2022 Rivian R1T

Price & value

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Owner's manual

Get the free official owner's manual from Rivian's support page. Choose 2022 R1T. It covers maintenance schedules, fluids, towing limits and warning lights. Older years may not be listed online.

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Back Over Prevention:Software

  Sep 2026 · #26V597000

  Rivian Automotive, LLC (Rivian) is recalling certain 2022-2027 R1S, 2022-2026 R1T, and 2027 R2 vehicles.

  Read more: details, risk and fix

  Rivian Automotive, LLC (Rivian) is recalling certain 2022-2027 R1S, 2022-2026 R1T, and 2027 R2 vehicles. The rearview camera image may be obstructed by a notification when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

  Risk: An obstructed rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

  Fix: Rivian has released an over-the-air (OTA) software update, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact Rivian customer service at [phone removed]. Rivian's number for this recall is FSAM-1866. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on November 9, 2026.

• Seat Belts:Critical Fasteners

  Jan 2026 · #26V009000

  Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and 2022-2026 R1S vehicles.

  Read more: details, risk and fix

  Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and 2022-2026 R1S vehicles. The bolts that secure the second-row driver and passenger side seat belt retractor assemblies may be improperly tightened.

  Risk: An improperly secured seat belt retractor may not adequately restrain the seat occupant, increasing the risk of injury during a crash.

  Fix: Rivian will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were mailed March 2, 2026. Owners may contact Rivian customer service at [phone removed]. Rivian's number for this recall is FSAM-1795.

• Suspension:Critical Fasteners

  Jan 2026 · #26V003000

  Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1S and R1T vehicles that previously had service performed.

  Read more: details, risk and fix

  Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1S and R1T vehicles that previously had service performed. The toe link may have been reassembled incorrectly during service procedures performed before March 10, 2025.

  Risk: The toe link joint may separate, increasing the risk of a crash.

  Fix: Rivian will replace the rear toe link bolts, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact Rivian customer service at [phone removed]. Rivian's number for this recall is FSAM-1794. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 24, 2026.

• Seat Belts:Front:Anchorage

  Jun 2025 · #25V370000

  Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and R1S vehicles.

  Read more: details, risk and fix

  Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and R1S vehicles. The D-ring bolts for one or both front seat belt anchorage assemblies may not have been properly installed.

  Risk: An improperly secured seat belt may not restrain an occupant as intended, increasing the risk of injury during a crash.

  Fix: Rivian will inspect and properly secure the seat belt anchorage assemblies as necessary, free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Rivian customer service at [phone removed]. Rivian's number for this recall is FSAM-1681.

• Equipment:Other:Labels

  Jun 2024 · #24V458000

  Rivian Automotive, LLC. (Rivian) is recalling certain 2022-2023 R1S and R1T vehicles.

  Read more: details, risk and fix

  Rivian Automotive, LLC. (Rivian) is recalling certain 2022-2023 R1S and R1T vehicles. The maximum vehicle capacity weight value on the tire placard label is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

  Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

  Fix: Rivian will mail owners a corrected overlay tire placard label, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact Rivian customer service at [phone removed]. Rivian's number for this recall is FSAM-1491.

• Air Bags:Critical Fasteners

  Jun 2024 · #24V408000

  Rivian Automotive, LLC (Rivian) is recalling certain 2022-2024 R1T and R1S vehicles.

  Read more: details, risk and fix

  Rivian Automotive, LLC (Rivian) is recalling certain 2022-2024 R1T and R1S vehicles. The attachment clips on the upper B-pillar and/or C-pillar trim panels may have been damaged during a service procedure.

  Risk: Damaged pillar trim panel clips can result in improper side curtain air bag deployment, increasing the risk of injury during a crash.

  Fix: Rivian will replace the pillar trim panels, free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Rivian customer service at [phone removed]. Rivian's number for this recall is FSAM 1464.

• Vehicle Speed Control:Accelerator Pedal

  Dec 2023 · #23V883000

  Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T and R1S vehicles.

  Read more: details, risk and fix

  Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T and R1S vehicles. The accelerator pedal may not detect when the driver releases the pedal, failing to activate "auto-hold" or "park" as intended.

  Risk: Failure to activate "auto-hold" or "park" can result in unintended vehicle movement, increasing the risk of a crash.

  Fix: Rivian has released an over-the-air (OTA) software update. Rivian will also replace the accelerator pedals, free of charge. Owner notification letters were mailed January 18, 2024. Owners may contact Rivian customer service at [phone removed]. Rivian's number for this recall is FSAM 1342.

• Visibility:Defroster/Defogger/Hvac System

  Nov 2023 · #23V783000

  Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1T and R1S vehicles.

  Read more: details, risk and fix

  Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1T and R1S vehicles. A software update may have deactivated the defroster and defogger system controls.

  Risk: The inability to operate the windshield defrosting and defogging system can decrease the driver's visibility, increasing the risk of a crash.

  Fix: Rivian has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Rivian customer service at [phone removed]. Rivian's number for this recall is FSAM-1331.

• Seat Belts:Front:Retractor

  Feb 2023 · #23V109000

  Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T and R1S vehicles.

  Read more: details, risk and fix

  Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T and R1S vehicles. A faulty automatic locking retractor (ALR) sensor in the front passenger seat belt system may incorrectly report as ON when it is actually OFF, causing the suppression or improper deployment of the air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

  Risk: Failure of the air bag to deploy as intended increases the risk of injury to the front passenger during a crash.

  Fix: Dealers will inspect and replace the front passenger seat belt system components as necessary, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Rivian customer service at [phone removed]. Rivian's number for this recall is FSAM-1166.

• Suspension:Front:Control Arm:Upper Arm

  Oct 2022 · #22V744000

  Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T, R1S, and EDV vehicles.

  Read more: details, risk and fix

  Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T, R1S, and EDV vehicles. The fastener connecting the front upper control arm and steering knuckle may have been improperly tightened.

  Risk: A loose steering knuckle fastener could separate, causing a loss of vehicle control and increasing the risk of a crash.

  Fix: Dealers will inspect and, as necessary, tighten the steering knuckle fastener, free of charge. Owner notification letters were mailed November 11, 2022. Owners may contact Rivian customer service at [phone removed]. Rivian's number for this recall is FSAM 997.

• Seat Belts:Front:Anchorage

  Aug 2022 · #22V641000

  Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T and R1S vehicles.

  Read more: details, risk and fix

  Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T and R1S vehicles. The front seat belt anchors may have been inadequately attached to the B-pillar.

  Risk: An improperly secured seat belt anchor may not adequately restrain the seat occupant during a crash, increasing the risk of injury.

  Fix: Rivian will inspect the front seat belt assemblies and, as necessary, properly secure the bolts, free of charge. Owner notification letters were September 30, 2022. Owners may contact Rivian customer service at [phone removed]. Rivian's number for this recall is FSAM-924.

• Seats

  May 2022 · #22V319000

  Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T vehicles.

  Read more: details, risk and fix

  Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T vehicles. The Occupant Classification System (OCS) may not deactivate the air bag when a child or child seat occupies the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

  Risk: A child in the front seat may be at a greater risk of injury in the event of a passenger air bag deployment during a crash.

  Fix: Rivian Service Centers will replace the front passenger seat, free of charge. Owner notification letters were mailed July 6, 2022. Owners may contact Rivian customer service at [phone removed]. Rivian's number for this recall is FSAM-651.

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Suspension16

  1 involved a crash

  • Filed Sep 2026 · Also filed under Power Train, Structure

    I am reporting repeated suspension and structural failures involving my 2022 Rivian R1T. In April 2026, at approximately 90,537 miles, Rivian performed a comprehensive inspection and found both front lower control arm bushings torn, the right rear damper leaking, and the rear subframe cracked. Rivian’s own service documentation specifically stated that the vehicle was “unsafe to operate due to damage to the rear subframe” and recommended that the vehicle be towed. Rivian subsequently replaced the rear subframe, both front lower control arms, the right rear damper, and serviced the hydraulic damper system. The April repair invoice totaled approximately $9,953. Approximately five months later, at approximately 96,956 miles, the vehicle developed another significant suspension problem. The front passenger side began sitting noticeably lower. The ride became extremely rough over bumps, I could feel significant vibration through the vehicle, and the vehicle repeatedly attempted to adjust its ride height. I also received warnings telling me not to move the vehicle while the air suspension was adjusting, and I was unable to properly adjust the ride height. I brought the vehicle back to Rivian in September 2026. The current Rivian service estimate calls for replacement of both front dampers, the air-suspension compressor/ASU, and the left and right front hydraulic suspension jounce lines, along with suspension diagnostics. The suspension repair estimate is approximately $7,121. I was informed that the ASU/compressor was tried as part of diagnosing the problem but did not resolve the condition, and the front dampers are now suspected. I was also informed that because the front suspension functions as a connected system and the replacement components are an updated design, both sides/components may need to be replaced. I am concerned about the repeated failure of safety-critical suspension and structural components on the same vehicle. In approximately five months .

