2013 GMC Sierra 1500

Price & value

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Owner's manual

Get the free official owner's manual from GMC's manuals and guides page. Choose 2013 Sierra 1500. It covers maintenance schedules, fluids, towing limits and warning lights. Older years may not be listed online.

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21V054000

  General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant.

  Read more: details, risk and fix

  General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at [phone removed]; Cadillac customer service at [phone removed]; and GMC customer service at [phone removed]. GM's number for this recall is N212328800.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21V053000

  General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S.

  Read more: details, risk and fix

  General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at [phone removed]; Chevrolet customer service at [phone removed]; and GMC customer service at [phone removed]. GM's number for this recall is N212328790.

• Equipment

  Apr 2018 · #18V267000

  General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers.

  Read more: details, risk and fix

  General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

  Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at [phone removed], GMC customer service at [phone removed], and Isuzu customer service at [phone removed]. GM's number for this recall is 18146.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Unknown or Other54

  • Filed Sep 2024

    The frame on my 2013 GMC Sierra has a considerable amount of rust & corrosion on it, to the point of being a safety concern because it's actually rusted through to where there are holes rusted through the frame!!

  • Filed Sep 2024

    I found out that the frame was rusted through beside the gas tank and was told there was a memo put out to the dealers that there was a problem with the frames not being coated properly and if the customer notice it they were to repair it. My truck was service regularly and undercoated regularly by the dealer the body is rust free but I am being told the frame is on safe and can't be repaired and GM will not make it right even though they knew there was a problem. I pull a travel trailer and if the frame was to break in half I am sure someone would be seriously hurt or killed.

  • Filed Aug 2024 · Also filed under Suspension

    I hit a bump and both rear shock mounts blew off the rear cross member because the frame is rusted out despite having rust protection. It is available for inspection. The truck then began bouncing wildly. Meanwhile the underside of the bed isn't rusted at all, not one speck. It just seems weird to me, reminds me of the Toyota frame problems from a while back. It has not been inspected by a mechanic or insurance, my insurance company didn't seem to care in the slightest. I have had traction control and abs warnings on for a while but my mechanic said that was a faulty tire sensor.

  • Filed Aug 2022

    The dash has cracked in multiple places.

  • Filed Jul 2022 · Also filed under Air Bags

    During a Takata Air bag recall repair GMC Warsaw, IN broke my dash and now refuses to fix the problem.

  • Showing the 5 most recent of 54.
• Air Bags47

  5 involved a crash · 1 involved a fire

  • Filed Jul 2023

    The contact owns a 2013 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags). The contact took the vehicle to the local dealer and had the recall repair performed February 25, 2021. The contact stated the air bag warning light had since illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.

  • Filed Jan 2023 · Also filed under Seat Belts

    The contact owns a 2013 GMC Sierra 1500. The contact stated that while her son was driving approximately 70 MPH, the driver’s and passenger’s side air bags inadvertently deployed, causing the seat belts lock into place. The vehicle was taken to the dealer and the contact was informed that there was no recall on the VIN for the failure. The manufacturer was made aware of the failure and scheduled an inspection however, the results were not made available. The vehicle was not repaired. The failure mileage was unknown.

  • Filed Jul 2022 · Also filed under Unknown or Other

    During a Takata Air bag recall repair GMC Warsaw, IN broke my dash and now refuses to fix the problem.

  • Filed Jul 2022

    Unknown. There is a recall on this vehicle according to this website and the manufacturer has never contacted us about it.

  • Filed Jul 2022

    Takata recall. The contact owns a 2013 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  • Showing the 5 most recent of 47.
• Structure30

  • Filed Oct 2025

    The contact owns a 2013 GMC Sierra 1500. The contact stated that while having the vehicle inspected, the vehicle failed inspection due to the rear subframe being detached from rust. The contact stated that the failure was related to Technical Service Bulletin: 19-NA-255. The contact used the undercarriage wash due to residing in a snow and salt State. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 75,000. The VIN was not available.

  • Filed Jul 2025

    DURING AN OIL CHANGE IN MAY I WAS INFORMED THAT MY FRAME WAS EXTREMELY ROTTED AND WAS IN JEOPARDY OF CRACKING IN HALF . THE FURTHER I DIG INTO THIS, I'M FINDING THAT GM IS AWARE OF THIS ISSUE. THE VEHICLE IS AVAILABLE FOR INSPECTION.

  • Filed Nov 2024

    Roof rust at the windshield on a perfect condition vehicle. Paint is excellent on rest of vehicle. No damage or accidents and properly maintained. Premature rust is now visible at the roof of the of the vehicle. Soon could rot and allow water into cab of vehicle.

  • Filed Dec 2023 · Also filed under Suspension

    Rear half of Frame Crossmembers rotted away between the Frame rails. Took vehicle in for routine safety inspection, and the mechanic determined that the cross members to which the rear shocks and the Gas tank were attached had both broken free from the frame rails due to rust. The entire back end of the vehicle is suspended from the frame with only the leaf spring mounts. This rust is excessive and far exceeds the rust on other points on the frame and undercarriage of the vehicle.

  • Filed Oct 2023

    I’ve only had the truck for 1 years and the frame is so deteriorated and rusted. My frame is now cracked/damaged. I’ve read up on the same manufacturer/trucks and it seems like an ongoing problem.

  • Showing the 5 most recent of 30.
• Electrical System12

  1 involved a crash · 1 involved a fire

  • Filed Sep 2022 · Also filed under Power Train

    The fuse box fails to give power to the vehicle causing it to stall at any given moment which can cause an accident or even death if it’s struck in traffic by another vehicle or loss of control because of no power to steer your vehicle

  • Filed Feb 2021 · Also filed under Air Bags, Unknown or Other

    THE DASHBOARD HAS CRACKED IN SEVERAL PLACES, AND I BELIEVE, IT IS GOING TO EFFECT THE AIR BAG SYSTEM AND DASHBOARD WIRING, WHICH COULD LEAD TO THE PASSENGER AIR BAG NOT DEPLOYING OR ENGINE STALLING AT SPEED BECAUSE OF PIECES OF DASH FALLING INTO THE WIRES.

  • Filed Jan 2021 · Also filed under Lane Departure, Forward Collision Avoidance

    I WENT AND GOT AN ALIGNMENT,A DAY AFTER THE STABILITRAK AND TRACTION CONTROL MESSAGE CAME ON. I WENT BACK TO SEE IF IT COULD BE FIX IT AND WAS TOLD IT DIDN'T COME ON WHEN THEY TEST DROVE IT. THE SAME DAY IT CAME ON AGAIN, SO I WENT TO A GMC DEALERSHIP. I WAS TOLD MY STEERING WHEEL POS SENSOR IS BAD. I WAS IN MOTION ON A CITY STREET,GOING AND COMING FROM WORK(HAPPENS IN SAME EXACT SPOT ON THE STREET(S).THIS IS MY ONLY FORM OF TRANSPORTATION AND WHAT I NEED TO DO.

