2010 Ford Ranger

Price & value

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Owner's manual

Get the free official owner's manual from Ford's owner manual library. Choose 2010 Ranger. It covers maintenance schedules, fluids, towing limits and warning lights. Older years may not be listed online.

Recalls

A recall doesn't mean a truck still has the problem. Enter the truck's VIN at nhtsa.gov/recalls or ask a dealer to see whether the repair was done.

• Air Bags:Frontal:Driver Side:Inflator Module

  Mar 2021 · #21V158000

  Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles.

  Read more: details, risk and fix

  Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Fix: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at [phone removed]. Ford's number for this recall is 21S12.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Feb 2021 · #21E013000

  Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair.

  Read more: details, risk and fix

  Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

  Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  Fix: Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at [phone removed]. Ford's number for this recall is 21S05.

• Air Bags:Frontal

  Feb 2021 · #21V081000

  Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles.

  Read more: details, risk and fix

  Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

  Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  Fix: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at [phone removed]. Ford's number for this recall is 21S05.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Jan 2019 · #19V001000

  NHTSA warning: do not drive until this recall is fixed.

  Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S.

  Read more: details, risk and fix

  Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  Fix: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at [phone removed]. Ford's number for this recall 19S01.

• Air Bags:Frontal:Passenger Side:Inflator Module

  Jan 2018 · #18V046000

  NHTSA warning: do not drive until this recall is fixed.

  Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S.

  Read more: details, risk and fix

  Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  Fix: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at [phone removed]. Ford's number for this recall is 19S01.

• Air Bags:Frontal:Passenger Side:Inflator Module

  May 2016 · #16V384000

  NHTSA warning: do not drive until this recall is fixed.

  Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S.

  Read more: details, risk and fix

  Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

  Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

  Fix: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at [phone removed]. Ford's number for this recall is 19S01.

• Exterior Lighting:Tail Lights

  Jul 2011 · #11V352000

  FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION.

  Read more: details, risk and fix

  FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.

  Risk: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.

  Fix: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT [phone removed].

• Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

  Feb 2011 · #11V126000

  FORD IS RECALLING CERTAIN MODEL YEAR 2010 FORD RANGER TRUCKS MANUFACTURED FROM OCTOBER 15, 2009, THROUGH MAY19, 2010.

  Read more: details, risk and fix

  FORD IS RECALLING CERTAIN MODEL YEAR 2010 FORD RANGER TRUCKS MANUFACTURED FROM OCTOBER 15, 2009, THROUGH MAY19, 2010. THE ENGINE FUEL LINE IN THE AREA OF THE THROTTLE BODY SHIELD MAY NOT HAVE A PROTECTIVE CONVOLUTE (COVER) PROPERLY INSTALLED. IF THE PROTECTIVE CONVOLUTE ON THE FUEL LINE IS NOT ASSEMBLED IN THE PROPER POSITION, THE EDGE OF THE SHIELD MAY CONTACT THE FUEL LINE. OVER TIME THIS CONTACT MAY CHAFE THE FUEL LINE, RESULTING IN A FUEL ODOR AND A POTENTIAL FUEL LEAK.

  Risk: A SUFFICIENT FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.

  Fix: DEALERS WILL TRIM THE THROTTLE BODY SHIELD AWAY FROM THE FUEL LINE AND INSPECT THE FUEL LINE FOR WEAR, AND REPLACE THE LINE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 4, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT [phone removed].

• Parking Brake:Driveline:Hydraulic:Actuator

  May 2010 · #10V202000

  FORD IS RECALLING CERTAIN MODEL YEAR 2010 RANGER VEHICLES MANUFACTURED FROM JUNE 8, 2009 THROUGH FEBRUARY 2, 2010 EQUIPPED WITH MANUAL TRANSMISSION.

  Read more: details, risk and fix

  FORD IS RECALLING CERTAIN MODEL YEAR 2010 RANGER VEHICLES MANUFACTURED FROM JUNE 8, 2009 THROUGH FEBRUARY 2, 2010 EQUIPPED WITH MANUAL TRANSMISSION. IT IS POSSIBLE FOR THE PARKING BRAKE CABLE TO BECOME DISCONNECTED FROM THE RIGHT REAR ACTUATOR DURING COLD WEATHER. THIS MAY OCCUR WHEN THE PARKING BRAKE IS RELEASED IF WET PARKING BRAKE SHOES HAVE FROZEN IN THE APPLIED POSITION. IF THE RIGHT REAR PARKING BRAKE CABLE BECOMES DISCONNECTED, THE PEDAL WILL HAVE EXTENDED TRAVEL AND MAY NOT FULLY APPLY THE PARKING BRAKE.

  Risk: A MANUAL TRANSMISSION VEHICLE PARKED IN NEUTRAL WITHOUT A FULLY APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.

  Fix: DEALERS WILL INSTALL A REVISED RIGHT REAR PARKING BRAKE ACTUATOR TO PREVENT CABLE DISCONNECTION FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2010. OWNERS MAY CONTACT FORD AT [phone removed].

Owner complaints by area

Reports owners filed with NHTSA. They aren't verified, and one complaint can mention more than one area. Tap an area to read the most recent ones.

• Air Bags128

  6 involved a crash

  • Filed Jul 2026

    The contact owned a 2010 Ford Ranger. The contact stated that while the son was driving uphill at approximately 65 MPH, the vehicle crashed into the rear passenger side of a boat trailer, causing the vehicle to roll over and slide approximately 20 ft. During the crash, the front of the vehicle was severely damaged, but no air bags deployed. Additionally, the contact stated that a 100-pound dog was occupying the front passenger's seat during the crash. The driver sustained a mild concussion and was examined by a nurse, who was a neighbor. A police report was filed at the scene, and the vehicle was towed to the local storage lot and deemed destroyed. The cause of the failure was not determined. The manufacturer and local dealer were not contacted. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 21V158000 (AIR BAGS), where the air bag warning light was illuminated after the recall remedy, and the dealer informed that it would un-illuminate after 50 miles. The failure mileage was 175,000.