  • Filed Jul 2026

    In July of 2025 while driving my entire air suspension collapsed on the highway slamming the vehicle down onto it's bumpstops. Rivian covered a "fix" of this under warrant. In December the rear shock was leaking. Now in July of this year while driving the front air suspension collapsed to it's bump stop again.

  • Filed May 2026

    Rear Suspension Dampers leaking prematurely which could cause unsafe driving issues.

  • Filed Apr 2026

    Passenger front suspension failure due to failed hydraulic pump (at 67k miles), resulting in wheels rubbing against interior, making vehicle almost inoperable without placing occupants at risk. It was immediate and without warning inside vehicle. When I spoke with technician they informed me that it was occasionally reported in earlier models. I was unable to view component.

  • Filed Apr 2026 · Also filed under Wheels

    We were driving on the highway going 70 MPH when we heard a loud bang, and then the car immediately catapulted to the right off the road and slammed into the concrete right median, spun around hit a sign and then ended up in the right bridge barrier (shoulder). During the crash 6 airbags deployed from the impact of the crash. The highway patrolman stated that you could see the driver-side rear wheel started skidding based on the marks on the road. We thought it was a blown tire. But the tires were all in tact. The driver-side rear wheel was turned out and it was clear that the toe-link joint had separated from the wheel axel and this is what caused our crash. The car has been totaled by insurance company and taken salvage yard in Knightdale, NC. We were both wearing seatbelts, and I (the passenger) was thrown around during the crash and ended up going to the hospital with neck and back pain. I have severe neck misalignment and soft tissue damage on my neck and back. I was unable to work for 4 days after the accident and still am not able to sleep well due to pain. We were in the right hand lane of the highway and did not hit any other cars, but if we had been in a different lane we could have hit another car and caused more injuries and damage. The problem that caused the accident was the problem that was listed on the product recall, we had an appointment to get it fixed the next day. We had the car towed to the Rivian service center where they verbally confirmed it was the toe link that separated. It was inspected by the police, the Rivian Service Center and our insurance adjuster. There was zero warning prior to the loud bang other than the recall notice We

  • Showing the 5 most recent of 16.
• Forward Collision Avoidance12

  5 involved a crash

  • Filed Apr 2026 · Also filed under Vehicle Speed Control, Wheels

    I was driving late night to a campsite in a very rural part of the Big Island of [XXX] , about 45 minutes from where I live. I was by myself except for my dog, in the passenger seat. I was on a country road with a 30 mph speed limit, going about 25 mph. I engaged the cruise control and it immediately went up to 40-45 mph, far faster than the limit and far faster than was safe given the wet conditions and windy road. As I tried to slow the car down, using the steering while cruise control adjustment buttons, I steered through a curve and rather than turn with the road, as I had intended, the truck slid off the road to the left, effectively hydroplaning, into two trees, at about 40 mph. The airbags deployed as the truck came to a complete halt against the two trees. The car automatically called 911 as I sat there trying to assess what had just happened, whether I was hurt, and whether my dog was hurt. I told the 911 operator that the truck had called them automatically adn that I was ok and I would call in the morning after assessing what had happened. I am waiting for the police report and also waiting for the incident report from Rivian, which has an on-board log of events. I don't know why the cruise control engaged at such a high speed, rather than at the posted speed limit, but this appears to be a known flaw with Rivian's cruise control that I was not aware of. The cruise control and software are available for inspection by NHTSA. There is also an active recall on this vehicle that I was aware of but had been unable to schedule for service yet b/c it required shipping the truck to [XXX] on a barge. I had only had the truck on island for a little more than a month. From previous operations I had no reason to believe that the cruise control was faulty. It is possible that the recall issue may have been a contributing factor to the crash but I don't know b/c the vehicle has not been inspected yet by Rivian. They have scheduled an adjuster to come on April 14. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Feb 2026 · Also filed under Lane Departure

    Initially, my instrument screen on my vehicle went black and stopped working. I had to drive roughly 10 miles home without the use of my speedometer. After replacing the AXM module, the cruise control and lane-keeping functions intermittently stop working. The vehicle was at the service center on and off for 57 days before it was returned to me without a resolution. I’m told this issue is affecting 30 vehicles in the Rivian fleet; however, they don't yet have a permanent fix. I brought up my safety concerns and was assured that this issue will not affect the automatic emergency braking and other safety features, which I hope is true.

  • Filed Sep 2025 · Also filed under Electrical System, Back Over Prevention

    while driving on 85 south warning message appeared.

  • Filed Feb 2024

    Four to five events of phantom braking have occurred on rural roads under the following circumstances: 1) Opposing traffic temporarily erroneously appears to be in your travel lane because of road architecture. 2) Full size or larger vehicle or trailer parked along road in direction of travel. All of these phantom breaking events occur while driving on lightly traveled rural two lane roads. Personally, phantom braking has never occurred while driving on urban roads (wider with more vehicular traffic) or any two lane highways with or without a physical median divider irrespective of traffic volume.

  • Filed Feb 2024 · Also filed under Vehicle Speed Control

    When towing a trailer with my Rivian R1T on interstate 75 I set my cruise control while going with the speed of traffic at approximately 60 mph. Instead of cruise control setting at the speed I was traveling, it instead sets at the posted speed limit. In most conditions, this wouldn't create a hazard as adaptive cruise control would keep the vehicle from accelerating more than the speed the vehicle directly in front of me is going. But when towing a trailer, the R1T disables the adaptive part of cruise control as well as emergency braking. Setting cruise control in this circumstance nearly cased me to rear end the car in front of my as I wasn't expecting the cruise control to set at nearly 10 mph faster than I was traveling when I set it. To be clear. This is not "resuming" a previous cruise control speed I had been set to, this sets at the posted speed limit.

  • Showing the 5 most recent of 12.
• Steering9

  1 involved a crash

  • Filed Sep 2026

    The contact owns a 2022 Rivian R1T. The contact stated that while driving 20 MPH, the steering wheel was extremely loose. The steering wheel failed to turn as intended. The tow truck driver was able to duplicate the failure. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The technicians were unable to duplicate the failure. After retrieving the vehicle for sixteen days, while driving at highway speeds and making a turn, the failure reoccurred. The vehicle was taken back to the local dealer, where it was diagnosed with a fractured steering rack. The vehicle was repaired. The contact believed that the dealer was negligent. The Rivian service hotline was called, and the contact was advised to tow the vehicle to the dealer. The failure mileage was approximately 54,000.