  • Filed May 2018

    I PURCHASED MY 2013 GMC SIERRA 1500 SLE EXT CAB BRAND NEW. I HAVE HAD TO REPLACE THE DRIVERS SIDE MASTER WINDOW SWITCH DUE TO FAILURE,REPLACED UNDER WARRANTY. I NOW HAVE TO REPLACE THE SWITCH AGAIN AS IT HAS FAILED. I JUST SAW A NHTSA RECALL ID NUMBER :18V295 MANUFACTURER :GENERAL MOTORS LLC SUBJECT :LIQUID MAY LEAK INTO POWER WINDOW SWITCH MAKEMODELMODEL YEARS CHEVROLETEXPRESS2014-2017 GMCSAVANA2014-2017 . I BELIEVE THERE IS A SERIOUS ISSUE WITH THE SWITCHES IN MY MODEL TRUCK AAND IT SHOULD BE CHECKED OUT. I HAVE OWNED MANY VEHICLES AND NEVER HAVE I HAD TO REPLACE A MASTER WINDOW SWITCH 3 TIMES, THERE IS A PROBLEM WITH THESE SWITCHES.THE REAR PASSENGER WINDOW WORKED INTERMITTENTLY , THEN THE REAR DRIVERS SIDE ALSO WORKED INTERMITENLY, NOW ALL 4 WINDOWS WORK INTERMITTENTLY.

  • Filed Apr 2018

    AROUND 50K THE SIDE DETECTION WARNING SYSTEM AND PARK ASSIST QUIT WORKING. UPON TAKING IT IN FOR REPAIRS WE FIND THAT THIS IS A MAJOR PROBLEM FOR THIS VEHICLE, AND REPLACEMENT PARTS ARE AT A SHORTAGE..DUE TO HIGH VOLUME OF REPAIRS. WE CALLED GM CUSTOMER CARE AND THEY STATE THERE IS NO RECALL AND OUR REPAIR WILL BE OVER $1000 TO FIX THIS PROBLEM. WE FEEL THIS IS UNFAIR PRACTICE SINCE THEY ARE AWARE THEY HAVE THIS PROBLEM.

  • Showing the 5 most recent of 12.
• Engine11

  • Filed Sep 2025

    On 9-12-25 I was pulling a utility trailer when I went to back it in the driveway my 2013 gmc 1500 5.3 stalled . I restarted it only to have a lifter claddering !!!! I checked the oil it was good ! Oil pressure was good not over heating . It is just the lifter!!!!!! After doing some investigating I found that this is a common problem with GM's 5.3 with the AFM system!!! Companies should be held accountable for fraudulent designs!!! This is Not the first time for GM screwing consumers!!! GM had a similar situation back in the 70s and 80s Cadillac!!!! I bought this truck from a GM Dealer with 67000 miles only drove it in 1 winter it now has 149900 miles!!!! 5 years !!! Change oil and filter every 3000-4000 miles ,use Mobile 5w- 30w !!!! I feel a recall should be made to hold GM Accountable for what they new was a problem but produced and Screwed consumers to make SALES !!!!!!!!!!!!! Ask any quality Repair facility that works on GM'S or Even Auto Parts personal. When it stalled it left me in the middle of the Road with traffic!!! Even if it did start right back up !! Clacking!! The cost is unbearable!!!!!!

  • Filed Oct 2023

    The contact owns a 2013 GMC Sierra. The contact stated that on several occasions while driving at various speeds, the vehicle lost power. The check engine warning light was illuminated. The vehicle veered to the side of the road and was restarted. The vehicle was taken to a dealer multiple times where the failure was not able to be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.

  • Filed Oct 2023

    The contact owns a 2013 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, while making a left turn, the accelerator pedal was depressed and there was a ticking sound coming from under the hood of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

  • Filed Mar 2023

    Defective springs for lifters, the fuel management lifter springs have broken. The engine is missing and will barely idling.

  • Filed Mar 2023

    The contact owns a 2013 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, he heard a rattling sound coming from the hood. The check engine warning light was illuminated; however, the vehicle was taken to an independent mechanic where it was diagnosed with faulty piston rings. The contact was informed that the engine needed to be replaced. The contact then stated that the instrument panel light was deactivated. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 163,000.

  • Showing the 5 most recent of 11.
• Suspension10

  • Filed Dec 2025

    Failure of frame on left side of vehicle between frame rail and fuel tank. For a approx 10 year old vehicle that is garaged and does not drive in inclement weather this SHOULD NOT be happening.

  • Filed Aug 2024 · Also filed under Unknown or Other

    I hit a bump and both rear shock mounts blew off the rear cross member because the frame is rusted out despite having rust protection. It is available for inspection. The truck then began bouncing wildly. Meanwhile the underside of the bed isn't rusted at all, not one speck. It just seems weird to me, reminds me of the Toyota frame problems from a while back. It has not been inspected by a mechanic or insurance, my insurance company didn't seem to care in the slightest. I have had traction control and abs warnings on for a while but my mechanic said that was a faulty tire sensor.

  • Filed Dec 2023 · Also filed under Structure

    Rear half of Frame Crossmembers rotted away between the Frame rails. Took vehicle in for routine safety inspection, and the mechanic determined that the cross members to which the rear shocks and the Gas tank were attached had both broken free from the frame rails due to rust. The entire back end of the vehicle is suspended from the frame with only the leaf spring mounts. This rust is excessive and far exceeds the rust on other points on the frame and undercarriage of the vehicle.

  • Filed Jun 2023

    I have been told by an independent Maine state inspection company that my left front frame rail has perforating corrosion and will not pass inspection. I have not had GMC inspect this yet but I do not think they will repair it. This truck is 10 years old and only has 59,000 miles on it. It looks like new (except for some rear bumper damage) It is unusable now and I'm afraid the left front suspension will collapse. This is completely unacceptable. Please help, Thank you.

  • Filed Apr 2023 · Also filed under Structure

    The contact owns a 2013 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the contact was alerted by another motorist that the spare tire had lowered underneath the vehicle. After stopping to inspect the vehicle, it was discovered that the rear cross members had corroded, causing the spare tire to become unsecured underneath the vehicle. Additionally, while driving over bumps in the roadway, the vehicle became unstable due to the corroded rear suspension. The vehicle was taken to the local mechanic who diagnosed that the rear sub frame needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was approximately 90,000.

