALLY KICKED THE TILT-RELEASE MECHANISM ON THE LATCH STRAP, CAUSING THE STRAP TO LOOSEN SEVERAL INCHES. I AM A CPST, AND I AM CERTAIN THE SEAT WAS INSTALLED TIGHTLY AND CORRECTLY BEFORE SHE KICKED THE RELEASE. I HAD HEARD OF THIS PROBLEM HAPPENING TO OTHER PEOPLE, SO I DILIGENTLY CHECK MY SEAT EACH TIME WE USE IT. I FEEL THE DESIGN OF THE SEAT AND THE PLACEMENT OF THE TILT-RELEASE MAKES ACCIDENTAL LOOSENING A REAL DANGER FOR ANYONE USING THE SEAT. (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=DODGE, MODEL=RAM). *TR

  • Filed Jan 2011 · Also filed under Seat Belts

    CHILD SEAT TETHER STRAP ANCHOR RINGS ON INSTALLED ON 2010 DODGE RAM 1500 QUAD CAB. THE OWNER'S MANUAL CLEARLY STATES IN THE CHILD RESTRAINT INSTALLATION SEQUENCE ON PAGE 75 PARAGRAPH 3 "PASS EACH TETHER STRAP HOOK UNDER THE HEAD RESTRAINT AND THROUGH THE LOOP OF WEBBING BEHIND THE CHILD SEAT" PARAGRAPH 4 STATES "ROUTE EACH TETHER STRAP TO THE ANCHOR BEHIND THE CENTER SEAT, AND ATTACH TO THE HOOKS TO THE METAL RING" ON PAGE 76 AS PICTURED ITEM 1 THE INNER ANCHOR STRAP RING(S) CLEARLY SHOWS THE REQUIRED ANCHOR RING FOR THE ATTACHMENT OF THE CHILD SEAT TETHER HOOK. THE REQUIRED 3 TETHER LOOP STRAPS ARE INSTALLED AS REQUIRED BUT DO NOT HAVE THE REQUIRED METAL ANCHOR RINGS ON EITHER STRAP IN ORDER TO ATTACH THE CHILD CAR SEAT TETHER HOOK. THIS IS A MAJOR SAFETY ISSUE FOR ANYONE WISHING TO PROPERLY INSTALL A CHILD CAR/BOOSTER SEAT WHICH HAS A TETHER STRAP FOR USE. THERE IS A MAJOR DIFFERENCE BETWEEN THE 2004 AND 2010 DODGE RAM 1500 QUAD CAB CHILD RESTRAINT UPPER TETHER STRAPS. THE 2004 MODEL YEAR DOES HAVE THE INNER ANCHOR STRAP RING(S) INSTALLED FOR ATTACHING THE CHILD SEAT TETHER STRAP HOOK. THE PART NUMBER FOR THE 2004 UPPER TETHER STRAP IS 55350981-AB. THE 2010 MODEL UPPER TETHER STRAP IS 52029441-AA. IF YOU PUT THESE TWO PARTS SIDE BY SIDE THE MOUNTING OF THE BRACKETS APPEAR TO BE THE SAME AS FAR AS MOUNTING IS CONCERNED IN THE VEHICLE. THE BRACKET FOR THE 2004 MODEL APPEARS TO BE SHORTER IN LENGTH THAN THE 2010 MODEL BUT THE OVERALL LENGTH OF THE PARTS ARE ABOUT THE SAME. THE WEBBING MATERIAL ON THE 2010 MODEL IS MADE OF A HEAVIER QUALITY (COARSE THREAD) WEBBING MATERIAL AND THE 2004 MODEL HAS A WEBBING MATERIAL (FINE THREAD) SIMILAR TO STANDARD SEAT BELT MATERIAL. COMPLAINT BEYOND 2000 CHARACTERS. UPDATED 02/09/11 *TR