  • Filed Apr 2026 · Also filed under Suspension, Wheels

    2022 Rivian R1T, VIN [XXX] . Recurring suspension defects since delivery June 2022, documented across 18 service visits over 3.5 years. Rivian performed multiple repairs including Gen 2 suspension component replacement. This defect has never been permanently resolved. On July 11, 2025, El Segundo service center [XXX] ) repaired the front end lowering in standard parking mode — causing the vehicle to sit unlevel and knock the tires out of alignment when driving off. They repaired the suspension and corrected the alignment. In August 2025 a related defect appeared: when exiting camp leveling mode, the vehicle does not return to drive height. Instead it behaves as though still entering camp mode, forcing a slow drive-away during which the vehicle behaves erratically, knocking tires out of alignment — the same mechanism as the July parking mode issue. I reported this to Rivian in fall 2025. Despite scheduling three appointments — January 21, February 10, and March 14, 2026 — El Segundo failed to complete service all three times due to inability to provide a promised loaner vehicle. Suspension unserviced since July 11, 2025 — 9 months. On March 31, 2026 I filmed the front end lowering in parking mode recurring — same defect supposedly repaired July 2025. Vehicle self-leveled when I manually raised the suspension, but recurrence after a Rivian repair attempt is a safety concern. Video dated March 31, 2026 available. Service appointment also deleted from Rivian app March 14, 2026 including active recall remedies FSAM-1795 and FSAM-1794 — addressed in separately filed NHTSA complaint. Surviving record altered by Rivian Service to state ride height appears normal before any inspection, contradicting my report and app video submitted January 2, 2026 at 9:34am. Formal complaint delivered to Rivian CEO via USPS Certified Mail March 18, 2026. No substantive response as of April 1, 2026. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Mar 2026 · Also filed under Suspension

    The vehicle experienced a failure of the air suspension system, initially presenting with warnings indicating the vehicle was raising and advising not to drive to avoid damage. Shortly thereafter, the vehicle became visibly uneven, tilting approximately 2–3 inches to the driver side. I took the vehicle to Rivian service, where they confirmed the air suspension had failed. The repair was not covered under warranty, so I initially declined service while attempting to escalate the issue. During this time, the condition worsened significantly, with the vehicle continuing to tilt and the suspension actively lowering while driving. On multiple occasions, the vehicle became unstable and began bouncing uncontrollably, making it difficult to steer and maintain control, creating a serious safety risk and potential for collision. The issue was ongoing and reproducible. I ultimately proceeded with the repair and had the suspension system replaced; however, following the repair, the vehicle is now tilting in the opposite direction (passenger side), indicating a continued or recurring failure. The vehicle is available for inspection, and a follow-up service appointment is scheduled. The cause appears to be a failure of the air suspension system and/or improper repair, though the exact root cause is unknown.

  • Filed Feb 2026 · Also filed under Suspension

    My vehicle is subject to an active safety recall involving a rear toe bolt that Rivian has identified as potentially shearing and causing loss of vehicle control and a crash. I am located in Ketchikan, Alaska. Rivian does not offer mobile or field service for this recall and requires the vehicle to be transported to either Anchorage or Seattle for repair. Transport to Anchorage is not possible, and while transport to Seattle is possible, there is no viable or predictable way to return the vehicle to my location, potentially leaving me without my primary vehicle for several months. Rivian has stated they will not cover transport and has not provided a feasible alternative. This leaves me without reasonable access to a safety recall remedy and effectively requires me to either operate a vehicle with a known safety defect or surrender it indefinitely. I am reporting this as a lack of reasonable access to a safety recall repair.

  • Filed Oct 2025 · Also filed under Suspension

    I was driving about 35-40mpg when the right rear toe link snapped due to inproper torquing. I believe the bolt had backed out then snapped. When I contacted rivian they initially blamed me for it before even in before inspecting the vehicle. Once they inspected it they stated it would be covered under warranty. There was no paint on the bolt to show proper torque had been applied. Which is a standard process for rivian. I had asked them to please check the left rear toe link as well and make sure it’s all torque properly or even replace the link since they are one time use parts. They did not check it they did not paint mark any of the left side. They did paint mark the right side. The result of this link snapping out my family in great danger by sliding across the road and almost going into the mountain side. We were on the freeway while this happened I would not be writing the report. I beg you to please look into this matter. I no longer feel safe putting my family into the vehicle as I am scared something else was not put on correctly. They also stated in the service report that the halfshafts were not seated properly which could have caused a catastrophic accident. Thank you

  • Showing the 5 most recent of 9.
• Unknown or Other9

  • Filed Jun 2026 · Also filed under Lane Departure, Back Over Prevention

    The R1T has four cameras to assist the driver and provide warnings for lane changes, etc. The cameras are routinely failing while I am driving the vehicle. This started after an OTA software update. A software reset will turn the cameras back on, though they have repeatedly failed. Rivian attempted to correct the issue by replacing the front camera, which they determined was faulty. The cameras have continued to fail since then.

  • Filed Apr 2026 · Also filed under Suspension, Seat Belts

    2022 Rivian R1T, VIN [XXX] . On March 14, 2026, my service appointment at El Segundo Rivian service center [XXX] ) was deleted from the Rivian app along with all service requests and a timestamped customer message thread documenting my visit that day. Deleted items included active recall remedies FSAM-1795 (seat belt retractor bolts improperly torqued, NHTSA notification mailed ~March 9, 2026) and FSAM-1794 / NHTSA 26V003 (rear toe link improper reassembly, risk of joint separation while driving, notification mailed ~February 24, 2026), plus tire rotation, windshield replacement, and suspension repair. Both recalls were issued within 3 weeks of the deletion. This was the third of three consecutive failed appointments — all failed because El Segundo could not provide a promised loaner vehicle (January 21, February 10, March 14, 2026). The only surviving record [XXX] ) was altered by Rivian Service — they inserted the statement that ride height appears to be as expected and does not show variance before any inspection, directly contradicting my written report and a video I submitted through the Rivian app on January 2, 2026 at 9:34am documenting the defect. Rivian also added an all-caps requirement to replicate the issue on a test drive prior to intake despite existing written and video documentation. Rivian has a federal obligation to complete FSAM-1795 and FSAM-1794. Neither has been reinstated as of April 1, 2026. Formal complaint delivered to Rivian CEO via USPS Certified Mail March 18, 2026. Only response was a generic form letter (Inquiry #xxx) stating matter appears resolved. See also separately filed NHTSA complaint re suspension defect, same VIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Sep 2025 · Also filed under Power Train, Fuel/Propulsion System

    Vehicle was flagged for software update 2025.34.01. Upon installation, the software produced an error. In response to initial support request, OEM pushed an unreleased and unpublished software update versioned 2025.34.20. The new update also produced the same errors, and additionally prevented the vehicle from being able to be shifted into the Drive position, rendering the vehicle immobile and unusable for a defined period of time.

  • Filed Sep 2025

    HVAC dumping water into drivers side carpet, creating mold, mildew, and slippery carpet. Vehicle was at Rivian service center 2 weeks ago to address this and other issues. This problem continues. Not sure if water is also intruding into electrical areas.

  • Filed Feb 2025

    Our rear passenger interior door handle stopped working today. We were unable to open the door from the inside of the car. I messaged Rivian support and we tried a software reset and checked to make sure the the child safety lock wasn’t on. Neither worked so I have scheduled a mobile service appointment for 2/11/2025. Checked inside the door panel and part of the door pull was broken off and loose inside the door. It looks like the cable barrel for the door release could have been anchored there a that was the point of failure.

  • Showing the 5 most recent of 9.
• Power Train7

  1 involved a crash

  • Filed Sep 2026 · Also filed under Suspension, Structure

    I am reporting repeated suspension and structural failures involving my 2022 Rivian R1T. In April 2026, at approximately 90,537 miles, Rivian performed a comprehensive inspection and found both front lower control arm bushings torn, the right rear damper leaking, and the rear subframe cracked. Rivian’s own service documentation specifically stated that the vehicle was “unsafe to operate due to damage to the rear subframe” and recommended that the vehicle be towed. Rivian subsequently replaced the rear subframe, both front lower control arms, the right rear damper, and serviced the hydraulic damper system. The April repair invoice totaled approximately $9,953. Approximately five months later, at approximately 96,956 miles, the vehicle developed another significant suspension problem. The front passenger side began sitting noticeably lower. The ride became extremely rough over bumps, I could feel significant vibration through the vehicle, and the vehicle repeatedly attempted to adjust its ride height. I also received warnings telling me not to move the vehicle while the air suspension was adjusting, and I was unable to properly adjust the ride height. I brought the vehicle back to Rivian in September 2026. The current Rivian service estimate calls for replacement of both front dampers, the air-suspension compressor/ASU, and the left and right front hydraulic suspension jounce lines, along with suspension diagnostics. The suspension repair estimate is approximately $7,121. I was informed that the ASU/compressor was tried as part of diagnosing the problem but did not resolve the condition, and the front dampers are now suspected. I was also informed that because the front suspension functions as a connected system and the replacement components are an updated design, both sides/components may need to be replaced. I am concerned about the repeated failure of safety-critical suspension and structural components on the same vehicle. In approximately five months .