  • Showing the 5 most recent of 10.
• Power Train8

  • Filed Jun 2024

    Frame rust on left rail at fuel tank . The truck was a 47 thousand dollar truck bought new 1 owner 11 years old frame has holes when is gm going to be held accountable. Toyota had frame recalls for this same issue .25 year + gm owner can't see me buying another gm product

  • Filed Sep 2022 · Also filed under Electrical System

    The fuse box fails to give power to the vehicle causing it to stall at any given moment which can cause an accident or even death if it’s struck in traffic by another vehicle or loss of control because of no power to steer your vehicle

  • Filed Apr 2020

    TRUCK HAS A VIBRATION IN BACK END WHEN YOU REACH 50 MILES PER HOUR DEALER CLAIM THEY NEED TO REBUILD REAR DIFFERENTIAL COST $3300.00 TRUCK IS ONLY 7 YEARS OLD ONE OWNER

  • Filed Sep 2014

    INITIALLY I FELT THE PROBLEM AS A SLIGHT "MISSING" IN THE ENGINE UNDER VERY LIGHT ACCELERATION BETWEEN 40 MPH AND 55MPH AND MORE PRONOUNCED UNDER CONSTANT THROTTLE GOING UP GRADES ON THE HIGHWAY AT A SPEED OF ~55 MPH (1400-1500 RPM). THE VEHICLE SEEMED TO BE "LUGGING", AND THEN THE RPM WOULD INCREASE BY ~20% IMMEDIATELY FOR A SHORT DISTANCE AND THEN DROP BACK (ALL AT CONSTANT THROTTLE) TO 1400-1500 RPM. WHEN DRIVING ON THE HIGHWAY IN CRUISE CONTROL AT 60 MPH AND GOING UP A GRADE, THE VEHICLE WOULD SHOW SIGNS OF "STRAINING" AND IMMEDIATELY INCREASE IN THE RPM BY ABOUT 20% WITH AN ATTENDANT ACCELERATION. THEN THE RPM WOULD INCREASE INSTANTLY BY ABOUT 1000 RPM AND THE VEHICLE ACCELERATES RAPIDLY UNTIL I ENGAGE THE BRAKES. MY DEALER OBSERVED THE SAME CHARACTERISTICS AND DETERMINED THAT IT WAS A TORQUE CONVERTER PROBLEM AND ON 07/25/2014 THEY INSTALLED A NEW TORQUE CONVERTER, WHICH PROVED TO HAVE NO EFFECT ON THE PROBLEM. I WAS INFORMED BY THE SERVICE MANAGER THAT GMC TECHNICAL SERVICES INFORMED HIM OF A SERVICE BULLETIN (#PIP4681D: RANDOM BUMP CHUGGLE OR FISHBITE SENSATION WHILE CRUISING AT APPROXIMATELY 1,300 RPM- OCTOBER 31, 2013) THAT ADDRESSED THE PROBLEM, AND FURTHERMORE NO FURTHER CORRECTIVE ACTION COULD BE TAKEN. ON AUGUST 6,,2014 I WAS DRIVING AT CONSTANT SPEED OF 60 MPH ON A MAJOR HIGHWAY IN "CRUISE CONTROL" AND MODERATE TRAFFIC. WHILE GOING UP A LONG GRADE FOLLOWING ANOTHER VEHICLE AT A SAFE SPEED, MY VEHICLE IMMEDIATELY JUMPED ~400 RPM AND THEN ABRUPTLY CHANGED TO A LOWER GEAR AND ACCELERATED SUDDENLY PUTTING ME AT RISK OF COLLIDING WITH THE VEHICLE AHEAD OF ME. I QUICKLY APPLIED BRAKES AND WAS ABLE TO AVOID AN ACCIDENT. I IMMEDIATELY CONTACTED GMC CUSTOMER SERVICES WHO OPENED A CASE NUMBER ([XXX]) AND ASSIGNED A REP. TO MY CASE. I HAVE SUBSEQUENTLY BEEN INFORMED OF THE GMC COMPANY LINE--"THE VEHICLE IS OPERATING AS DESIGNED", "LIVE WITH IT"!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Filed Mar 2014

    HELLO, THE DATE AND MILEAGE ABOVE IS NOT ACTUAL DATE OF FIRST INCIDENT, BUT IS THE FIRST TIME I TOOK IT IN FOR THE FIRST OIL CHANGE AND VEHICLE INSPECTION WHICH ALSO WAS THE FIRST TIME I COMPLAINED TO THE DEALERSHIP ABOUT THE ISSUE. MY TRANSMISSION SLIPS BETWEEN 2ND AND 3RD GEAR AT LEAST 4 TIMES A MONTH. THE DEALER TOLD ME THAT IF I CANT PROVE IT OR IF IT DOESN'T DO IT WHEN THEY DRIVE IT THEN THEY CANT PERFORM A DIAGNOSTIC TEST TO FIX THE PROBLEM. THE SELLER WHO SOLD ME THE VEHICLE CALLED ME TWICE TO SEE HOW IM ENJOYING MY TRUCK AND I COMPLAINED TO HIM BOTH TIMES ABOUT THE ISSUE AND HE TOLD ME THE SAME THING ABOUT MY ISSUE. I EVEN LEFT VOICEMAILS TO HIM ABOUT IT AND HE NEVER RETURNED MY CALLS UNTIL I MADE A YEAR (3/16/14) OWNING MY TRUCK AND CLAIMS HE DON'T REMEMBER ME TELLING HIM THIS THE FIRST TIME. IM A STRONG GM FAN BUT I FEEL IM NOT BEING HELPED WITH MY ISSUE AND ITS ANNOYING THAT I HAVE TO DRIVE MY TRUCK CAUTIOUS GUESSING WILL IT SLIP THIS TIME OR WILL IT SLIP NEXT TIME? IF ITS PROFESSIONAL GRADE THEN WHY AM I HAVING THIS PROBLEM? I USE MY TRUCK FOR FAMILY VACATIONS AND I KNOW ANYONE WITH THE SAME PROBLEM WOULD NOT DRIVE THIS TRUCK FAR AWAY FROM HOME WITH THIS ISSUE. IT DOES IT WHEN IT WANTS TO BUT ITS JUST FUNNY HOW IM TRYING TO FIGURE OUT WHEN IT WILL DO IT AGAIN. I GET ALL THESE EMAILS ASKING ME TO RATE THE DEALERSHIP 5 STARS AND TO RATE THE TRUCK BUT I CANT EVEN GET MY TRUCK CHECKED OUT. THEN THEY TELL ME THEY WONT GIVE ME A RENTAL WHICH I WOULD NEED ANOTHER TRUCK AS A RENTAL. THIS IS SAD I SPEND 30 GRAND ON A TRUCK I CANT GET WORKED ON UNLESS I HAVE PROOF. *TR

  • Showing the 5 most recent of 8.
• Service Brakes6

  2 involved a crash · 1 involved a fire

  • Filed Apr 2020

    AT APPROXIMATELY 25 MPH BRAKING THE ABS ACTIVATES IN A NON EMERGENCY STOP AND THE BRAKES DO NOT WORK WELL, VEHICLE CONTINUES TO MOVE.