  • Filed Jun 2024

    I don't have an incident yet, am looking for someone to address my issue with the local Ford dealer I have received several notifications that the airbag in my 2010 Ford ranger needs to be replaced. I have called their number over & over, they dont answer, the # [phone removed]. The letters I get say they will come to me & fix this. This has been ongoing for at least 2 years now. I am [XXX] yo [XXX] & feel somewhat I safe INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • Filed Apr 2022

    Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  • Filed Feb 2022

    Takata Recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  • Filed Feb 2022

    CONSTITUENT WRITES REGARDING ASSISTANCE WITH GETTING HIS AIR BAGS REPAIRED ON HIS FORD RANGER. THE CONSUMER STATED THE DEALERSHIP EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.

  • Showing the 5 most recent of 128.
• Structure6

  • Filed Dec 2022

    The contact owns a 2010 Ford Ranger. The contact stated that the undercarriage was rusted. The contact stated that the fuel tank brackets had detached from the subframe. The vehicle was leaking fuel. The vehicle was towed to an independent mechanic and the contact was informed that the vehicle was unsafe to drive. The mechanic suggested that the subframe be rebuilt. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 55,000.

  • Filed Oct 2019 · Also filed under Air Bags

    ON 9/11/2010 WE WERE SOLD A FORD RANGER THAT HAD AN OUTSTANDING TAKATA AIR BAG RECALL AND ALSO HAD A RUSTED THROUGH FRAME AND BODY. WE TOOK PICTURES AND RETURNED THE TRUCK TO THE DEALER ON 9/14/2010. THE DEALER WILL NOT ACCEPT THE TRUCK BACK AND WILL NOT RECALL THE LOAN EVEN THOUGH WE WERE NOT MADE AWARE OF THE DEFICIENCIES OR THE OUTSTANDING RECALL.

  • Filed Aug 2019

    THE LOWER PART OF THE RADIATOR SUPPORT HAS RUSTED AND IS NO LONGER ATTACHED TO THE FRAME OF THE TRUCK. TRUCK IS FORM PENNSYLVANIA, THIS IS THE ONLY SPOT OF MAJOR RUST DAMAGE ON THE VEHICLE. VEHICLE HAS 103000 MILES ON IT. I NOTICED THIS WHEN I HERD A STRANGE THUMPING NOISE WHEN ACCELERATING OR BRAKING QUICKLY. WHEN POPPING THE HOOD I NOTICED THAT WHEN PUSHED ON THE RADIATOR WOULD MOVE. THATS WHEN I NOTICED THE RUST AND THAT THE LOWER PART OF THE SUPPORT IS NO LONGER CONNECTED.

  • Filed Oct 2016 · Also filed under Wheels

    DUE TO A RECENT ROAD HAZARD A TIRE WENT FLAT, WHEN ATTEMPTING TO RETRIEVE THE SPARE, IT COULD NOT BE REMOVED BECAUSE THE CABLE HOLDING IT UP RUSTED SOLID. ADDITIONALLY, THE BED IS ALSO RUSTING TO THE EXTENT WHERE HOLES GO THROUGH TO THE ROAD(SEE PIC). THE DEALER TOOK PICTURES AND SENT THEM TO FORD WHO IN TURN SAID THEY WILL TAKE NO ACTION BECAUSE THE VEHICLE IS SIX YEARS OLD. MY VEHICLE WAS PURCHASED NEW, IT HAS 44,000 MILES ON IT AND IS WELL TAKEN CARE OF(SEE PIC). I DO NOT UNDERSTAND WHY IT IS RUSTING TO THE POINT WHERE SOME PARTS (SPARE TIRE RETRACTER) HAVE BECOME USLESS. I WILL THINK LONG AND HARD BEFORE PURCHASING ANOTHER FORD. FORD - FIX OR REPAIR DAILY

  • Filed Jan 2014 · Also filed under Latches/Locks/Linkages, Equipment

    I HAVE A EXTANG ENCORE TONNEAU COVER ON MY 2010 FORD RANGER THAT FLEW BACKWARDS WHILE DRIVING DOWN THE ROAD DAMAGING THE REAR FIBERGLASS PANEL. THE FRONT LATCH ASSEMBLY HAS A POOR DESIGN IN WHICH WATER DRAINS DOWN INSIDE OF THE LATCH ASSEMBLY AND FREEZES AND ICE BUILDS UP. YOU THINK THE PANEL IS SECURED WHEN IT IS NOT. EXTANG NEEDS TO REDESIGN THE LATCH ASSEMBLY TO PREVENT WATER FROM GETTING INSIDE THE LATCH ASSEMBLY. WHEN I CONTACTED EXTANG THEY SAID THEY HAVEN'T HAD ANYONE ELSE COMPLAIN ABOUT THIS. THEY SENT ME A NEW PLASTIC WASHER AND O-RING FOR THE LATCH BUT WATER STILL DRAINS INTO THE ASSEMBLY. *TR

  • Showing the 5 most recent of 6.
• Engine5

  • Filed Jan 2021

    TL* THE CONTACT OWNS A 2010 FORD RANGER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE CONTACT NOTICED THE ENGINE WAS COVERED WITH FUEL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHCILE WAS TAKEN TO MCFARLAND FORD SALES INC (address removed) BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 11V126000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MIELAGE WAS 158,000.

  • Filed May 2018 · Also filed under Air Bags

    TL* THE CONTACT OWNS A 2010 FORD RANGER. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (RONNIE WATKINS FORD INC, [address removed]) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,790. PARTS DISTRIBUTION DISCONNECT.

  • Filed Oct 2017

    ENGINE STARTING ON OWN

  • Filed Oct 2015

    HARMINIC BALANCER FELLOFF WHILE IN MOTION

  • Filed Nov 2013

    BOTH RADIATOR HOSE NEEDING TO BE REPLACED AT SAME TIME DEALER STATES FORD KNOWS ABOUT ISSUE AND CHANGE TO A DUAL O RING DESIGN BUT DOESN'T WARRANTY IT. 846.48 TO REPAIR A DEFECT FORD KNOW S IS WRONG. *TR

• Electrical System4

  • Filed Aug 2017

    TL* THE CONTACT OWNS A 2010 FORD SUPER DUTY. WHILE DRIVING 20 MPH AND TURNING ON A BEND, THE ENTIRE IGNITION LOCK CYLINDER FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LITHIA FORD LINCOLN OF BOISE [address removed]) WHERE IT WAS DIAGNOSED THAT THE LOCKING PIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 44,000. UPDATED 10/26/17*LJ THE CONSUMER STATED THE IGNITION CYLINDER FELL OUT THE KEY STILL INSERTED. THE IGNITION CYLINDER AND KEYS HAD TO BE REPLACED. *JS