  • Filed Aug 2026 · Also filed under Electrical System, Fuel/Propulsion System

    SYSTEMS AFFECTED: Electrical System (12V Power Supply / Low-Voltage), Climate Control (HVAC System / Thermal Management), Towing / Recovery DESCRIPTION OF SAFETY HAZARD & DEFECT: My 2022 Rivian R1T experienced a sudden, complete electrical failure due to a defective HVAC system, resulting in a dangerous hard-bricked state that rendered the vehicle totally inoperable. Approximately 30 days prior to the incident, the vehicle underwent a comprehensive inspection at a Rivian Service Center where both the HVAC system and 12-volt battery system were tested and cleared. Shortly after, a primary internal failure/glitch within the HVAC equipment created a high parasitic power draw on the vehicle's low-voltage circuit while parked. The HVAC module failed to enter sleep mode, continuously draining the dual 12-volt AGM battery array below critical operating thresholds. This rapid, deep-discharge condition completely disabled the vehicle's primary high-voltage contactors and low-voltage control modules, locking out all vehicle functions, electronic doors, and drive controls. The vehicle could not be restarted, jump-started normally, or safely shifted into neutral, necessitating an emergency flatbed tow to the service center. Technicians confirmed that the primary HVAC equipment failure directly caused the full depletion and destruction of the 12-volt electrical system. This defect presents an immediate safety risk. An uncommanded HVAC-induced power drain that completely depletes the 12-volt system can cause sudden electrical failure, vehicle bricking, loss of hazard lights, and lock-out conditions, potentially stranded occupants in dangerous environments or busy roadways. Rivian is treating this catastrophic multi-system failure as non-warranty maintenance, refusing to address a clear pre-existing latent defect in their low-voltage power management and thermal architecture. REQUESTED ACTION: Investigation into 2022 Rivian R1 HVAC power management defects causing severe 12V drain

  • Filed Sep 2025 · Also filed under Unknown or Other, Fuel/Propulsion System

    Vehicle was flagged for software update 2025.34.01. Upon installation, the software produced an error. In response to initial support request, OEM pushed an unreleased and unpublished software update versioned 2025.34.20. The new update also produced the same errors, and additionally prevented the vehicle from being able to be shifted into the Drive position, rendering the vehicle immobile and unusable for a defined period of time.

  • Filed Sep 2025

    Vehicle making excessive noise due to the half shaft. Half shaft has been changed twice in the last 3 years and still experiencing the same issue. Sometimes this results on excessive vibration on the steering wheel.

  • Filed Sep 2025 · Also filed under Electrical System, Fuel/Propulsion System

    Vehicle lurched to a stop in a parking lot, unable to shift into gear. Warnings: “motor fault detected”, “system fault detected”, “all wheel drive permanently engaged”, “replace 12v battery. “ Currently being repaired under manufacture warranty. Manufacturer confirmed drive unit needed to be replaced. This could have been a terrible accident if it happened on the freeway. My wife and dog were in the car with me. There were no warning signs leading up to this moment. We were stranded 400 miles from home and needed several tows to get home and to the service center.

  • Showing the 5 most recent of 7.
• Electrical System7

  • Filed Aug 2026 · Also filed under Power Train, Fuel/Propulsion System

    SYSTEMS AFFECTED: Electrical System (12V Power Supply / Low-Voltage), Climate Control (HVAC System / Thermal Management), Towing / Recovery DESCRIPTION OF SAFETY HAZARD & DEFECT: My 2022 Rivian R1T experienced a sudden, complete electrical failure due to a defective HVAC system, resulting in a dangerous hard-bricked state that rendered the vehicle totally inoperable. Approximately 30 days prior to the incident, the vehicle underwent a comprehensive inspection at a Rivian Service Center where both the HVAC system and 12-volt battery system were tested and cleared. Shortly after, a primary internal failure/glitch within the HVAC equipment created a high parasitic power draw on the vehicle's low-voltage circuit while parked. The HVAC module failed to enter sleep mode, continuously draining the dual 12-volt AGM battery array below critical operating thresholds. This rapid, deep-discharge condition completely disabled the vehicle's primary high-voltage contactors and low-voltage control modules, locking out all vehicle functions, electronic doors, and drive controls. The vehicle could not be restarted, jump-started normally, or safely shifted into neutral, necessitating an emergency flatbed tow to the service center. Technicians confirmed that the primary HVAC equipment failure directly caused the full depletion and destruction of the 12-volt electrical system. This defect presents an immediate safety risk. An uncommanded HVAC-induced power drain that completely depletes the 12-volt system can cause sudden electrical failure, vehicle bricking, loss of hazard lights, and lock-out conditions, potentially stranded occupants in dangerous environments or busy roadways. Rivian is treating this catastrophic multi-system failure as non-warranty maintenance, refusing to address a clear pre-existing latent defect in their low-voltage power management and thermal architecture. REQUESTED ACTION: Investigation into 2022 Rivian R1 HVAC power management defects causing severe 12V drain

  • Filed Jun 2026

    Vehicle gave a warning to service the electrical system and then shut down preventing any operation. Luckily I was in a parking lot and not on a roadway impeding traffic or jeopardizing safety while driving. Could smell burnt electrical from within cabin. Had to have towed to service center and explained that condensation from air conditioner leaked onto high voltage heater coils and shorted out electrical system. Seems like a poor design that this was even possible. Dealer indicated this was not uncommon.

  • Filed Apr 2026

    12 volt battery was replaced under warranty on date 07/08/2024 at miles 14059. Again, 12 volt battery needs to be replaced at 29343 miles as of today's date 04/12/2026. This is highly unusual. Please look into it. Prakashkumar Patel, MD

  • Filed Sep 2025 · Also filed under Power Train, Fuel/Propulsion System

    Vehicle lurched to a stop in a parking lot, unable to shift into gear. Warnings: “motor fault detected”, “system fault detected”, “all wheel drive permanently engaged”, “replace 12v battery. “ Currently being repaired under manufacture warranty. Manufacturer confirmed drive unit needed to be replaced. This could have been a terrible accident if it happened on the freeway. My wife and dog were in the car with me. There were no warning signs leading up to this moment. We were stranded 400 miles from home and needed several tows to get home and to the service center.

  • Filed Sep 2025 · Also filed under Back Over Prevention, Forward Collision Avoidance

    while driving on 85 south warning message appeared.

  • Showing the 5 most recent of 7.
• Fuel/Propulsion System5

  • Filed Aug 2026 · Also filed under Power Train, Electrical System

    SYSTEMS AFFECTED: Electrical System (12V Power Supply / Low-Voltage), Climate Control (HVAC System / Thermal Management), Towing / Recovery DESCRIPTION OF SAFETY HAZARD & DEFECT: My 2022 Rivian R1T experienced a sudden, complete electrical failure due to a defective HVAC system, resulting in a dangerous hard-bricked state that rendered the vehicle totally inoperable. Approximately 30 days prior to the incident, the vehicle underwent a comprehensive inspection at a Rivian Service Center where both the HVAC system and 12-volt battery system were tested and cleared. Shortly after, a primary internal failure/glitch within the HVAC equipment created a high parasitic power draw on the vehicle's low-voltage circuit while parked. The HVAC module failed to enter sleep mode, continuously draining the dual 12-volt AGM battery array below critical operating thresholds. This rapid, deep-discharge condition completely disabled the vehicle's primary high-voltage contactors and low-voltage control modules, locking out all vehicle functions, electronic doors, and drive controls. The vehicle could not be restarted, jump-started normally, or safely shifted into neutral, necessitating an emergency flatbed tow to the service center. Technicians confirmed that the primary HVAC equipment failure directly caused the full depletion and destruction of the 12-volt electrical system. This defect presents an immediate safety risk. An uncommanded HVAC-induced power drain that completely depletes the 12-volt system can cause sudden electrical failure, vehicle bricking, loss of hazard lights, and lock-out conditions, potentially stranded occupants in dangerous environments or busy roadways. Rivian is treating this catastrophic multi-system failure as non-warranty maintenance, refusing to address a clear pre-existing latent defect in their low-voltage power management and thermal architecture. REQUESTED ACTION: Investigation into 2022 Rivian R1 HVAC power management defects causing severe 12V drain

  • Filed Sep 2025 · Also filed under Power Train, Unknown or Other

    Vehicle was flagged for software update 2025.34.01. Upon installation, the software produced an error. In response to initial support request, OEM pushed an unreleased and unpublished software update versioned 2025.34.20. The new update also produced the same errors, and additionally prevented the vehicle from being able to be shifted into the Drive position, rendering the vehicle immobile and unusable for a defined period of time.