  • Filed Sep 2016

    ODOMETER 35,590 MILES, TRUCK FLUID LEAKED AT THE REAR WHEEL AND THE BRAKES ON SIDE CAUGHT FIRE. FRONT BRAKES WERE AT 6MM AND REAR BRAKES WERE AT 1MM. I WAS DRIVING ON THE HIGHWAY. THE BRAKES HAVE BEEN CHANGED 8 TIMES SINCE I BOUGHT THE TRUCK (EVERY 7,000 - 12,000 MILES). METAL TO METAL WITH ROTORS BEING REPLACED.

  • Filed Dec 2014

    I OWN A 2013 GMC SIERRA 4WD CREW CAB THAT IS HAVING BRAKING PROBLEMS. I PURCHASED THE VEHICLE ON 05/29/2013 NEW FROM BILL SMITH BUICK-GMC INC. LOCATED IN CULLMAN, AL AS A NEW VEHICLE AND AT THE TIME OF PURCHASE IT HAD 7173 MILES ON IT AS STATED ON THE ODOMETER DISCLOSURE STATEMENT. THE VEHICLE CURRENTLY HAS 41585 MILES ON IT THAT INDICATED I HAVE DRIVEN THE VEHICLE 36412 MILES. I HAVE HAD TWO INCIDENTS WITH THE BRAKES WHERE THE VEHICLE FAILED TO STOP WITH THE BRAKES FULLY APPLIED. THE FIRST TIME WAS WHEN THE VEHICLE HAD APPROXIMATELY 15000 MILES ON IT. THE SECOND TIME OCCURRED THIS PAST THURSDAY, DECEMBER 18, 2014 WHEN I APPLIED THE BRAKES AT 25 MPH AND THE CAR JUST CONTINUED TO ROLL UP HILL UNTIL I HIT A CAR IN FRONT OF ME. THERE WAS NO DAMAGE TO THE OLDER BUICK LASABER REAR END OR BUMPER BUT MY FRONT BUMPER WAS PUSHED IN ABOUT 2 INCHES. IF I HAD BEEN ON THE LEVEL OR WAS GOING ABOVE 25 MPH I SUSPECT THERE WOULD HAVE BEEN SUBSTANTIAL DAMAGE TO BOTH VEHICLES. WHAT?S HAPPENING IS WHEN THE BRAKE IS APPLIED THE CAR STARTS TO SHUDDER AND SOUNDS LIKE YOUR BANGING ON A TIN CAN. WHEN THAT HAPPENS THE TRUCK IS NOT STOPPING OR SLOWING AT ALL AND THE BRAKE PEDAL IS AS FAR DOWN AS IT CAN GO. PUMPING THE BRAKE WILL CAUSE THE BRAKES TO RECOVER AND THE VEHICLE WILL STOP. THIS PROBLEM HAS NOT BEEN A CONSISTENT ISSUE. THIS LAST THURSDAY IS THE FIRST TIME I COULDN?T STOP IN 26000 MILES. BACK WHEN THE VEHICLE HAD 15000 MILES ON IT THE SAME THING OCCURRED. WHILE DRIVING THE VEHICLE TO WORK THIS MORNING AFTER PICKING IT UP FROM THE GMC DEALERSHIP THAT SAID THERE WAS NOTHING WRONG IT HAPPENED AGAIN. THIS WAS AFTER MAKING SEVERAL STOPS ON HWY 280 IN BIRMINGHAM, AL. THIS TIME I RAN THE RED LIGHT WITH NO CONSEQUENCES BUT MY LUCK WILL NOT CONTINUE. *TR

  • Filed Apr 2014 · Also filed under Air Bags

    ON APRIL 7, 2014, I WAS INVOLVED IN CAR ACCIDENT. MY VEHICLE WAS TRAVELING ON THE HIGHWAY THROUGH A SOLID GREEN LIGHT WHEN THE OTHER THE VEHICLE MAKING A LEFT TURN TRIED TO SPEED UP TO GET PASS. I SAW THE OTHER THE VEHICLE AND PRESS THE BRAKES HARD BUT THE TRUCK SLID AND HIT THE OTHER VEHICLE. I WAS GREAT IMPACT AND I WAS SHOCKED THAT OUR AIR BAGS DIDN'T DEPLOY. I'M VERY CONCERN THAT MY EQUIPMENT ARE NOT WORKING PROPERLY....PLEASE ASSIST ME IN MATTER. *TR

  • Filed Mar 2014

    SEVERE STEERING WHEEL VIBRATION WHEN BRAKING AT 40 PLUS MPH. *TR

  • Showing the 5 most recent of 6.
• Steering5

  • Filed Mar 2016

    TL* THE CONTACT OWNS A 2013 GMC SIERRA. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY LOOSE. WHEN DRIVING OVER BUMPS IN THE ROAD, THERE WAS AN ABNORMAL NOISE HEARD FROM THE STEERING COLUMN TO THE STEERING WHEEL. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V339000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 05/03/16*LJ THE LOCAL REPAIR SHOP, FOUND TWO SPLINE SHAFTS IN THE STEERING COLUMN WORN. THE REPAIRS WERE DONE AT NO CHARGE. UPDATED 05/05/16.*JB

  • Filed May 2015

    THE STEERING ON THE PICKUP TRUCK STICKS, LOCKS UP FOR A MOMENT THEN FREES ITSELF. I HAVE BEEN HAVING ON AND OFF ISSUES SINCE BUT THE DEALERSHIP IS ALREADY TRYING TO GET OUT OF ANY RESPONSIBILITY ALREADY STATING THIS IS OUT OF WARRANTY AT THIS DATE. SALT LAKE VALLEY GMC HAS BEEN AWARE OF THE ISSUE SINCE DAY ONE. THIS HAS BECOME A SAFTEY ISSUE, THE VEHICLE IN QUESTION IS NOT SAFE TO DRIVE AT THIS TIME AND I AM LEFT HOLDING THE BAG FOR A MYSTERY THEY CANNOT SOLVE (OR GM IS COVERING UP YET ANOTHER PROBLEM) NOTE THIS TRUCK IS THE DURAMAX 2500.