  • Filed Jul 2017 · Also filed under Visibility/Wiper

    TL* THE CONTACT OWNS A 2017 (NA) FORD SUPER DUTY. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT WAS UNABLE TO SEE THE INSTRUMENT PANEL DURING THE DAYLIGHT. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL LOOKED POLAROID DURING THE DAYLIGHT. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. FORD MOTOR COMPANY WAS CONTACTED AT [phone removed] AND ADVISED THE CONTACT TO CALL THE RECALL HOTLINE AT [phone removed]. THE CONTACT CALLED THE HOTLINE AND WAS INFORMED THAT NO RECALL WAS ASSOCIATED WITH THE VEHICLE AND TO CONTACT NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,428. UPDATED 08/18/17*LJ *CN

  • Filed Nov 2013 · Also filed under Visibility

    I HAVE A 2010 FORD RANGER. IT HAS 54,000 MILES AND THE HEATER HAS STOPPED WORKING. APPARENTLY THE HEATER IN RANGERS HAS BEEN A PROBLEM FOR YEARS. THEY BREAK AND THEY DON'T REPAIR THEM BECAUSE OF THE MILEAGE. THEY ALSO CHARGE A FEE TO FIND THE PROBLEM. I KNOW IT'S ELECTRIC AND I'M NOT SURE IF IT CAN CAUSE A FIRE. *TR

  • Filed Sep 2010

    TL*THE CONTACT OWNS A 2010 FORD RANGER. THE CONTACT STATED THAT THE VEHICLE HAD A BLACK INSTRUMENTAL PANEL WHICH MADE IT VERY DIFFICULT TO SEE THE INDICATORS DURING THE DAY. THE INSTRUMENT PANEL DOES ILLUMINATE NORMALLY WHILE DRIVING AT NIGHT. THE DEALER WAS INFORMED ABOUT THIS FAILURE AND STATED THAT THIS WAS NOT COVERED BY THE WARRANTY; YET, IT WAS A DESIGN FLAW. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2500 AND THE CURRENT MILEAGE WAS 5000.

• Vehicle Speed Control4

  • Filed Aug 2015

    ACCELERATING UP HILL THROTTLE LOCKED INTO FULL OPEN (FULL THROTTLE) AFTER REACHING LEVEL GRADE. BRAKES BARELY ABLE TO RESTRAIN TRUCK. GOT STOPPED AND INTO NEUTRAL AT SIDE OF ROAD. THROTTLE STUCK OPEN AT 3500 TO 4000 RPM. THROTTLE CABLE ABLE TO BE RETURNED TO IDLE MANUALLY FROM ENGINE COMPARTMENT. ABLE TO REPEAT LOCK UP BY "GOOSING" ACCELERATOR (THIS AFTER SECOND OCCURRENCE). THIS IS USED COMMERCIAL VEHICLE. THERE IS NO CARPETING. NO CODES OR OTHER EXPLANATION RECORDED BY VEHICLE COMPUTER. FIRST OCCURRENCE, MECHANIC ASCRIBED TO LOSS OF AIR INTAKE DUE TO MOUSE NEST IN AIRBOX, WITH VEHICLE COMPUTER CAUSING ACCELERATION. LIKELY WRONG, LIKELY SAME AS SECOND OCCURRENCE. SECOND OCCURRENCE, MECHANIC ASCRIBED TO THROTTLE BODY CARBON DEPOSITS RESULTING IN BINDING OF THE THROTTLE LINKAGE (NO MOUSE NEST PRESENT). CLEANED THROTTLE BODY. HAVE ABOUT 20 MILES ON TRUCK SINCE CLEANING. ASSUMING CARBON BUILD-UP EXPLANATION PROVES CORRECT, THIS IS A SERIOUS CONDITION TO HAVE HAPPEN DUE TO NORMAL WEAR AT RELATIVELY LOW MILES.

  • Filed Jun 2011

    TL*THE CONTACT OWNS A 2010 FORD RANGER. WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT STATED THE VEHICLE ACCELERATED ON ITS OWN. THE CRUISE CONTROL WAS ENGAGED PRIOR TO THE ACCELERATION BUT AT THE TIME OF ACCELERATION THERE WAS NO WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL INDICATING THAT THE CRUISE CONTROL WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THERE WAS NOTHING TO BE CONCERNED ABOUT NOR DID THE VEHICLE NEED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78. UPDATED 08/01/11*LJ THE CONSUMER STATED WHEN THE CRUISE CONTROL WAS ON, NO SENSORS CAME ON. BUT, THE VEHICLE WAS IN CRUISE MODE. THE CONSUMER STATED THE SENSOR ILLUMINATED, ONLY WHEN HE HIT THE SET MODE, NOT CRUISE MODE. ONCE HE TAPPED THE BRAKE, THE SENSOR WENT OFF. UPDATED 08/04/11

  • Filed Jul 2010

    TL* THE CONTACT OWNS A 2010 FORD RANGER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 30-40 MPH, THE BRAKES WERE ENGAGED WITH AN UNINTENDED ACCELERATION. THERE WERE SEVERAL ATTEMPTS BEFORE THE VEHICLE CAME TO A COMPLETE STOP. THE FAILURE OCCURRED SPORADIC. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE VIN WAS UNAVAILABLE.

  • Filed Jun 2010

    TL* THE CONTACT OWNS A 2010 FORD RANGER. WHILE DRIVING IN REVERSE AT 2 MPH, THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK. IN ORDER TO STOP THE ACCELERATION, THE CONTACT HAD TO APPLY PRESSURE TO THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPAIRED. . THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. THE CURRENT MILEAGE WAS APPROXIMATELY 7,000.

• Parking Brake3

  • Filed Feb 2022

    The contact owns a 2010 Ford Ranger. The contact stated that while parking the vehicle, the parking brake was depressed but went to the floorboard. The contact stated that the parking brake was not functioning as designed. The contact looked underneath the vehicle and became aware that the parking brake cable was detached from the service brake system in the rear of the vehicle. The contact referenced NHTSA Campaign Number: 10V202000 (Parking Brake) however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was 469,000.

  • Filed Sep 2021

    The contact owns a 2010 Ford Ranger. The contact stated that the parking brake failed to operate as needed without warning. The contact stated that due to the failure, the vehicle rolled backward after the vehicle was shifted into park while parked on an incline. The contact called the dealer and was informed that his vehicle was not included NHTSA Campaign Number: 10V202000 (Parking Brake). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 45,000.