  • Filed Sep 2025 · Also filed under Power Train, Electrical System

    Vehicle lurched to a stop in a parking lot, unable to shift into gear. Warnings: “motor fault detected”, “system fault detected”, “all wheel drive permanently engaged”, “replace 12v battery. “ Currently being repaired under manufacture warranty. Manufacturer confirmed drive unit needed to be replaced. This could have been a terrible accident if it happened on the freeway. My wife and dog were in the car with me. There were no warning signs leading up to this moment. We were stranded 400 miles from home and needed several tows to get home and to the service center.

  • Filed May 2025

    Defective charge port door that has no manual release. If it gets stuck, the vehicle can no longer be charged, potentially stranding the driver. Only solution is a service visit.

  • Filed Jul 2023

    Critical battery issue, made the truck inoperable and stuck in my garage. Rivian replaced the main battery pack and the drained 12v batteries. One day after getting the truck back while I was driving, the truck motors stopped in a jarring fashion in the middle of dark one lane road. Error message said motor failure. Then got the same critical battery issue. Once the main battery dies it drains the 12v batteries; thereby, turning off the emergency lights. There is a major issue with the battery packs. It is incredibly dangerous that the motors shut down not allowing me to coast and move the truck to a safe spot. The 12v draining when there is a main battery pack failure; thereby, shutting off the emergency lights in a design flaw.

• Wheels5

  2 involved a crash

  • Filed Apr 2026 · Also filed under Suspension

    We were driving on the highway going 70 MPH when we heard a loud bang, and then the car immediately catapulted to the right off the road and slammed into the concrete right median, spun around hit a sign and then ended up in the right bridge barrier (shoulder). During the crash 6 airbags deployed from the impact of the crash. The highway patrolman stated that you could see the driver-side rear wheel started skidding based on the marks on the road. We thought it was a blown tire. But the tires were all in tact. The driver-side rear wheel was turned out and it was clear that the toe-link joint had separated from the wheel axel and this is what caused our crash. The car has been totaled by insurance company and taken salvage yard in Knightdale, NC. We were both wearing seatbelts, and I (the passenger) was thrown around during the crash and ended up going to the hospital with neck and back pain. I have severe neck misalignment and soft tissue damage on my neck and back. I was unable to work for 4 days after the accident and still am not able to sleep well due to pain. We were in the right hand lane of the highway and did not hit any other cars, but if we had been in a different lane we could have hit another car and caused more injuries and damage. The problem that caused the accident was the problem that was listed on the product recall, we had an appointment to get it fixed the next day. We had the car towed to the Rivian service center where they verbally confirmed it was the toe link that separated. It was inspected by the police, the Rivian Service Center and our insurance adjuster. There was zero warning prior to the loud bang other than the recall notice We

  • Filed Apr 2026 · Also filed under Vehicle Speed Control, Forward Collision Avoidance

    I was driving late night to a campsite in a very rural part of the Big Island of [XXX] , about 45 minutes from where I live. I was by myself except for my dog, in the passenger seat. I was on a country road with a 30 mph speed limit, going about 25 mph. I engaged the cruise control and it immediately went up to 40-45 mph, far faster than the limit and far faster than was safe given the wet conditions and windy road. As I tried to slow the car down, using the steering while cruise control adjustment buttons, I steered through a curve and rather than turn with the road, as I had intended, the truck slid off the road to the left, effectively hydroplaning, into two trees, at about 40 mph. The airbags deployed as the truck came to a complete halt against the two trees. The car automatically called 911 as I sat there trying to assess what had just happened, whether I was hurt, and whether my dog was hurt. I told the 911 operator that the truck had called them automatically adn that I was ok and I would call in the morning after assessing what had happened. I am waiting for the police report and also waiting for the incident report from Rivian, which has an on-board log of events. I don't know why the cruise control engaged at such a high speed, rather than at the posted speed limit, but this appears to be a known flaw with Rivian's cruise control that I was not aware of. The cruise control and software are available for inspection by NHTSA. There is also an active recall on this vehicle that I was aware of but had been unable to schedule for service yet b/c it required shipping the truck to [XXX] on a barge. I had only had the truck on island for a little more than a month. From previous operations I had no reason to believe that the cruise control was faulty. It is possible that the recall issue may have been a contributing factor to the crash but I don't know b/c the vehicle has not been inspected yet by Rivian. They have scheduled an adjuster to come on April 14. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Apr 2026 · Also filed under Steering, Suspension

    2022 Rivian R1T, VIN [XXX] . Recurring suspension defects since delivery June 2022, documented across 18 service visits over 3.5 years. Rivian performed multiple repairs including Gen 2 suspension component replacement. This defect has never been permanently resolved. On July 11, 2025, El Segundo service center [XXX] ) repaired the front end lowering in standard parking mode — causing the vehicle to sit unlevel and knock the tires out of alignment when driving off. They repaired the suspension and corrected the alignment. In August 2025 a related defect appeared: when exiting camp leveling mode, the vehicle does not return to drive height. Instead it behaves as though still entering camp mode, forcing a slow drive-away during which the vehicle behaves erratically, knocking tires out of alignment — the same mechanism as the July parking mode issue. I reported this to Rivian in fall 2025. Despite scheduling three appointments — January 21, February 10, and March 14, 2026 — El Segundo failed to complete service all three times due to inability to provide a promised loaner vehicle. Suspension unserviced since July 11, 2025 — 9 months. On March 31, 2026 I filmed the front end lowering in parking mode recurring — same defect supposedly repaired July 2025. Vehicle self-leveled when I manually raised the suspension, but recurrence after a Rivian repair attempt is a safety concern. Video dated March 31, 2026 available. Service appointment also deleted from Rivian app March 14, 2026 including active recall remedies FSAM-1795 and FSAM-1794 — addressed in separately filed NHTSA complaint. Surviving record altered by Rivian Service to state ride height appears normal before any inspection, contradicting my report and app video submitted January 2, 2026 at 9:34am. Formal complaint delivered to Rivian CEO via USPS Certified Mail March 18, 2026. No substantive response as of April 1, 2026. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed May 2025 · Also filed under Suspension

    Catastrophic failure of rear upper control arm / suspension resulting in temporary loss of control. Occurred driving straight at 35mph without any prior damage or symptoms.

  • Filed Sep 2023 · Also filed under Service Brakes

    On 9/23/23 at approximately 4:10pm, my Rivian R1T suffered a catastrophic failure of the left rear brake. After exiting the freeway, I was slowing for a traffic signal primarily using the regenerative brake feature. I applied light pressure to the brake pedal which initiated a left rear brake failure. I attempted to move the truck out of the traffic lane. The left rear wheel was locked and would not roll. Upon removing the aero cover from the wheel, I observed the brake caliper in an abnormal position. The wheel had a sizeable hole in the middle of it. I surmised that the brake caliper shifted position during braking and damaged the wheel. The vehicle was towed to the Rivian Service Center in Phoenix, Az. A representative at the Service Center has told me that the wheel would not roll because the brake caliper shifted into the center of the wheel preventing it from turning. They have withheld further information about the root cause until they can investigate further. Had this event occurred at higher speeds, I have no doubt it would have caused a loss of control of the vehicle when the wheel locked or perhaps as a result of an inability to slow the vehicle. Rivian is still investigating the root cause of the brake failure. The only warnings received occurred after the event. I was presented with a Parking Brake Service Needed warning, and an indicator that no drive modes could be selected.

• Air Bags5

  • Filed Feb 2025

    The front passenger seat sensor does not respond to a 135lb 5’9” person resulting in the airbag being disabled. This has been an issue since we purchased the vehicle and has not been resolved with 4+ visits to the service center. No other vehicles we have driven have ever had this problem.

  • Filed Apr 2024

    The passenger airbag does not engage for my 115 lb girlfriend. The answer from Rivian is dangerous and takes no responsibility. Official complaint and answer from Rivian. Concern: - Customer states Their partner is unable to to trigger the airbag when sitting in the front seat Timestamp: 7:04-7:05 PM PST 2/4 Cause: - OCS operating as designed. Future OTA being planned to potentially address issue. How does a "future" update help keep my loved ones safe now???