  • Filed Nov 2014

    I OWN A 2013 GMC SIERRAHD 2500 AND I AM EXPERIENCING POWER STEERING FAILURES. GMC IS REFUSING TO FIX THE PROBLEM BECAUSE THEY CANT FIND IT. GMC ALSO HAS NO PROBLEM PUTTING ME BACK ON THE ROAD IN A DANGEROUS UNSAFE VEHICLE THAT IS STILL UNDER BUMPER TO BUMPER WARRANTY. . THE FIRST EXPERIENCE WAS JUST PULLING INTO A PARKING SPOT. AS I WAS TURNING, ALWAYS TO THE LEFT, INTO THE SPOT THE POWER STEERING FAILED. ALWAYS AFTER A LONG DRIVE THIS OCCURS, TO THE TUNE OF 5 PLUS HOURS. THE POWER LOSS REPEATED ITSELF TWO MORE TIMES THAT FIRST DAY. OCCURRING WHEN I WAS COMING TO A SLOW LEFT TURN UNDER 10 MPH. I TOOK IT TO THE DEALER A COUPLE DAYS LATER AND THEY COULDN'T REPEAT THE PROBLEM SO THEY REFUSED REPAIRS. THE NEXT TIME IT HAPPENED WAS A COUPLE DAYS AGO. THIS TIME IT BEGAN WITH SLOW LEFT TURNS IN A PARKING LOT OR ON DOWNRAMPS FROM HIGHWAYS. HOWEVER THE PROBLEM GAINED INTENSITY AS I THOUGHT I COULD FEEL IT WHILE DRIVING AT HIGH SPEEDS, ALTHOUGH I DIREGUARDED THAT SINCE IT IS HARD TO TELL WHILE DRIVING 65 ON THE HIGHWAY. ONCE I REACHED MY LOCAL BACK, CURVY, MOUNTAIN ROADS, IT FAILED REPEATEDLY. ONE INSTANCE CAUSING ME TO VEER TO THE EDGE OF A SEVERE DROP OFF AND MY TIRES RUNNING OFF THE ROAD. THIS EASILY COULD HAVE BEEN A FATAL MOMENT. AGAIN AFTER A LONG DRIVE, THEY WERE UNABLE TO RECREATE THE PROBLEM. THEY INSPECTED EVERYTHING AND RESEARCHED THE ISSUE. GMC SAID THAT WILL HAPPEN WHEN HITTING THE BRAKES AT A SLOW SPEED. HOWEVER, THE FAILURE HAS NOW OCCURRED WITHOUT BRAKING AND AT A NORMAL SPEED OF ABOUT 30 MPH. GMC REFUSED TO REPLACE ANYTHING AND WOULD NOT COMPENSATE THE DEALER IF THEY DID. THUS GMC PUT ME BACK ON THE ROAD IN A DANGEROUS VEHICLE. THEY SAID THIS WAS NORMAL AND WOULD HAPPEN FROM TIME TO TIME. DESPITE ALL THEIR EXCUSES, I HAD A CONTRADICTION FOR.I DON'T UNDERSTAND WHY IT DIDN'T START TILL NOW AND WHY AM I THE ONLY ONE HAVING THE PROBLEM. *TR

  • Filed Apr 2014

    POWER STEERING GEAR BOX LEAKS OIL OUT OF FRONT ADJUSTMENT NUT SEAL. AFTER THREE REPLACEMENT GEAR BOXES IT STILL CONTINUALLY LEAKS. THE LAST ATTEMPTED FIX BY A GMC DEALER ENDED WITH POWER STEERING SPRAYING ALL OVER EVERYTHING UNDER HOOD INCLUDING EXHAUST WHICH IS A SIGNIFICANT FIRE HAZARD. ALSO, WHEN FLUID LEVEL GETS LOW STEERING IS SIGNIFICANTLY HINDERED. *TR

  • Filed Apr 2014

    I TOOK MY TRUCK IN FOR A GRINDING NOISE THE STEERING RACK WAS MAKING WHEN TURNING AT LOW SPEEDS, THE DEALERSHIP SAID IT WAS A POWER STEERING GEAR, COMMON PROBLEM AND THEY WOULD FIX IT BECAUSE IT WAS UNDER WARRANTY, THEY SOLVED THE PROBLEM. THE ISSUE IS THAT THE RE-MANUFACTURED PART THEY USED LEAKS, TOOK IT BACK A SECOND TIME, THEY SAID IT WAS A BAD SEAL AND THEY WOULD REPLACE THE SEAL. HAD TO TAKE IT IN A THIRD TIME BECAUSE IT LEAKED AGAIN, SO THEY SAID THEY WOULD REPLACE THE RACK AGAIN, COME TO FIND OUT, THE LAST TIME THEY HAD IT THEY REPLACED THE STEERING RACK AGAIN, SO THIS IS THE THIRD STEERING RACK THEY HAVE PUT ON A 2013 TRUCK, AND IT STILL LEAKS, THEY GAME ME A SERVICE BULLETIN THAT SAYS IT IS NORMAL FOR IT TO LEAK FROM THAT AREA AND IT GOES AWAY IN A FEW MONTHS, ALSO THE SERVICE BULLETIN SAYS A DRIP FROM THERE DOES NOT WARRANT A ACTIVE LEAK, I SAY A DRIP ON THE GROUND IS A ACTIVE LEAK. I LIVE IN TEXAS AND BY STATE LAW A VEHICLE CANNOT PASS STATE SAFETY INSPECTION WITH ANY LEAKS ON THE POWER STEERING SYSTEM. HOW DO I KNOW THAT THIS LEAK WILL EVEN GO AWAY? MY TRUCK WON'T EVEN PASS INSPECTION LATER THIS YEAR WHEN I HAVE TO GO BECAUSE OF THIS LEAK. I BELIEVE THIS IS A SAFETY CONCERN, THEY SHOULD NOT BE RE ISSUING SUCH A IMPORTANT PART TO THE STEERING SYSTEM AND IT LEAK, I HAVE FOLLOWED UP WITH GM AND SAID I WANT A BRAND NEW ON PUT ON AND NO LEAKS, IT DIDN'T LEAK WHEN I BOUGHT IT, IT SHOULDN'T LEAK NOW. I HAVE LOST FAITH IN THE RELIABILITY OF THE VEHICLE BECAUSE THEY HAVE REPLACE THE SAME PART THREE TIMES( A KEY PART TO THE STEERING SYSTEM), IT LEAKS, AND ALL THREE TIMES THE PART WAS RE-MANUFACTURED( USED), I HAVE NO IDEA HOW MANY MILES ARE ON THAT PART, THEY SHOULD BE USING BRAND NEW ONES AND NO LEAKS. *TR

• Exterior Lighting4

  • Filed Mar 2018

    TL* THE CONTACT OWNS A 2013 GMC SIERRA 1500. THE CONTACT STATED THAT THE REAR TAIL LIGHTS HAD CONDENSATION AND WATER IN THE LENSES. ADDITIONALLY, THE BULBS BLEW OUT. THE VEHICLE WAS TAKEN TO ED SCHMIDT AUTO GROUP (address removed) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS IN A CRASH BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 8-[phone removed]. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL OR WARRANTY. THE FAILURE MILEAGE WAS 95,000. *TT *TR

  • Filed Oct 2016 · Also filed under Structure, Visibility/Wiper

    TL* THE CONTACT OWNS A 2013 GMC SIERRA 1500. THE CONTACT STATED THAT WATER BECAME TRAPPED IN THE HEADLIGHT ASSEMBLY AND IMPACTED VISIBILITY WHILE DRIVING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,300. UPDATED 01/05/2017*CT

  • Filed Oct 2015

    HEADLIGHTS ARE NOT AS BRIGHT AS MY OLD GM TRUCK. HIGH BEAM EXTENDS THE DISTANCE BUT DOES NOT INCREASE IN BRIGHTNESS. NOT VERY GOOD IN RAINY WEATHER. SEEMS THAT THE HEADLIGHTS ARE NOT EVEN ON. VERY EASY TO "OVERDRIVE" THE HEADLIGHTS.