  • Filed Feb 2014 · Also filed under Service Brakes

    EMERGENCY BRAKE FAILED COMPLETELY. EMERGENCY BRAKE ON THIS VEHICLE WOULD OCCASIONALLY FREEZE TO BRAKE DRUM WHILE PARKED IN WET, FREEZING CONDITIONS. THIS IS WITH THE EMERGENCY BRAKES FULLY RELEASED. NORMALLY, A SLIGHT APPLICATION OF POWER WOULD "POP" THE BRAKE FREE AND THEN OPERATE NORMALLY. ON ONE OCCASION, THE BRAKE SHOES WERE WELL FROZEN TO THE EMERGENCY BRAKE DRUMS (THIS VEHICLE HAS DISC BRAKES WITH SMALL BRAKE DRUMS ONLY FOR THE EMERGENCY BRAKES) AND MORE POWER WAS NEEDED TO FREE THE VEHICLE, ASSOCIATED WITH A LOUDER "POP". AFTER THAT, THE EMERGENCY BRAKES WERE COMPLETELY NON-FUNCTIONAL. THE EMERGENCY BRAKE PEDAL GOES TO THE FLOOR WITH NO ACTUATION OF THE EMERGENCY BRAKES. THIS VEHICLE IS EQUIPPED WITH A MANUAL TRANSMISSION. THERE WAS A PREVIOUS EMERGENCY BRAKE RECALL ON SOME VEHICLES OF THIS MODEL/YEAR TYPE WITH MANUAL TRANSMISSIONS (NHTSA CAMPAIGN ID NUMBER 10V202000). IN THAT RECALL, THE CONSEQUENCE ITEM STATES "A MANUAL TRANSMISSION VEHICLE PARKED IN NEUTRAL WITHOUT A FULLY APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH." I USED THE EMERGENCY BRAKE EVERYTIME I DROVE THE VEHICLE. MY DRIVEWAY IS SLOPED AND I APPLIED THE EMERGENCY BRAKE WHEN I EXITED THE VEHICLE TO OPEN/CLOSE THE GARAGE DOOR. NOW I MUST SHUTOFF AND RESTART THE VEHICLE EVERYTIME. I'VE DONE SOME RESEARCH AND FOUND SOME THINGS THAT MAY BE USEFUL. THE EMERGENCY BRAKE CABLES ARE INTACT AND FUNCTIONING PROPERLY ALL THE WAY BACK TO ENTRY INTO THE BRAKE DRUMS. THE BRAKE SHOES ARE ARRANGED IN A TOP-BOTTOM SETUP INSTEAD OF THE NORMAL FORWARD-AFT SHOE SETUP. THIS ALLOWS THE LOWER SHOE TO SET IN ANY WATER THAT MAY ACCUMULATE ON THE LOWER AREA OF THE BRAKE DRUM, FREEZING IT TO THE DRUM IN COLD TEMPERATURES, EVEN WITH THE EMERGENCY BRAKES RELEASED. I'M RELUCTANT TO HAVE THIS REPAIRED BACK TO ITS ORIGINAL CONDITION SINCE IT WILL BREAK AGAIN WITHOUT A REDESIGN. *TR

• Service Brakes3

  • Filed Jul 2017

    BRAKE CALIPERS, I HAVE 60000 MILES AND HAVE COMPLETELY REPLACED ROTORS AND PADS 4 TIMES UNDER NORMAL DRIVING CONDITIONS. ROTORS WERE FIRST TURNED AT 10000 MILES(WARRANTEE) ,PADS REPLACED ALSO,( PAID FOR), LASTED 5000 MILES, ROTORS DESTROYED SAME EVERY TIME

  • Filed Feb 2014 · Also filed under Parking Brake

    EMERGENCY BRAKE FAILED COMPLETELY. EMERGENCY BRAKE ON THIS VEHICLE WOULD OCCASIONALLY FREEZE TO BRAKE DRUM WHILE PARKED IN WET, FREEZING CONDITIONS. THIS IS WITH THE EMERGENCY BRAKES FULLY RELEASED. NORMALLY, A SLIGHT APPLICATION OF POWER WOULD "POP" THE BRAKE FREE AND THEN OPERATE NORMALLY. ON ONE OCCASION, THE BRAKE SHOES WERE WELL FROZEN TO THE EMERGENCY BRAKE DRUMS (THIS VEHICLE HAS DISC BRAKES WITH SMALL BRAKE DRUMS ONLY FOR THE EMERGENCY BRAKES) AND MORE POWER WAS NEEDED TO FREE THE VEHICLE, ASSOCIATED WITH A LOUDER "POP". AFTER THAT, THE EMERGENCY BRAKES WERE COMPLETELY NON-FUNCTIONAL. THE EMERGENCY BRAKE PEDAL GOES TO THE FLOOR WITH NO ACTUATION OF THE EMERGENCY BRAKES. THIS VEHICLE IS EQUIPPED WITH A MANUAL TRANSMISSION. THERE WAS A PREVIOUS EMERGENCY BRAKE RECALL ON SOME VEHICLES OF THIS MODEL/YEAR TYPE WITH MANUAL TRANSMISSIONS (NHTSA CAMPAIGN ID NUMBER 10V202000). IN THAT RECALL, THE CONSEQUENCE ITEM STATES "A MANUAL TRANSMISSION VEHICLE PARKED IN NEUTRAL WITHOUT A FULLY APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH." I USED THE EMERGENCY BRAKE EVERYTIME I DROVE THE VEHICLE. MY DRIVEWAY IS SLOPED AND I APPLIED THE EMERGENCY BRAKE WHEN I EXITED THE VEHICLE TO OPEN/CLOSE THE GARAGE DOOR. NOW I MUST SHUTOFF AND RESTART THE VEHICLE EVERYTIME. I'VE DONE SOME RESEARCH AND FOUND SOME THINGS THAT MAY BE USEFUL. THE EMERGENCY BRAKE CABLES ARE INTACT AND FUNCTIONING PROPERLY ALL THE WAY BACK TO ENTRY INTO THE BRAKE DRUMS. THE BRAKE SHOES ARE ARRANGED IN A TOP-BOTTOM SETUP INSTEAD OF THE NORMAL FORWARD-AFT SHOE SETUP. THIS ALLOWS THE LOWER SHOE TO SET IN ANY WATER THAT MAY ACCUMULATE ON THE LOWER AREA OF THE BRAKE DRUM, FREEZING IT TO THE DRUM IN COLD TEMPERATURES, EVEN WITH THE EMERGENCY BRAKES RELEASED. I'M RELUCTANT TO HAVE THIS REPAIRED BACK TO ITS ORIGINAL CONDITION SINCE IT WILL BREAK AGAIN WITHOUT A REDESIGN. *TR