  • Filed Jan 2011

    CHILD SEAT TETHER STRAP ANCHOR RINGS INSTALLED ON 2010 DODGE RAM 1500 QUAD CAB. THE OWNER'S MANUAL CLEARLY STATES IN THE CHILD RESTRAINT INSTALLATION SEQUENCE ON PAGE 75 PARAGRAPH 3 "PASS EACH TETHER STRAP HOOK UNDER THE HEAD RESTRAINT AND THROUGH THE LOOP OF WEBBING BEHIND THE CHILD SEAT" PARAGRAPH 4 STATES "ROUTE EACH TETHER STRAP TO THE ANCHOR BEHIND THE CENTER SEAT, AND ATTACH TO THE HOOK(S) TO THE METAL RING" ON PAGE 76 AS PICTURED ITEM 1 THE INNER ANCHOR STRAP RING(S) CLEARLY SHOWS THE REQUIRED ANCHOR RING FOR THE ATTACHMENT OF THE CHILD SEAT TETHER HOOK. THE REQUIRED 3 TETHER LOOP STRAPS ARE INSTALLED AS REQUIRED BUT DO NOT HAVE THE REQUIRED METAL ANCHOR RINGS ON EITHER STRAP IN ORDER TO ATTACH THE CHILD CAR SEAT TETHER HOOK. THIS IS A MAJOR SAFETY ISSUE FOR ANYONE WISHING TO PROPERLY INSTALL A CHILD CAR/BOOSTER SEAT WHICH HAS A TETHER STRAP FOR USE. THERE IS A MAJOR DIFFERENCE BETWEEN THE 2004 AND 2010 DODGE RAM 1500 QUAD CAB CHILD RESTRAINT UPPER TETHER STRAPS. THE 2004 MODEL YEAR DOES HAVE THE INNER ANCHOR STRAP RING(S) INSTALLED FOR ATTACHING THE CHILD SEAT TETHER STRAP HOOK. THE PART NUMBER FOR THE 2004 UPPER TETHER STRAP IS 55350981-AB. THE 2010 MODEL UPPER TETHER STRAP IS 52029441-AA. IF YOU PUT THESE TWO PARTS SIDE BY SIDE THE MOUNTING OF THE BRACKETS APPEAR TO BE THE SAME AS FAR AS MOUNTING IS CONCERNED IN THE VEHICLE. THE BRACKET FOR THE 2004 MODEL APPEARS TO BE SHORTER IN LENGTH THAN THE 2010 MODEL BUT THE OVERALL LENGTH OF THE PARTS ARE ABOUT THE SAME. THE WEBBING MATERIAL ON THE 2010 MODEL IS MADE OF A HEAVIER QUALITY (COARSE THREAD) WEBBING MATERIAL AND THE 2004 MODEL HAS A WEBBING MATERIAL (FINE THREAD) SIMILAR TO STANDARD SEAT BELT MATERIAL. COMPLAINT BEYOND 2000 CHARACTERS. 02/09/11

• Hydraulic2

  1 involved a crash

  • Filed Dec 2010 · Also filed under Service Brakes

    TL*THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO DECELERATE, THE VEHICLE WOULD NOT STOP AND THE CONTACT CRASHED INTO THE BACK OF ANOTHER VEHICLE. NO ONE WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,800. THE VIN WAS UNAVAILABLE.

  • Filed Aug 2010 · Also filed under Service Brakes

    TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED WHEN DEPRESSING THE BRAKES, THE REAR BREAKS FAILED TO ENGAGE LEAVING ONLY THE FRONT BRAKES TO OPERATE. THE FRONT BRAKES LOCKED WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL. IN ADDITION, WHEN FOUR-WHEEL DRIVE WAS ENGAGED, THERE WAS AN ABNORMAL NOISE FROM THE FRONT WHEELS. THE CONTACT EXPERIENCED THE FAILURE SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS. THE DEALER WAS NEVER ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 8,800.

• Forward Collision Avoidance1

  • Filed Jan 2025 · Also filed under Electrical System

    Ignition,key fob will not correctly start engine. Engine dies going down the road , will not stay running after you start engine it just dies and kicks the key fob out to the floor. Trying to retrieve the fob and restarting the engine, and not crashing is a serious problem. Have nearly been in major crashes because of this .

• Air1

  • Filed Nov 2022 · Also filed under Service Brakes, Traction Control System

    The contact owns a 2010 Ram 1500. The contact stated while driving 40 MPH, there was an abnormal sound coming from the vehicle. The contact stated that the ESP, traction control, and ABS warning light illuminated. The vehicle was taken to the dealer and the tire pressure pump was replaced but the failure reoccurred. The vehicle was taken to the dealer, and they stated that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the part was no longer available. The failure mileage was 108,000.

• Diesel1

  • Filed Jun 2015 · Also filed under Engine And Engine Cooling, Fuel System

    TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. . .. .UPDATED 07/21/15 *BF THE CONSUMER STATED THIS IS NOT HER NAME OR COMPLAINT AND TO REMOVE HER NAME. UPDATED 07/28/15*JB

• Back Over Prevention1

  1 involved a crash

  • Filed Jan 2015 · Also filed under Structure

    THE REAR BACK UP SENSORS STARTS TO WORK VERY LATE. WHEN I PUT MY TRUCK IN REVERSE (LEAVING MY CHILD AT SCHOOL) I WENT ABOUT 10FT WHEN I HIT A LIGHTNING POLE IT START TO WORK WHEN THE POLE WAS ABOUT 1 FT AND I CANT BRAKE. THANK GOD THE RESULT MY CHROME BUMPER WAS DAMAGED I THOUGHT IT WAS A CHILD. RECENTLY I PUT THE TRUCK ENTERING IN REVERSE TO MY GARAGE AND THE WALL WAS ABOUT 1 FT AND THE SENSOR INDICATES 3 FT. (3 LINES) IN THE DASH MONITOR. THANKS. OTHER THAN SINCE NEW THE TRUCK WORKS PERFECT! BUT I THINK ITS A VERY IMPORTANT ISSUE. THANKS AGAIN. *TR