  • Filed Oct 2023 · Also filed under Seats

    Front passenger seat does not always recognize that a passenger (my wife who weighs about 110 lbs) is sitting in the seat. The airbag off light will be on during various parts of a trip when my wife is clearly sitting normal in the seat with her belt buckled. I’ve brought the vehicle in twice to the manufacturer for them to fix the issue and both times they have stated that they can’t find a problem. I have video and shared with them both times. I feel uncomfortable allowing my wife to sit as a passenger knowing she isn’t being fully protected with airbags ready to deploy. Please help fix this problem. Thanks

  • Filed Mar 2023

    My wife weights 109lbs and the passenger airbag turns off regularly. This was reported to Rivian back in July 2022 and there hasn't been a fix provided. I can share a picture of both her in the seat and the airbag light off if this is an option. I'm hearing it reported by other Rivian owners.

  • Filed Mar 2023

    The Rivian front passenger seat sensor is set to detect passengers that are >=120 pounds (according to the rivian service center). This setting is WAY too high and prevents the air bags from activating when my 5’5” daughter who weighs 110 pounds sits in the front seat. I have seen the vehicle fail to recognize she is sitting in the seat and is putting her at undue risk of injury. My complaints are: 1) I could not find the activation weight published in their owners manual and therefore assumed my vehicle was defective. This required me bringing my vehicle in for service to find out the 120 pound activation weight. This should be more actively published and owners warned to not let humans weighing less then 120 pounds sit in the front passenger seat. 2) This weight limit is WAY too high. This will prevent many adult humans from being able to safely ride in the front seat.

• Structure4

  • Filed Sep 2026 · Also filed under Suspension, Power Train

    I am reporting repeated suspension and structural failures involving my 2022 Rivian R1T. In April 2026, at approximately 90,537 miles, Rivian performed a comprehensive inspection and found both front lower control arm bushings torn, the right rear damper leaking, and the rear subframe cracked. Rivian’s own service documentation specifically stated that the vehicle was “unsafe to operate due to damage to the rear subframe” and recommended that the vehicle be towed. Rivian subsequently replaced the rear subframe, both front lower control arms, the right rear damper, and serviced the hydraulic damper system. The April repair invoice totaled approximately $9,953. Approximately five months later, at approximately 96,956 miles, the vehicle developed another significant suspension problem. The front passenger side began sitting noticeably lower. The ride became extremely rough over bumps, I could feel significant vibration through the vehicle, and the vehicle repeatedly attempted to adjust its ride height. I also received warnings telling me not to move the vehicle while the air suspension was adjusting, and I was unable to properly adjust the ride height. I brought the vehicle back to Rivian in September 2026. The current Rivian service estimate calls for replacement of both front dampers, the air-suspension compressor/ASU, and the left and right front hydraulic suspension jounce lines, along with suspension diagnostics. The suspension repair estimate is approximately $7,121. I was informed that the ASU/compressor was tried as part of diagnosing the problem but did not resolve the condition, and the front dampers are now suspected. I was also informed that because the front suspension functions as a connected system and the replacement components are an updated design, both sides/components may need to be replaced. I am concerned about the repeated failure of safety-critical suspension and structural components on the same vehicle. In approximately five months .

  • Filed Apr 2026

    Subframe has cracked. It is a known issue for my vehicle as the welded subframe isn’t strong enough to hold the weight of my vehicle over time. Thus compromising the structural integrity over time, leading to severe safety hazards like unpredictable handling, poor stability, and potential failure of critical components. This can lead to accidents if not resolved. Rivian currently knows this is an issue and charges customers who are out of warranty over $11k to repair.

  • Filed Nov 2025

    the electronic door handles are malfunctioning and not opening or staying open. when they stay in and dont present, the door remains locked and cannot be opened from the outside. This is a safety hazard if an occupant cannot exit the vehicle in an emergency and the door cannot be opened from the outside. I have already had one (drivers door) replaced and now both rear passenger doors are malfunctioning. this is an intermittent problem. I believe this to be a manufacturing defect that should be covered at the cost of the manufacturer.

  • Filed Mar 2024

    The front driver’s side door became stuck shut while inside the vehicle, forcing the driver to have to exit the vehicle by crawling across the inside of the vehicle and out the passenger’s side door. Repeated attempts to unlock and open the door from both inside and outside the vehicle (reaching through the door window to the exterior door latch) were unsuccessful. The manufacturer confirmed the problem and attempted to fix it on three occasions, replacing various door components and assuring me that the problem was fixed. However, the issue reoccurred each time and is still unsolved.

• Seat Belts4

  • Filed Sep 2026

    The seat belt came completely dislodged from the seat base as my passenger was getting into the car and fastening their seat belt

  • Filed Apr 2026 · Also filed under Suspension, Unknown or Other

    2022 Rivian R1T, VIN [XXX] . On March 14, 2026, my service appointment at El Segundo Rivian service center [XXX] ) was deleted from the Rivian app along with all service requests and a timestamped customer message thread documenting my visit that day. Deleted items included active recall remedies FSAM-1795 (seat belt retractor bolts improperly torqued, NHTSA notification mailed ~March 9, 2026) and FSAM-1794 / NHTSA 26V003 (rear toe link improper reassembly, risk of joint separation while driving, notification mailed ~February 24, 2026), plus tire rotation, windshield replacement, and suspension repair. Both recalls were issued within 3 weeks of the deletion. This was the third of three consecutive failed appointments — all failed because El Segundo could not provide a promised loaner vehicle (January 21, February 10, March 14, 2026). The only surviving record [XXX] ) was altered by Rivian Service — they inserted the statement that ride height appears to be as expected and does not show variance before any inspection, directly contradicting my written report and a video I submitted through the Rivian app on January 2, 2026 at 9:34am documenting the defect. Rivian also added an all-caps requirement to replicate the issue on a test drive prior to intake despite existing written and video documentation. Rivian has a federal obligation to complete FSAM-1795 and FSAM-1794. Neither has been reinstated as of April 1, 2026. Formal complaint delivered to Rivian CEO via USPS Certified Mail March 18, 2026. Only response was a generic form letter (Inquiry #xxx) stating matter appears resolved. See also separately filed NHTSA complaint re suspension defect, same VIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Sep 2024

    Rear center seatbelt not bolted down at manufacture. Vehicle was brought in to a Rivian service center, for an NVH complaint coming from the rear seats. It was discovered that the rear seat belt was not secured properly to the vehicle frame.

  • Filed Jun 2023 · Also filed under Unknown or Other

    We purchased our Rivian two weeks ago today from a private seller, and Rivian will not transfer ownership of the truck to us despite multiple calls, emails, and online chats. This is a safety, security, and privacy issue. There is a major recall that I cannot get fixed because Rivian will not transfer ownership of the vehicle from the previous owner to us. The previous owners have access to the vehicle, being able to disable our keys, and could access our vehicle at any point should they so desire. They can view all recordings from the truck, which means they are accessing private conversations and communications occurring in my own private garage. We've made it abundantly clear to Rivian that this is a security and safety issue, but they will not remedy the matter by transferring ownership (the truck is currently registered in the state of Florida, and the taxes, title, and tags have all been processed.

• Back Over Prevention4

  2 involved a crash

  • Filed Jun 2026 · Also filed under Unknown or Other, Lane Departure

    The R1T has four cameras to assist the driver and provide warnings for lane changes, etc. The cameras are routinely failing while I am driving the vehicle. This started after an OTA software update. A software reset will turn the cameras back on, though they have repeatedly failed. Rivian attempted to correct the issue by replacing the front camera, which they determined was faulty. The cameras have continued to fail since then.

  • Filed Sep 2025 · Also filed under Electrical System, Forward Collision Avoidance

    while driving on 85 south warning message appeared.