  • Filed Jul 2010 · Also filed under Hydraulic

    I BOUGHT A 2010 FORD F 250 SUPER DUTY TRUCK ON JUNE 11 2010. I BEGAN TO HAVE INTERMITTENT BRAKE PROBLEMS (NO STOPPING) THE PROBLEM INCREASED UNTIL I WAS ALMOST UNABLE TO STOP THE VEHICLE ( AT 15 MPH ) WITH ALL MY WEIGHT ON THE PEDAL ( ALL 240 POUNDS OF ME). I HAD THE TRUCK TOWED TO THE DEALER SHIP (HARPER MOTORS MID CITY FORD IN EUREKA CA.) IT HAS BEEN THERE FOR TWO DAYS. TODAY I WAS INFORMED THAT A FORD ENGINEER HAD BEEN THERE AND NOT ONLY WERE THEY ABLE TO RECREATE THE PROBLEM IN MY TRUCK. THAT THEY SUBSEQUENTLY TOOK OTHER BRAND NEW 2010 F 250'S ON THE LOT AND WERE ABLE TO GET SIMILAR FAILURES IN THOSE VEHICLES. I WAS THEN INFORMED THAT THERE WAS NO FIX FOR THIS, THAT THEY BELIEVED THAT IT WAS AN INHERENT PROBLEM WITH THESE VEHICLES. I AM REFUSING TO TAKE THE TRUCK BACK AS I HAUL HEAVY LOADS IN MY CONTRACTING BUSINESS AND CAN NOT DRIVE A VEHICLE THAT WILL NOT STOP. I AM AMAZED AT THE CAVALIER ATTITUDE OF THIS DEALERSHIP, BUT NOT SURPRISED AS I HAVE HAD PREVIOUS PROBLEMS THERE OVER THE YEARS. I WILL ALSO BE ADDRESSING THIS ISSUE WITH AN ATTORNEY AS I BELIEVE THEY WILL BE STUBBORN AND DIFFICULT TO MOVE FROM THEIR POSITION FROM WHAT I HAVE HEARD SO FAR. I HAVE AS OF YET, BEEN UNABLE TO CONTACT FORD MOTOR CORPORATION REGARDING THIS PROBLEM AND BELIEVE THIS IS A GOOD START HERE. *TR

• Suspension2

  • Filed Dec 2022

    2010 ford ranger rust of frame spare tire mount fell off, rear leaf springs mounting rusted off. rust hole in right frame. dealer: family ford, marietta,oh, and ford consumer service all give me the run around and say nothing can be done. the rusted frame is a serious safety hazzard. they won't fix it and won't tell who to get to fix it.

  • Filed Mar 2010 · Also filed under Engine And Engine Cooling, Power Train

    2010 FORD RANGER LST 4 CYLINDER. THERE IS A SEVER VIBRATION AT 2000 RPMS AND THE ENGINE RUNS ROUGH AT IDLE. 850 RPMS ON THE TACH. THE VIBRATION IS IN THE STEERING AND THROUGHOUT THE WHOLE TRUCK. I HAVE HAD THE TRUCK BACK TO THE DEALER, BUT THE SERVICE MANAGER SAID IT WAS JUST THE NATURE OF THE BEAST...WHEN ON EXTENDED TRIPS THE VIBRATION IS FELT IN YOUR HANDS,FEET, LEGS AND THE SEAT OF YOUR PANTS. COULD THIS BE IN THE ENGINE (OUT OF BALANCE) OR EXHAUST, SUSPENSION OR WHAT??? I CONSIDER THIS A SAFETY HAZARD. *TR

• Exterior Lighting2

  • Filed Nov 2017

    WHEN IT GETS COLD OUTSIDE, MY TURN SIGNALS WON'T WORK UNTIL THE CAB OF MY TRUCK WARMS UP. WHEN IT IS WARM OUTSIDE, THE TURN SIGNALS WORK PERFECTLY.

  • Filed Aug 2017 · Also filed under Air Bags

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD RANGER. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO MAKE A TURN, THE TURN SIGNAL DID NOT WORK. THERE WERE NO WARNING INDICATORS ILLUMINATED. AS AN INDEPENDENT MECHANIC, THE CONTACT PULLED OUT THE TURN SIGNAL RELAY AND NOTICED THAT THE RELAY WAS BURNT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. ALSO, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER WAS CONTACTED (PARADISE FORD, COCOA, FL, [phone removed]) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/19/17 *BF *JS

• Seats2

  • Filed Oct 2017 · Also filed under Air Bags

    THE RECALL WE WERE WARNED OF HAS GIVEN US ANXIETY EVEN TO DRIVE THIS VEHICLE NOT TO MENTION ITS A ROLL OVER RISK IN THE FIRST PLACE. WE CALLED THREE TIMES AND THEY HAVE YET TO RETURN A PHONE CALL WITH A REPLACEMENT PART SO OUR ONLY OPTION IS TO TYPE A FORMAL COMPLAINT!!!..!!!

  • Filed Aug 2010

    TL* THE CONTACT OWNS A 2010 FORD RANGER. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH AND WAS HAVING DIFFICULTY SEEING THE ROADWAY OVER THE STEERING WHEEL BECAUSE HE WAS NOT POSITIONED HIGH ENOUGH. HE STATED THAT THE MANUFACTURER SHOULD ELEVATE THE SEAT CUSHION HIGHER FOR SMALLER STATURED CONSUMERS. THE DEALER REPLACED THE SEAT CUSHION YET THE CONTACT STILL WAS UNABLE TO ADEQUATELY SEE THE ROADWAY. THE FRONT HEADREST WAS ALSO DESIGNED AT A VERY HIGH POSITION. IN ADDITION, THE CONTACT STATED THAT THE CLOCK ILLUMINATION WAS NOT VISIBLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 400.