  • Filed Jan 2015 · Also filed under Vehicle Speed Control

    TL* THE CONTACT OWNS A 2013 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLIGHTS SEIZED AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

• Tires3

  • Filed Sep 2020 · Also filed under Unknown or Other

    A YEAR AGO I BOUGHT 4 NEW HUNCOOK TIRES, 4 MONTHS AGO ONE GOT TREAD SEPARATION SO I REPLACED IT WITH A NEW HUNCOOK. NOW TWO DAYS AGO ANOTHER HUNCOOK TIRE GOT TREAT SEDATION. SO I CAN'T TRUST HUNCOOK AS IT'S TIRES ARE UNSAFE TO DRIVE ON. THE TIRE SIZE IS 265/70/17

  • Filed Jun 2016

    TL* THE CONTACT OWNED A 2013 GMC SIERRA 1500 EQUIPPED WITH GOODYEAR EAGLE LS-2 TIRES, SIZE: P275/55R20. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT DRIVER SIDE TIRE DETACHED FROM THE RIM. THE VEHICLE WAS TOWED TO AN INSURANCE COMPANY'S LOT. THE TIRE WAS NOT REPLACED. THE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED INJURIES TO LEFT ARM AND SHOULDER DUE TO THE AIR BAG FAILURE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22,458.

  • Filed Feb 2015

    FIRST INCIDENT -BFGOODRICH MUD TERRAIN KM2 TIRE TREAD SEPARATED FROM TIRE CAUSING DAMAGE TO RUNNING BOARD ON RIGHT FRONT. WAS ON INTERSTATE GOING ABOUT 55 MPH. SECOND INCIDENT- 1 OF ORIGINAL SET OF 4 IS NOW ON BACK AGAIN ON INTERSTATE GOING APPROXIMATELY 65 MPH TIRE SEPARATED AND CAUSED DAMAGE TO RIGHT FENDER. *TR

• Seats3

  • Filed Oct 2017

    TL* THE CONTACT OWNS A 2013 GMC SIERRA 1500. WHILE PUSHING BACK THE DRIVER'S SEAT, THE BACK OF THE SEAT FELL. THE CONTACT LATER NOTICED A SHARP PIECE OF METAL IN THE BACK OF THE SEAT. THE CONTACT BELIEVED THAT THE LUMBAR SUPPORT IN THE SEAT FAILED. THE VEHICLE WAS TAKEN TO JOHNSON MOTOR COMPANY OF GEORGIA CADILLAC (address removed), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPOKE WITH [name removed] COMPANY OF SOUTH CAROLINA (address removed) AND WAS ADVISED TO SPEAK TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST SINCE THE VEHICLE WAS NOT UNDER WARRANTY OR RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

  • Filed Jan 2017

    3 TIMES IN 5 DAYS MY DRIVER SIDE SEAT HAS JUST COLLAPSED BACK WHILE DRIVING. IT HAS ALMOST CAUSED ME TO CRASH EACH TIME.

  • Filed Oct 2013

    THE HEAD RESTS OF OUR NEW TRUCK (PURCHASED DEC 2012) PROJECT SO FAR FORWARD THAT IT FORCES MY HEAD TO TILT DOWNWARD. THERE IS NO FORWARD/BACK ADJUSTMENT TO THE HEAD REST, AND TURNING THE HEAD REST BACKWARDS TO MAKE IT BEARABLE MEANS IT NO LONGER WILL SERVE WELL TO PREVENT NECK INJURIES IN A CRASH. FOR SHORTER DRIVES, THE FORCED HEAD TILT IS UNCOMFORTABLE, BUT FOR LONGER DRIVES IT CAUSES ENOUGH PAIN THAT I HAD TO SEE A CHIROPRACTOR (AND I'M AN ATHLETIC, HEALTHY PERSON!). THE DEALER AND MANUFACTURER CONTEND IT WORKS AS DESIGNED FOR SAFETY IN A CRASH. BUT IF I CAN'T SIT IN IT FOR NORMAL DRIVING WITHOUT EXPERIENCING NECK/BACK PAIN, HOW "SAFE" IS THAT? I NOTICED THE NEW 2014 GMC 1/2-TON PICKUPS HAVE A HEAD REST WITH A NOTICEABLY LESS ANGULAR DESIGN, INDICATING GMC RECOGNIZED THE HEAD REST DESIGN IN MY 2013 3/4-TON TRUCK IS, AT BEST, A POOR ONE AND, AT WORST, A POTENTIALLY DANGEROUS ONE. IS THERE ANY RECOURSE TO GETTING GMC TO REPLACE MY HEAD RESTS WITH THE NEW DESIGN (OR EVEN AN OLDER ONE, LIKE THE STRAIGHT-UP-AND-DOWN ONES I HAVE IN MY 2003 CHEVY TAHOE)? *TR

• Fuel/Propulsion System3

  • Filed Jan 2016

    TL* THE CONTACT OWNS A 2013 GMC SIERRA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND THE DEALER TO BE DIAGNOSED. THE TECHNICIANS INFORMED THE CONTACT THAT THE DIESEL RELUCTANT TANK ASSEMBLY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.