  • Filed Jan 2023 · Also filed under Forward Collision Avoidance

    ******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11504269*DJR ******* DELETE VOQ *******

  • Filed Jan 2023 · Also filed under Forward Collision Avoidance

    While preparing to pull out of a parallel street parking space in my R1T with a car 3 feet in front of me, I stepped on the brake to engage Drive from Park. On releasing the brake, before stepping on the accelerator, the R1T surged at a high rate of speed hitting the car straight on, deploying the air bags in the car and blowing the rear window out of the car. The car was pushed past an empty space, 20 ft or more, into another parked car. This all happened in 2-4 seconds. The R1T surged as if the accelerator had been push to the floor surprising me and pushing me back on the driver seat. The R1T stopped when I braked. The car was totaled. The driver of the car was taken to the hospital with minor injuries but might lead to later back and neck injuries. At no time did the R1T's alarms activate. The R1T is estimated to go from zero to 60 MPH in 3 seconds. Although contacted and advised of the accident Rivian has not accepted responsibility or offered proof otherwise. The only way to prove if this accident was either driver error or systems error is to get an analysis of my R1T computer system for the 2-5 minutes before, during and after the accident. I have requested this report from Rivian 4 times and have spoken with 3 people and have 2 emails. At no time while speaking with Rivian employees was I told they cannot do the analysis, until the final response which came from the Rivian legal Department, sixteen days after my first request. The report stated - "Rivian requires a valid subpoena to provide vehicle data.” From my Rivian R1T computer screen: "Rivian Data Analysis: Shares precise location data with Rivian for data analysis, which are used to improve our products and services.” I do have an insurance case number and a police report number on this accident. We have owned the truck since 8/2022.

• Lane Departure3

  1 involved a crash

  • Filed Jun 2026 · Also filed under Unknown or Other, Back Over Prevention

    The R1T has four cameras to assist the driver and provide warnings for lane changes, etc. The cameras are routinely failing while I am driving the vehicle. This started after an OTA software update. A software reset will turn the cameras back on, though they have repeatedly failed. Rivian attempted to correct the issue by replacing the front camera, which they determined was faulty. The cameras have continued to fail since then.

  • Filed Feb 2026 · Also filed under Forward Collision Avoidance

    Initially, my instrument screen on my vehicle went black and stopped working. I had to drive roughly 10 miles home without the use of my speedometer. After replacing the AXM module, the cruise control and lane-keeping functions intermittently stop working. The vehicle was at the service center on and off for 57 days before it was returned to me without a resolution. I’m told this issue is affecting 30 vehicles in the Rivian fleet; however, they don't yet have a permanent fix. I brought up my safety concerns and was assured that this issue will not affect the automatic emergency braking and other safety features, which I hope is true.

  • Filed Sep 2022 · Also filed under Power Train, Forward Collision Avoidance

    The Driver+ (D+) feature on the Rivians have both adaptive cruise control and lane centering active at the same time. There is a function unknown to me that controls whether or not the D+ feature can turn on or remain on. In certain situations, the D+ features asks the driver the disable the system by pushing the right stalk upward with a red message on the gauge console screen. In other situations, the D+ feature forcibly disables with a similar red message on the gauge console screen. The messages themselves look very similar at first glance and require the driver to look down to discern between the two because the outcome for both scenarios is very different, particularly when D+ forcibly disables itself. When D+ disables itself (again the reasons are unknown to me at the time and not predictable other than maybe GPS location), there is a VERY brief warning to the driver then turns off and automatically brakes the vehicle. This D+ error is not as common as the other warning described above that asks the user to push the right stalk upward to turn it off. Once D+ forcibly turns itself off, the vehicle brakes aggressively. Due to muscle memory of the other similar-appearing error, it is normal to push the right stalk upward to disable it. Herein lies the issue: the vehicle is aggressively slowing down and pushing up on the right stalk (seemingly to disable D+) actually puts the vehicle into Reverse drive. This is because the vehicle does NOT require the brake pedal to be pressed to change into Reverse at low speeds (threshold unknown). This results in unpredictable and unexpected behavior of the vehicle within the matter of a few seconds. When the driver thinks they are disabling D+, they are unexpectedly putting the vehicle in reverse, so when accelerating from the stop caused by D+ the vehicle moves in reverse. This is most prevalent when using D+ in stop/go to light traffic and resulted in reversing on the freeway into another vehicle.

• Vehicle Speed Control3

  2 involved a crash

  • Filed Apr 2026 · Also filed under Wheels, Forward Collision Avoidance

    I was driving late night to a campsite in a very rural part of the Big Island of [XXX] , about 45 minutes from where I live. I was by myself except for my dog, in the passenger seat. I was on a country road with a 30 mph speed limit, going about 25 mph. I engaged the cruise control and it immediately went up to 40-45 mph, far faster than the limit and far faster than was safe given the wet conditions and windy road. As I tried to slow the car down, using the steering while cruise control adjustment buttons, I steered through a curve and rather than turn with the road, as I had intended, the truck slid off the road to the left, effectively hydroplaning, into two trees, at about 40 mph. The airbags deployed as the truck came to a complete halt against the two trees. The car automatically called 911 as I sat there trying to assess what had just happened, whether I was hurt, and whether my dog was hurt. I told the 911 operator that the truck had called them automatically adn that I was ok and I would call in the morning after assessing what had happened. I am waiting for the police report and also waiting for the incident report from Rivian, which has an on-board log of events. I don't know why the cruise control engaged at such a high speed, rather than at the posted speed limit, but this appears to be a known flaw with Rivian's cruise control that I was not aware of. The cruise control and software are available for inspection by NHTSA. There is also an active recall on this vehicle that I was aware of but had been unable to schedule for service yet b/c it required shipping the truck to [XXX] on a barge. I had only had the truck on island for a little more than a month. From previous operations I had no reason to believe that the cruise control was faulty. It is possible that the recall issue may have been a contributing factor to the crash but I don't know b/c the vehicle has not been inspected yet by Rivian. They have scheduled an adjuster to come on April 14. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Feb 2024 · Also filed under Forward Collision Avoidance

    When towing a trailer with my Rivian R1T on interstate 75 I set my cruise control while going with the speed of traffic at approximately 60 mph. Instead of cruise control setting at the speed I was traveling, it instead sets at the posted speed limit. In most conditions, this wouldn't create a hazard as adaptive cruise control would keep the vehicle from accelerating more than the speed the vehicle directly in front of me is going. But when towing a trailer, the R1T disables the adaptive part of cruise control as well as emergency braking. Setting cruise control in this circumstance nearly cased me to rear end the car in front of my as I wasn't expecting the cruise control to set at nearly 10 mph faster than I was traveling when I set it. To be clear. This is not "resuming" a previous cruise control speed I had been set to, this sets at the posted speed limit.

  • Filed Sep 2022 · Also filed under Forward Collision Avoidance

    I DO NOT OWN THIS VEHICLE. I WAS HOWEVER, INJURED BY THE DRIVER OF THE 2022 RIVIAN LAUNCH EDITION. I WAS REAR ENDED (WHILE I WAS STOPPED WAITING FOR A READ LIGHT) AT A RELATIVE HIGH SPEED FOR ROAD CONDITIONS. AFTER STUDYING THE OWNERS MANUAL, THERE ARE MULTIPLE COLLISION AVOIDANCE WARNINGS, AUDIBLE, VISUAL AND HAPTIC (VIBRATION OF THE STEERING WHEEL) WHEN A COLLISION IS IMMINENT. FURTHERMORE, THE AUTOMATIC EMERGENCY BRAKING FEATURE AND BRAKE ASSIST SHOULD COMPLETELY PREVENTED ME FROM BEING REAR ENDED AND INJURED AS A RESULT. i APPEARS THAT THE VEHICLE ACTUALLY ACCELERATED INTO THE REAR OF MY VEHICLE. DUE TO THE WEIGHT OF THE VEHICLE (7150LBS), THE "SKATEBOARD" LOW CENTER OF GRAVITY OF THE FRAME, THE 0-60MPH IN 3 SECONDS POWER (850HP - 908LB-FT TORQUE) AND THE PROTRUDING FRONT TOW HOOK, AND THE ABOVE SAFETY FEATURES NOT OPERATING AS DESIGNED, A HIGH CONCENTRATED AMOUNT OF FORCE STRUCK MY VEHICLE AND AS A RESULT IS WAS INJURED. (REPORTED TO CALFORNIA DMV) DATE OF ACCIDENT 06/29/2022