• Wheels2

  • Filed Oct 2016 · Also filed under Structure

    DUE TO A RECENT ROAD HAZARD A TIRE WENT FLAT, WHEN ATTEMPTING TO RETRIEVE THE SPARE, IT COULD NOT BE REMOVED BECAUSE THE CABLE HOLDING IT UP RUSTED SOLID. ADDITIONALLY, THE BED IS ALSO RUSTING TO THE EXTENT WHERE HOLES GO THROUGH TO THE ROAD(SEE PIC). THE DEALER TOOK PICTURES AND SENT THEM TO FORD WHO IN TURN SAID THEY WILL TAKE NO ACTION BECAUSE THE VEHICLE IS SIX YEARS OLD. MY VEHICLE WAS PURCHASED NEW, IT HAS 44,000 MILES ON IT AND IS WELL TAKEN CARE OF(SEE PIC). I DO NOT UNDERSTAND WHY IT IS RUSTING TO THE POINT WHERE SOME PARTS (SPARE TIRE RETRACTER) HAVE BECOME USLESS. I WILL THINK LONG AND HARD BEFORE PURCHASING ANOTHER FORD. FORD - FIX OR REPAIR DAILY

  • Filed Jun 2012 · Also filed under Tires

    TPMS ISSUE, THE TPMS SENSOR HAS FAILED ON THE FRONT LEFT TIRE. THIS IS WITH 2 YEARS SERVICE AND 10,850 MILES. FORD CLAIM THEY ARE NOT COVERING SENSORS SINCE THEY TAKE ABUSE FROM POTHOLES AND OTHER ROAD CONDITIONS. SENSORS WERE COVERED BUT THEY HAVE HAD TOO MANY PROBLEMS SO THEY WILL NOT COVER THEM ANY LONGER. I ASKED THEM TO DISABLE THE RECEIVER SINCE THERE IS NO TRANSMITTER. THEY STATED IT IS A SAFETY SYSTEM THEY CAN'T SINCE THIS IS A MANDATORY SAFETY SYSTEM I WOULD SUBMIT FORD HAS IMPROPERLY DESIGNED THE SYSTEM AND IT SHOULD WORK AT LEAST AS LONG AT THE WARRANTY. *TR

• Fuel/Propulsion System2

  • Filed Aug 2016

    I WAS DRIVING 75 MPH IN HEAVY TRAFFIC ON INTERSTATE 69 BETWEEN SHEPPARD AND CLEVELAND TEXAS AND THE VEHICLE STALLED AND DIED IN THE INSIDE LANE. WHEN I TRIED TO RESTART THE VEHICLE IT WAS FLASHING A GREEN WRENCH AND WOULD ONLY RESTART IN A REDUCED POWER MODE. FORD DEALER DIAGNOSED PROBLEM AS CRANK CASE OVERFILLED BY 13 QUARTS DUE TO FAILED HPFP. THIS WAS A NEW FORD ENGINE WITH ONLY 13,000 MILES ON IT WITH A 24 MONTH UNLIMITED MILEAGE WARRANTY. DEALER ADVISED THAT FORD WILL COVER HPFP REPLACEMENT BUT WILL VOID BALANCE OF WARRANTY IF I DO NOT PAY $7,000 TO REPLACE ALL OTHER FUEL INJECTION SYSTEM COMPONENTS. FORD BASES DETERMINATION ON UPLOADED PHOTOS FROM DEALER THAT THEY CLAIM SHOW EVIDENCE OF "RUST" WHICH THEY CLAIM INDICATES FUEL CONTAMINATION. THEIR PHOTOS WERE OF THE HPFP STRAIGHT OFF THE TRUCK AND COVERED WITH DEISEL. AND WHAT THEY CLAIM IS RUST IS ACTUALLY LIGHT REFRACTION OF THE DEISEL (PHOTO LABELED HPFP WITH DEISEL) I WITNESSED BOTH THE REMOVAL AND THE PHOTOGRAPHY OF THE PUMP. AT THAT TIME I ASKED THAT THE DEISEL BE WIPED OFF BEFORE THE PHOTOS BUT WAS TOLD THAT THAT WAS NOT ALLOWED. I RETURNED TO THE DEALER THE NEXT DAY AND RETRIEVED THE PUMP FOR INDEPENDENT TESTING FOR RUST AND TOOK PHOTOS AFTER WIPING OFF THE DEISEL. PHOTO LABLELED WITHOUT DEISEL FORD RECOMMENDED VERBALLY THAT I CHECK TO SEE IF MY AUTO INSURANCE COVERS CONTAMINIATED FULE BUT THEN REFUSED TO GIVE ME ANYTHING IN WRITING, INSTEAD REFERRING ME TO FORD OGC REVEIWING THE INTERNET I SEE THAT THIS IS NOT AN ISOLATED EVENT. THESE BOSCH HPFP HAVE BEEN FAILING FOR YEARS. IT IS A DISGRACE THAT FORD IS EXTORTING - COERCING ME TO PAY FOR THE BALANCE OF THE INJECTION SYSTEM WHILE ACCEPTING RESPONSIBILITY FOR THE FAILED HPFP. HOW DOES THAT HAPPEN?

  • Filed Nov 2014

    I HAVE A 2.3L ENGINE WITH A BAD FUEL VAPOR HOSE THAT IS PART OF THE EMISSION CONTROL SYSTEM AND THE DEALER SAYS IT'S NOT COVERED UNDER WARRANTY. THEY ARE REFUSING TO COVER THIS HOSE. I THINK THIS SHOULD BE COVERED AS PART OF THE FEDERAL EMISSION WARRANTY. *TR

• Steering2

  • Filed Feb 2016

    WHILE DRIVING ON A RURAL COUNTRY ROAD LESS THAN 40 MPH I HAD A CATASTROPHIC LOSS OF STEERING. ALTHOUGH I IMMEDIATELY BRAKED, THERE WAS NO DIRECTIONAL CHANGE AVAILABLE THROUGH THE STEERING WHEEL. LESS THAN 10 DAYS PRIOR, I WAS TOLD BY A FORD DEALERSHIP SERVICE REPRESENTATIVE THAT THE STEERING WAS 'A LITTLE LOOSE.' THERE WAS NO MENTION THAT I COULD HAVE SUCH A LOSS OF STEERING OR THAT IT NEEDED IMMEDIATE ATTENTION. UNFORTUNATELY, I LIKENED IT TO 'YOUR TIRES/BRAKES/BELTS ARE A LITTLE WORN.'