  • Filed May 2014

    NOTICED BACK DOOR OPEN INDICATED ON PANEL, STEPPED OUT WITH VEHICLE IN DRIVE AT A STOP, THEN ONCE OUTSIDE SLIPPED AND VEHICLE KEPT MOVING, HAD TO JUMP BACK INTO VEHICLE AND APPLY BRAKE TO PUT IT INTO PARK, WHY DOESN'T VEHICLE SHUT DOWN ONCE OFF THE SEAT? RIDING LAWN MOWERS DO! *JS

  • Filed Oct 2012

    UPON LOW SPEED PANIC STOPPING WITH THE FUEL GAUGE READING 3/4 OF A TANK AND BELOW, THERE IS A VIOLENT/NOTICEABLE BUMP. LIKE BEING REARENDED AT LOW SPEED. IT IS A SITUATION THAT GM HAS A BULLETIN OUT ON #PIT5161 OR DOC ID:2851139 FOR THE 2007-2012 CHEV. SILVERADO AND GMC SIERRA P/U WITH THE 34 OR 36 GALLON TANKS. I FEEL THE BRAKES ARE CHALLENGED BY THIS CONDITION, AND EVEN MORE SO ON SLIPPERY, STEEP TERRAIN. *TR

• Seat Belts2

  • Filed Jan 2023 · Also filed under Air Bags

    The contact owns a 2013 GMC Sierra 1500. The contact stated that while her son was driving approximately 70 MPH, the driver’s and passenger’s side air bags inadvertently deployed, causing the seat belts lock into place. The vehicle was taken to the dealer and the contact was informed that there was no recall on the VIN for the failure. The manufacturer was made aware of the failure and scheduled an inspection however, the results were not made available. The vehicle was not repaired. The failure mileage was unknown.

  • Filed Oct 2016

    WE WENT TO FASTEN REAR DRIVER SIDE SEAT BELT AND THE BUCKLE MECHANISM FELL APART WHICH HAS LEFT THE DRIVER SIDE REAR SEAT UNUSABLE. VEHICLE WAS STATIONARY IN A PARKING LOT. PASSENGER HAD TO MOVE INTO THE MIDDLE SEAT TO REMAIN SECURE.

• Electronic Stability Control (esc)2

  • Filed Feb 2022

    The contact owns a 2013 GMC Sierra 1500. The contact stated while driving 55 MPH, there was an abnormal audible ringing inside the vehicle. Additionally, the “Service Trailer Brakes” message was displayed on the instrument panel. The contact pulled over and waited for several minutes before driving to his destination. The contact stated that the failure was intermittent. The contact took the vehicle to an independent mechanic to be diagnosed. The contact was informed that the chassis electronic control module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

  • Filed Jun 2013

    *ISSUE IS WARNING LIGHT AND TONE THAT THE STABILITRAK SYSTEM REQUIRES SERVICING - THIS IS NOT THE STANDARD WARNING LIGHT THAT THE WHEEL TRACTION VARIES* I HAD A 2011 GMC SIERRA WHICH I BROUGHT BACK TO THE DEALERSHIP AND CALLED GMC ABOUT FOR 6 ISSUES WITH THE STABILITRAK WARNING LIGHT. EVEN WITH GMC CORPORATE INVOLVEMENT, ISSUE WAS NOT CORRECTED DESPITE REPLACEMENT OF NUMEROUS SENSORS, ETC. IN ORDER TO AFFORD TO BUY A NEW 2013 VEHICLE, I TRADED THAT TRUCK AND ANOTHER FOR THE ABOVE-NOTED GMC TRUCK AND 2-DAYS AFTER THE PURCHASE THE SAME PROBLEM HAS OCCURRED AT THE VERY SAME SPOT ON MY DRIVE HOME FROM WORK. I CALLED GMC AND NOTIFIED THE DEALERSHIP. THEY CANNOT FIX THE PROBLEM SO I WILL WAIT FOR THREE MORE INSTANCES AND WITH DRIVING A LOANER CAR FOR UP TO 3-WEEKS AT A TIME AND WILL INVOLVE THE LEMON LAW FOR DEFECTS WITHIN THE FIRST YEAR OF OWNERSHIP. OF COURSE THE FEDERAL GOVERNMENT WILL DO NOTHING EXCEPT PROVIDE GMC WITH MORE TAXPAYER-FUNDED BAILOUT MONEY! THERE ARE NUMEROUS COMPLAINTS ONLINE ABOUT DEFECTS WITH THIS COMPLICATED SYSTEM THAT IS SO DEEPLY EMBEDDED IN THE CARS' RUNNING THAT IT CANNOT BE REPAIRED. WHAT DOES IT TAKE FOR YOU TO DO SOMETHING ABOUT THIS CONSUMER RIPOFF???? *TR

• Forward Collision Avoidance2

  • Filed Feb 2021 · Also filed under Engine, Back Over Prevention

    ON OR ABOUT 10-14-2020 I HAD GOT A CALL FROM MY NIECE THAT SHE WAS AT A PARKING LOT AND THE TRUCK DIDN'T WANT TO RUN THE SAME. SHE WAS PASSING A INTERSECTION WHEN SHE HEARD A VERY LOUD POP NOISE AND A VERY SCARY NOISE COMING FROM THE ENGINE. THE NOISE DID SHACK HER SOME BUT WHEN SHE NOTICES THE TRUCK HAD LOST ITS POWER SHE WAS MORE SCARE THAT SHE WAS GOING TO GET HIT BY A OTHER CAR CAME OUT TO BE THE LIFTERS AND CAMSHAFT . WHERE THEY BEEN HAVING CLASS ACTSIONS LAW SUITS WITH GM MOTORS FOR THE SAME PROBLEM WITH OTHER GMC YEAR FROM 2009-2015 5.3 VORTEX ENGINS AND GMC KNEW ABOUT IT BEFORE THE SOLD THE VERY FIRST TRUCK ITS A $10,000.00 DALLORS REPAIR AND WITH THE BANK FINANCE I WILL BE PAYING MORE THEN 25,000.00 AFTER COST AND THIS TRUCK BLUE BOOK ITS AT 15,000.00 LAST TIME I CHECK IT SO ITS NOT WORTH PUTTING SO MUCH MORE MONEY FOR THAT YEAR OF TRUCK. I HAD TRYED TO WORK THINGS OUT WITH THE DEALERSHIP AS WELL WITH GM MOTORS AND HAD NO LUCK OR EVEN A CALL BACK FROM BOTH SIDES. I ASK THAT IF YOU CAN INVESTIGATE THIS MATTER SOME MORE I WILL GLADLY APPRECIATE IT. THANK YOU FOR YOUR TIME.

  • Filed Jan 2021 · Also filed under Electrical System, Lane Departure

    I WENT AND GOT AN ALIGNMENT,A DAY AFTER THE STABILITRAK AND TRACTION CONTROL MESSAGE CAME ON. I WENT BACK TO SEE IF IT COULD BE FIX IT AND WAS TOLD IT DIDN'T COME ON WHEN THEY TEST DROVE IT. THE SAME DAY IT CAME ON AGAIN, SO I WENT TO A GMC DEALERSHIP. I WAS TOLD MY STEERING WHEEL POS SENSOR IS BAD. I WAS IN MOTION ON A CITY STREET,GOING AND COMING FROM WORK(HAPPENS IN SAME EXACT SPOT ON THE STREET(S).THIS IS MY ONLY FORM OF TRANSPORTATION AND WHAT I NEED TO DO.