• Service Brakes3

  • Filed Apr 2025

    The vehicle brakes stopped working on the highway moving at 75 MPH. It felt like the brakes were locked mechanically after all the vehicle electronic fault codes appeared in the dash. The incident occurred [XXX] traveling down a highway right after a vehicle battery charge at a charging station. While driving, all error lights came on, including turtle mode, high voltage battery pack fault, front collision warning failure, failure in all 4 motors, failure of ABS and traction control, and most importantly failure in brake. Tried pulsating the brake, pressing as hard as possible on the brake pedal, but the brakes would not activate. The pedal was mechanically locked like when you try to turn a steering wheel without a key - that kind of lock. We pulled to the emergency lane and let the vehicle coast to a stop. We did a soft vehicle reset and then a hard vehicle reset. It continued locked. After about 5 minutes, all the error lights went out and vehicle worked again. Drove it home and called Rivian, who had the vehicle towed to their repair facility. While this is the first time the brakes failed, it was not the first time all the error lights came on after a battery charge at a charging station. The first time it happened, i took it to Rivian and they said it was a software glitch and gave it back to me without any repair. If a software glitch can cause your brakes to lock up at highway speeds, this needs to be addressed. This has happened 3 times since December of 2024. I also have a video that i can’t upload, but can provide through email. I can’t trust this vehicle with my life anymore. The vehicle has been in service over 12 times with suspension components replaced multiple times, vehicle error faults that can’t be traced to an issue, and now brake failure. This needs to be thoroughly investigated or someone can get killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Sep 2023 · Also filed under Wheels

    On 9/23/23 at approximately 4:10pm, my Rivian R1T suffered a catastrophic failure of the left rear brake. After exiting the freeway, I was slowing for a traffic signal primarily using the regenerative brake feature. I applied light pressure to the brake pedal which initiated a left rear brake failure. I attempted to move the truck out of the traffic lane. The left rear wheel was locked and would not roll. Upon removing the aero cover from the wheel, I observed the brake caliper in an abnormal position. The wheel had a sizeable hole in the middle of it. I surmised that the brake caliper shifted position during braking and damaged the wheel. The vehicle was towed to the Rivian Service Center in Phoenix, Az. A representative at the Service Center has told me that the wheel would not roll because the brake caliper shifted into the center of the wheel preventing it from turning. They have withheld further information about the root cause until they can investigate further. Had this event occurred at higher speeds, I have no doubt it would have caused a loss of control of the vehicle when the wheel locked or perhaps as a result of an inability to slow the vehicle. Rivian is still investigating the root cause of the brake failure. The only warnings received occurred after the event. I was presented with a Parking Brake Service Needed warning, and an indicator that no drive modes could be selected.

  • Filed Dec 2022

    The truck was parked on a moderate slope (maybe 10-15 degrees), on a gravel driveway in slightly icy conditions. After 1-2 minutes in "park", the steering wheel began turning and the truck started moving backwards down the slope. It stopped when I pressed on the brakes. I immediately moved the truck to a flatter area. I was able to reproduce this effect multiple times on similar slopes that day. I would put the truck into park. It would be stable and stationary for 1-2 minutes. The steering wheel would then start to turn and the truck would start to move. The front wheels were rolling. I think the back wheels were sliding, but I'm not totally sure. The truck is presently at the Rivian Service Center being inspected. I've attached a photo of the truck on a slope where I could recreate the problem. There was some ice in tire tracks from the day before, but the truck never lost any traction while driving. I have video from the inside of the steering wheel starting to move on one of these occasions.

• Exterior Lighting2

  • Filed Aug 2025

    Tonight starting at 7:15pm to 8:00pm vehicle switched from all lights +foglights on to daytime driving lights or parking lights. It did this three times. I live in rural setting with hardly any public lighting and a lot of wildlife. I have contacted Rivian regarding this issue multiple times, they tell me the auto high beam selector must be on, auto high beam is not on, they tell me it must be a setting I enabled to which I sent them a recording of the settings showing them I have not enable any settings and anyhow why would auto high beam setting cause all headlights to go off and automatically switch to auto lights or parked lights? Vehicle was taken to rivian service center two weeks ago, picked up vehicle Wednesday 27th august 2025 afternoon. At the most recent service visit this issue was to be addressed, handled and rectified. I was unable to capture it on recording and this evening I installed a camera to record this problem.

  • Filed Apr 2023

    I love my Rivian but . . . the headlights are LED or something, and the bulbs have a plastic cover. The bulbs do not generate much heat and we have been driving in snow storms and the snow accumulates on the plastic headlight covers and the bulbs do not generate enough heat to melt the snow, so the snow accumulates and the illumination decreases to the point they are no longer functional. Driving in the dark in a snow storm with no lights is a serious safety concern. Rivian simply says, treat the plastic covers with something like "RainX", but that is nowhere near a realistic solution. Feel free to contact me if needed, [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• Seats2

  • Filed Oct 2023 · Also filed under Air Bags

    Front passenger seat does not always recognize that a passenger (my wife who weighs about 110 lbs) is sitting in the seat. The airbag off light will be on during various parts of a trip when my wife is clearly sitting normal in the seat with her belt buckled. I’ve brought the vehicle in twice to the manufacturer for them to fix the issue and both times they have stated that they can’t find a problem. I have video and shared with them both times. I feel uncomfortable allowing my wife to sit as a passenger knowing she isn’t being fully protected with airbags ready to deploy. Please help fix this problem. Thanks

  • Filed Nov 2022

    The passenger seat has rocked back when you lean too hard into the back of the chair since taking delivery of the vehicle. Today I took a flash light and tried to find the cause, I found a missing bolt in one of the 4 points at which the seat attaches to the truck.

• Insert1

  • Filed Aug 2026 · Also filed under Padding

    After gently removing the fabric cover of our Cybex Eternis S All-In-One car seat to wash it according to the manufacturer's care instructions, and then putting the cover back on, the car ride immediately following, the red plastic pieces designed to hold the cover in place completely snapped off. This structural failure exposed two sharp, unshielded metal screws directly in the child's seating area. Because these screws were left fully exposed by the broken plastic, they created an immediate laceration hazard. As a direct result of this defect, my young daughter's leg was cut by the exposed screws while using the seat.

• Padding1

  • Filed Aug 2026 · Also filed under Insert

    After gently removing the fabric cover of our Cybex Eternis S All-In-One car seat to wash it according to the manufacturer's care instructions, and then putting the cover back on, the car ride immediately following, the red plastic pieces designed to hold the cover in place completely snapped off. This structural failure exposed two sharp, unshielded metal screws directly in the child's seating area. Because these screws were left fully exposed by the broken plastic, they created an immediate laceration hazard. As a direct result of this defect, my young daughter's leg was cut by the exposed screws while using the seat.

• Equipment1

  • Filed Jul 2023 · Also filed under Unknown or Other

    Recent interaction with a driver alongside my vehicle. Driver begin merging into my lane. Used horn as well as decelerating to prevent collision. It appears horn was unheard by other driver. Believe the fact the horn is mounted very low on my vehicle and ducted in a way that it is not sufficiently loud to alert other drivers and prevent accidents Other posts on the Rivian forum note other Rivian drivers experiencing same issue with horn volume.

• Engine1

  • Filed Oct 2022 · Also filed under Power Train, Electrical System

    Truck without warning, suddenly stopped and I was on one of the busiest streets in Los Angeles at an intersection, blocking a large amount of traffic and too dangerous to get out due to cars rapidly passing. Called Rivian support and they said it would take. two hours to get a tow truck to me even though AAA was only 20 min away, they would not call AAA. I was at risk of being rear ended. Fire department came and was able to move car to side of road. Rivian gave no assistance. Engine light came on and said call tow truck and do not drive, red lights, manual said it was dangerous.

• Visibility/Wiper1

  • Filed Aug 2022

    Roof glass used is a cheap quality product (almost like an acrylic piece). I do not believe it should be on an automotive product. Cracks started developing and growing rapidly all over. Initial point of crack could have been after I installed a bike rack with elbow resting on glass. Was using a ladder for standing next to vehicle. Did not notice the crack immediately but it started on that side and grew rapidly across the surface when parked. I had the glass replaced with out of pocket pay and have the old one with me. I believe there are 2 issues: 1) quality of glass product not meant for rugged use as a roof glass 2) lack of cross beam support for such a long span of glass used in the roof

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings differ by cab style and 2WD/4WD, so check the row that matches the truck. Source: nhtsa.gov/ratings.

NHTSA hasn't published star ratings for this truck. NHTSA doesn't crash-test every version of every truck, so this doesn't mean the truck is unsafe.