• Trailer Hitches1

  • Filed May 2014

    TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE SHE ATTEMPTED TO HITCH A TRAILER AND DISCOVERED THAT THE RECEIVING HITCH BOLD WAS FRACTURED. THE CONTACT REPLACED THE HITCH BOLD AND THE BOLT DID NOT SECURE THE AREA CAUSING THE BOLT HOLE TO EXPAND. THE HITCH HAD TO BE WELDED TO THE VEHICLE BUT THE TRAILER MOVED WHILE HAULING AND THE WELDING MAY FRACTURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 64,000.

• Equipment1

  • Filed Jan 2011 · Also filed under Tires

    ON THREE SEPARATE OCCASIONS HAVE SUFFERED TIRE FAILURE AT SPEED GREATER THAN 50 MPH. VEHICLE BROUGHT TO TIRE CENTER EACH TIME. PROBLEM DIAGNOSED AS TPS FAILURE. TIRE DEALER STATED THAT THE TIRE PRESSURE SENSORS WERE CORRODED AND LEAD TO FAILURE. TOOK VEHICLE TO DEALER, DEALER STATED THIS IS A RECOGNIZED AND COMMON PROBLEM, IF FACT THE DEALER PARTS DEPARTMENT HAD RUN OUT OF SENSORS. MADE COMPLAINT TO DEALER MANAGEMENT WHO STATED THAT DODGE WOULD NOT RECOGNIZE AS A DEFECT DESPITE NUMEROUS FAILURES AND THAT THE REPAIR COSTS WERE TO BE BORN BY THE VEHICLE OWNER. *TR

• Latches/Locks/Linkages1

  • Filed Aug 2010 · Also filed under Structure

    MECHANISIMS THAT HOLD ALL FOUR DOORS OPEN IN THE HALF AND FULL POSITION ON MY 2010 DODGE RAM CREW CAB TRUCK DO NOT HOLD DOOR SECURE ENOUGH TO PREVENT ACCIDENTAL UNWANTED CLOSING OF DOOR WHICH IN TURN STRIKES PERSON WHILE ENTERING/EXITING VEHICLE. WHILE SERIOUS INJURY HAS NOT OCCURRED YET, IT'S ONLY A MATTER OF TIME BEFORE IT DOES. I AM ESPECIALLY CONCERNED FOR HAND, FINGER, OR HEAD TYPE INJURIES WITH CHILDREN AND EVEN ADULTS NOT AWARE OF THIS CONDITION WHEN ENTERING OR EXITING MY VEHICLE. EVEN THOUGH I AM VERY AWARE OF THIS SITUATION I COULD ALSO GET HIT BY A DOOR UNEXPECTEDLY. MY DEALER FEELS, AND I AGREE, PROBLEM DOES NOT APPEAR TO BE RESULT OF DEFECTIVE MANUFACTURING OR IMPROPER INSTALLATION BUT RATHER IMPROPERLY DESIGNED PARTS. REPLACEMENT OF AFFECTED PARTS IN LIKE KIND WOULD ONLY RESULT IN SAME PROBLEM. RE-DESIGNED PARTS SUCH AS STRONGER COMPRESSION SPRING AND/OR INCREASED DEPTH OF SCALLOPS IN HOLDING BARS ARE NECESSARY TO MORE FIRMLY HOLD DOORS ON THEIR DETENT UNTIL OCCUPANT DESIRES TO CLOSE DOOR WITH HIS OR HER HAND. *TR

• Electric1

  • Filed Jun 2010 · Also filed under Service Brakes

    2010 DODGE RAM HD DIESEL E/W NEW INTEGRATED TRAILER BRAKE CONTROLLER. NEW BRAKE CONTROLLER FAILURE. THE BRAKE CONTROLLER FAILURE DISCONNECTED 3 TIMES GOING DOWN A STEEP GRADE. ALSO THERE WAS VERY LITTLE BRAKE PRESSURE COMING FROM THE INTEGRATED BRAKE CONTROLLER. FAXED ALL OF THE INFORMATION TO DEALER AND THEY SAID THEIR TECH WAS BUSY AND DID NOT HAVE TIME TO CALL DODGE TO SEE IF THERE IS AN ONGOING PROBLEM WITH THE NEW CONTROLLER. DEALER IS RIO VISTA DODGE, LOCATION RIO VISTA, CA. I FEEL DEALER SHOULD HAVE LOOKED AT THIS PROBLEM BECAUSE IT IS A SAFETY ISSUE. *TR

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings differ by cab style and 2WD/4WD, so check the row that matches the truck. Source: nhtsa.gov/ratings.