  • Filed Jan 2010

    HIGH FREQUENCY VIBRATION COMING FROM ENGINE COMPARTMENT, NUMBING DRIVERS HANDS AFTER AN HOUR OR SO OF DRIVING, WHICH IN MY OPINION IS A DANGEROUS SITUATION LOOSING THE FEELING IN YOUR HANDS WHILE DRIVING, THIS IS REPORTED ALL OVER INTERNET FROM SAME VEHICLE DIFFERENT YEAR MODELS ALSO. *TR

• Unknown or Other2

  • Filed Jun 2015

    RADIATOR HOSES LEAKING ANTIFREEZE FLUIDS FROM WHERE THEY CONNECT. HAVE TO ADD ANTIFREEZE ONE'S IN A WHILE.

  • Filed Jun 2015

    RADIATOR HOSES LEAKING ANTIFREEZE FLUIDS FROM WHERE THEY CONNECT. HAVE TO ADD ANTIFREEZE ONE'S IN A WHILE.

• Fuel System2

  • Filed Aug 2013 · Also filed under Gasoline

    TL* THE CONTACT OWNS A 2010 FORD RANGER. THE CONTACT STATED THAT WHILE PARKED, SHE NOTICED A STRONG GASOLINE ODOR. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FUEL LINE WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V126000 (FUEL SYSTEM, GASOLINE) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 123,300. *TR

  • Filed Jul 2011 · Also filed under Gasoline

    STRONG SMELL OF GAS FUMES. 2010 FORD RANGER TAKEN TO DEALER. DEALER REPORTED A SPLIT IN THE FUEL LINE. FUEL LINE WAS PROTECTED BY A SHIELD. NO APPEARANCE OF VISIBLE DAMAGE TO FUEL LINE. COST OF REPAIR $538.00. VEHICLE HAD 55,000 MILES ON IT. FUMES COULD BE DETECTED OUTSIDE OF VEHICLE, AND WOULD BUILD UP IN CLOSED SHOP AREA, WHICH LEAD TO INVESTIGATION OF THE ODOR. MANUFACTURERS DEFECT OF LINE. *KB

• Gasoline2

  • Filed Aug 2013 · Also filed under Fuel System

    TL* THE CONTACT OWNS A 2010 FORD RANGER. THE CONTACT STATED THAT WHILE PARKED, SHE NOTICED A STRONG GASOLINE ODOR. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FUEL LINE WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V126000 (FUEL SYSTEM, GASOLINE) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 123,300. *TR

  • Filed Jul 2011 · Also filed under Fuel System

    STRONG SMELL OF GAS FUMES. 2010 FORD RANGER TAKEN TO DEALER. DEALER REPORTED A SPLIT IN THE FUEL LINE. FUEL LINE WAS PROTECTED BY A SHIELD. NO APPEARANCE OF VISIBLE DAMAGE TO FUEL LINE. COST OF REPAIR $538.00. VEHICLE HAD 55,000 MILES ON IT. FUMES COULD BE DETECTED OUTSIDE OF VEHICLE, AND WOULD BUILD UP IN CLOSED SHOP AREA, WHICH LEAD TO INVESTIGATION OF THE ODOR. MANUFACTURERS DEFECT OF LINE. *KB

• Seat Belts1

  • Filed Apr 2024

    The contact’s husband owns a 2010 Ford Ranger. The contact stated that the driver’s side seat belt was retracted and damaged. There were no warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the seat belt needed to be replaced. The contact stated that the seat belt was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 65,952.

• Visibility/Wiper1

  • Filed Jul 2017 · Also filed under Electrical System

    TL* THE CONTACT OWNS A 2017 (NA) FORD SUPER DUTY. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT WAS UNABLE TO SEE THE INSTRUMENT PANEL DURING THE DAYLIGHT. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL LOOKED POLAROID DURING THE DAYLIGHT. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. FORD MOTOR COMPANY WAS CONTACTED AT [phone removed] AND ADVISED THE CONTACT TO CALL THE RECALL HOTLINE AT [phone removed]. THE CONTACT CALLED THE HOTLINE AND WAS INFORMED THAT NO RECALL WAS ASSOCIATED WITH THE VEHICLE AND TO CONTACT NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,428. UPDATED 08/18/17*LJ *CN

• Latches/Locks/Linkages1

  • Filed Jan 2014 · Also filed under Structure, Equipment

    I HAVE A EXTANG ENCORE TONNEAU COVER ON MY 2010 FORD RANGER THAT FLEW BACKWARDS WHILE DRIVING DOWN THE ROAD DAMAGING THE REAR FIBERGLASS PANEL. THE FRONT LATCH ASSEMBLY HAS A POOR DESIGN IN WHICH WATER DRAINS DOWN INSIDE OF THE LATCH ASSEMBLY AND FREEZES AND ICE BUILDS UP. YOU THINK THE PANEL IS SECURED WHEN IT IS NOT. EXTANG NEEDS TO REDESIGN THE LATCH ASSEMBLY TO PREVENT WATER FROM GETTING INSIDE THE LATCH ASSEMBLY. WHEN I CONTACTED EXTANG THEY SAID THEY HAVEN'T HAD ANYONE ELSE COMPLAIN ABOUT THIS. THEY SENT ME A NEW PLASTIC WASHER AND O-RING FOR THE LATCH BUT WATER STILL DRAINS INTO THE ASSEMBLY. *TR

• Equipment1

  • Filed Jan 2014 · Also filed under Structure, Latches/Locks/Linkages

    I HAVE A EXTANG ENCORE TONNEAU COVER ON MY 2010 FORD RANGER THAT FLEW BACKWARDS WHILE DRIVING DOWN THE ROAD DAMAGING THE REAR FIBERGLASS PANEL. THE FRONT LATCH ASSEMBLY HAS A POOR DESIGN IN WHICH WATER DRAINS DOWN INSIDE OF THE LATCH ASSEMBLY AND FREEZES AND ICE BUILDS UP. YOU THINK THE PANEL IS SECURED WHEN IT IS NOT. EXTANG NEEDS TO REDESIGN THE LATCH ASSEMBLY TO PREVENT WATER FROM GETTING INSIDE THE LATCH ASSEMBLY. WHEN I CONTACTED EXTANG THEY SAID THEY HAVEN'T HAD ANYONE ELSE COMPLAIN ABOUT THIS. THEY SENT ME A NEW PLASTIC WASHER AND O-RING FOR THE LATCH BUT WATER STILL DRAINS INTO THE ASSEMBLY. *TR