• Visibility/Wiper2

  • Filed Oct 2016 · Also filed under Exterior Lighting, Structure

    TL* THE CONTACT OWNS A 2013 GMC SIERRA 1500. THE CONTACT STATED THAT WATER BECAME TRAPPED IN THE HEADLIGHT ASSEMBLY AND IMPACTED VISIBILITY WHILE DRIVING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,300. UPDATED 01/05/2017*CT

  • Filed Sep 2013

    TL* THE CONTACT OWNS A 2013 GMC SIERRA. THE CONTACT WAS DRIVING AT VARIOUS SPEEDS AND NOTICED A WIND NOISE COMING FROM THE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM, STATING THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 300.

• Vehicle Speed Control2

  • Filed Jan 2015 · Also filed under Exterior Lighting

    TL* THE CONTACT OWNS A 2013 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLIGHTS SEIZED AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

  • Filed Jul 2013

    TL* THE CONTACT OWNS A 2013 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 70 MPH. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE DEALER DID NOT PERFORM A DIAGNOSTIC TEST. THE DEALER STATED THE DIAGNOSTIC TEST WAS UNNECESSARY. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 3,000. ...UPDATED 08/22/13 *BF THE DEALER WAS UNABLE TO FIND A PROBLEM. UPDATED 08/22/13

• Back Over Prevention1

  • Filed Feb 2021 · Also filed under Engine, Forward Collision Avoidance

    ON OR ABOUT 10-14-2020 I HAD GOT A CALL FROM MY NIECE THAT SHE WAS AT A PARKING LOT AND THE TRUCK DIDN'T WANT TO RUN THE SAME. SHE WAS PASSING A INTERSECTION WHEN SHE HEARD A VERY LOUD POP NOISE AND A VERY SCARY NOISE COMING FROM THE ENGINE. THE NOISE DID SHACK HER SOME BUT WHEN SHE NOTICES THE TRUCK HAD LOST ITS POWER SHE WAS MORE SCARE THAT SHE WAS GOING TO GET HIT BY A OTHER CAR CAME OUT TO BE THE LIFTERS AND CAMSHAFT . WHERE THEY BEEN HAVING CLASS ACTSIONS LAW SUITS WITH GM MOTORS FOR THE SAME PROBLEM WITH OTHER GMC YEAR FROM 2009-2015 5.3 VORTEX ENGINS AND GMC KNEW ABOUT IT BEFORE THE SOLD THE VERY FIRST TRUCK ITS A $10,000.00 DALLORS REPAIR AND WITH THE BANK FINANCE I WILL BE PAYING MORE THEN 25,000.00 AFTER COST AND THIS TRUCK BLUE BOOK ITS AT 15,000.00 LAST TIME I CHECK IT SO ITS NOT WORTH PUTTING SO MUCH MORE MONEY FOR THAT YEAR OF TRUCK. I HAD TRYED TO WORK THINGS OUT WITH THE DEALERSHIP AS WELL WITH GM MOTORS AND HAD NO LUCK OR EVEN A CALL BACK FROM BOTH SIDES. I ASK THAT IF YOU CAN INVESTIGATE THIS MATTER SOME MORE I WILL GLADLY APPRECIATE IT. THANK YOU FOR YOUR TIME.

• Lane Departure1

  • Filed Jan 2021 · Also filed under Electrical System, Forward Collision Avoidance

    I WENT AND GOT AN ALIGNMENT,A DAY AFTER THE STABILITRAK AND TRACTION CONTROL MESSAGE CAME ON. I WENT BACK TO SEE IF IT COULD BE FIX IT AND WAS TOLD IT DIDN'T COME ON WHEN THEY TEST DROVE IT. THE SAME DAY IT CAME ON AGAIN, SO I WENT TO A GMC DEALERSHIP. I WAS TOLD MY STEERING WHEEL POS SENSOR IS BAD. I WAS IN MOTION ON A CITY STREET,GOING AND COMING FROM WORK(HAPPENS IN SAME EXACT SPOT ON THE STREET(S).THIS IS MY ONLY FORM OF TRANSPORTATION AND WHAT I NEED TO DO.

• Wheels1

  • Filed Oct 2018

    TWO OF THE FOUR WHEELS WERE LOSING AIR AND TESTED LOCALLY. IT WAS DETERMINED AIR WAS LEAKING FROM EACH OF THE TWO RIMS IN A SIMILAR LOCATION. NOTE-AIR WAS NOT LEAKING FROM THE TIRE OR THE SEAL BETWEEN THE TIRE BEAD AND RIM. INSTEAD, THE RIM ITSELF APPEARS TO HAVE A LATENT DEFECT CAUSING A SLOW LEAK. I CONTACTED A LOCAL GMC DEALER TO SEE ABOUT WARRANTY COVERAGE OR MANUFACTURE INTEREST IN ASSISTING WITH THIS SAFETY ISSUE. VEHICLE IS OUT OF WARRANTY AND GM WAS WILLING TO PARTICIPATE AT 10% OF NEW REPLACEMENT COST, SEE ATTACHED. TWO OF THE FOUR RIMS WERE TESTED FOR THE DEFECT. BOTH RIMS EXHIBIT THE SAME DEFECT. THAT 1/2 OF THE RIMS ON MY ONE TRUCK ARE LEAKING, IT SUGGESTS A LARGER DEFECT IN THE STANDARD RIMS. I AM CONCERNED ABOUT MOTORIST SAFETY RESULTING FROM DEFECTIVE RIMS.

• Interior Lighting1

  • Filed Nov 2012 · Also filed under Electrical System

    TL* THE CONTACT OWNS A 2013 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE CONTACT HEARD A LOUD SLOSHING NOISE OF FUEL COMING FROM THE FUEL TANK. IMMEDIATELY WHEN THE SOUND EMITTED A VIOLENT AND FORCEFUL MOVEMENT FROM THE EXTERIOR REAR OF THE VEHICLE OCCURRED. THE CONTACT CONTINUED TO DRIVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHICH INFORMED THE CONTACT THAT THE VEHICLE OPERATED NORMALLY. IN ADDITION, THE INSTRUMENT CLUSTER AND RADIO WOULD NOT DIM IN THE NIGHT MODE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150. UPDATED 01/22/13*LJ THE CONSUMER ALSO STATED GM HAS A SERVICE BULLETIN OUT ON THE CONDITION THAT HAS EXISTED SINCE THE 2007 MODEL YEAR. THERE IS ALSO A NIGHT TIME LIGHTING ISSUE WITH THE INABILITY TO DIM FURTHER, THE DASH LIGHTS OR TO TURN THEM OFF COMPLETELY. UPDATED 01/24/13

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings differ by cab style and 2WD/4WD, so check the row that matches the truck. Source: nhtsa.gov/ratings.