• Visibility1

  • Filed Nov 2013 · Also filed under Electrical System

    I HAVE A 2010 FORD RANGER. IT HAS 54,000 MILES AND THE HEATER HAS STOPPED WORKING. APPARENTLY THE HEATER IN RANGERS HAS BEEN A PROBLEM FOR YEARS. THEY BREAK AND THEY DON'T REPAIR THEM BECAUSE OF THE MILEAGE. THEY ALSO CHARGE A FEE TO FIND THE PROBLEM. I KNOW IT'S ELECTRIC AND I'M NOT SURE IF IT CAN CAUSE A FIRE. *TR

• Tires1

  • Filed Jun 2012 · Also filed under Wheels

    TPMS ISSUE, THE TPMS SENSOR HAS FAILED ON THE FRONT LEFT TIRE. THIS IS WITH 2 YEARS SERVICE AND 10,850 MILES. FORD CLAIM THEY ARE NOT COVERING SENSORS SINCE THEY TAKE ABUSE FROM POTHOLES AND OTHER ROAD CONDITIONS. SENSORS WERE COVERED BUT THEY HAVE HAD TOO MANY PROBLEMS SO THEY WILL NOT COVER THEM ANY LONGER. I ASKED THEM TO DISABLE THE RECEIVER SINCE THERE IS NO TRANSMITTER. THEY STATED IT IS A SAFETY SYSTEM THEY CAN'T SINCE THIS IS A MANDATORY SAFETY SYSTEM I WOULD SUBMIT FORD HAS IMPROPERLY DESIGNED THE SYSTEM AND IT SHOULD WORK AT LEAST AS LONG AT THE WARRANTY. *TR

• Hydraulic1

  • Filed Jul 2010 · Also filed under Service Brakes

    I BOUGHT A 2010 FORD F 250 SUPER DUTY TRUCK ON JUNE 11 2010. I BEGAN TO HAVE INTERMITTENT BRAKE PROBLEMS (NO STOPPING) THE PROBLEM INCREASED UNTIL I WAS ALMOST UNABLE TO STOP THE VEHICLE ( AT 15 MPH ) WITH ALL MY WEIGHT ON THE PEDAL ( ALL 240 POUNDS OF ME). I HAD THE TRUCK TOWED TO THE DEALER SHIP (HARPER MOTORS MID CITY FORD IN EUREKA CA.) IT HAS BEEN THERE FOR TWO DAYS. TODAY I WAS INFORMED THAT A FORD ENGINEER HAD BEEN THERE AND NOT ONLY WERE THEY ABLE TO RECREATE THE PROBLEM IN MY TRUCK. THAT THEY SUBSEQUENTLY TOOK OTHER BRAND NEW 2010 F 250'S ON THE LOT AND WERE ABLE TO GET SIMILAR FAILURES IN THOSE VEHICLES. I WAS THEN INFORMED THAT THERE WAS NO FIX FOR THIS, THAT THEY BELIEVED THAT IT WAS AN INHERENT PROBLEM WITH THESE VEHICLES. I AM REFUSING TO TAKE THE TRUCK BACK AS I HAUL HEAVY LOADS IN MY CONTRACTING BUSINESS AND CAN NOT DRIVE A VEHICLE THAT WILL NOT STOP. I AM AMAZED AT THE CAVALIER ATTITUDE OF THIS DEALERSHIP, BUT NOT SURPRISED AS I HAVE HAD PREVIOUS PROBLEMS THERE OVER THE YEARS. I WILL ALSO BE ADDRESSING THIS ISSUE WITH AN ATTORNEY AS I BELIEVE THEY WILL BE STUBBORN AND DIFFICULT TO MOVE FROM THEIR POSITION FROM WHAT I HAVE HEARD SO FAR. I HAVE AS OF YET, BEEN UNABLE TO CONTACT FORD MOTOR CORPORATION REGARDING THIS PROBLEM AND BELIEVE THIS IS A GOOD START HERE. *TR

• Engine And Engine Cooling1

  • Filed Mar 2010 · Also filed under Suspension, Power Train

    2010 FORD RANGER LST 4 CYLINDER. THERE IS A SEVER VIBRATION AT 2000 RPMS AND THE ENGINE RUNS ROUGH AT IDLE. 850 RPMS ON THE TACH. THE VIBRATION IS IN THE STEERING AND THROUGHOUT THE WHOLE TRUCK. I HAVE HAD THE TRUCK BACK TO THE DEALER, BUT THE SERVICE MANAGER SAID IT WAS JUST THE NATURE OF THE BEAST...WHEN ON EXTENDED TRIPS THE VIBRATION IS FELT IN YOUR HANDS,FEET, LEGS AND THE SEAT OF YOUR PANTS. COULD THIS BE IN THE ENGINE (OUT OF BALANCE) OR EXHAUST, SUSPENSION OR WHAT??? I CONSIDER THIS A SAFETY HAZARD. *TR

• Power Train1

  • Filed Mar 2010 · Also filed under Suspension, Engine And Engine Cooling

    2010 FORD RANGER LST 4 CYLINDER. THERE IS A SEVER VIBRATION AT 2000 RPMS AND THE ENGINE RUNS ROUGH AT IDLE. 850 RPMS ON THE TACH. THE VIBRATION IS IN THE STEERING AND THROUGHOUT THE WHOLE TRUCK. I HAVE HAD THE TRUCK BACK TO THE DEALER, BUT THE SERVICE MANAGER SAID IT WAS JUST THE NATURE OF THE BEAST...WHEN ON EXTENDED TRIPS THE VIBRATION IS FELT IN YOUR HANDS,FEET, LEGS AND THE SEAT OF YOUR PANTS. COULD THIS BE IN THE ENGINE (OUT OF BALANCE) OR EXHAUST, SUSPENSION OR WHAT??? I CONSIDER THIS A SAFETY HAZARD. *TR

Safety ratings

NHTSA 5-Star Safety Ratings from government crash tests. Ratings differ by cab style and 2WD/4WD, so check the row that matches the truck. Source: nhtsa.gov/ratings.